Manager, Commerce

Publicis Groupe Holdings B.V; Chicago (IL); On-site; USD 75,050 - 107,835; Full time

Benefits offered by this job

Paid Family Care for parents and caregivers

Monetary assistance for Adoption, Surrogacy, and Fertility

Flexible working arrangements

Job summary

Publicis Groupe Holdings B.V is on the lookout for an eCommerce Manager based in Chicago, Illinois. In this role, you'll oversee eCommerce initiatives and action plans for assigned clients while optimizing their growth strategies, especially on Amazon. You will help lead a dedicated team and manage daily eCommerce operations while providing data-driven recommendations.

A successful candidate will possess strong media management experience, excellent communication and organizational skills, and the ability to create effective strategies that exceed client expectations. The role offers a competitive salary along with a range of benefits promoting work/life balance.

Qualifications

• 3+ years of media management experience with an emphasis on eCommerce platforms.
• 1+ years hands-on experience managing and optimizing eCommerce-based media buys.
• Strong analytics, organizational, and communication skills.

Responsibilities

• Direct and manage daily eCommerce campaigns including proposals and post-buy recaps.
• Assist in overseeing client’s growth of Amazon Marketing Services.
• Provide performance reporting against client goals with insights.

Skills

Media management experience

eCommerce platforms

Analytics skills

Communication skills

Organizational skills

Education

Bachelor’s degree in marketing or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Company description

Starcom is the world's first standalone media agency, a storied innovator that continues to lead the way for many of the world's best brands. Starcom has long been the professional birthplace and proving ground for marketing leaders – CEOs, CMOs, sales leaders, and technology pioneers – and we continue to drive the industry with peerless talent and relentless innovation. From the start, we've known that achieving growth for our clients requires understanding and connecting with real people where they live and work, in ways they value. In an AI era, we remain "Guided By Humanity," a phrase that describes our foundational belief that human expertise must remain in the driver's seat, supported by the best processes and technology. With our proprietary capabilities and Publicis Media's industry-leading resources and clout, we create ideas that move people and drive transformative business outcomes for brands.

Overview

The eCommerce Manager is responsible for building and maintaining an effective and productive relationship with assigned client(s). The Manager will supervise a dedicated team in the creation, optimization, and execution of client’s eCommerce initiatives. This position requires a hands‑on manager with astute attention to process and detail, who possesses the ability to apply this detailed knowledge to actionable insights and recommendations, particularly as they relate to the client's Amazon growth and acceleration strategy. The Manager must have mastery of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on‑site display advertising and AAP, and be adept with other major online marketplaces and related tools. This position is both strategic and tactical in scope and requires the ability to apply detailed eCommerce knowledge to actionable insights and recommendations. They will assist the Associate Media Director and Director in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.

Responsibilities

• Direct and manage the daily workflow of all eCommerce campaigns, including proposal development, campaign activation & maintenance, and post‑buy recaps.
• Assist in overseeing the client’s strategy and growth of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on‑site display advertising and AAP.
• Become an eCommerce subject matter expert for internal and external participants by staying ahead of eCommerce trends.
• Partner with Associate Director to build end‑to‑end eCommerce strategy and plans for the client.
• Collaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendations.
• Comfortable with ambiguity and quickly adjust thinking and actions should the realities of a situation shift.
• Drawing on previous experiences, use a variety of approaches to identify client needs and exceed their expectations.
• Understand the complex cause and effect patterns that may underlie issues and/or opportunities and think beyond the obvious.
• Identify patterns and trends that relate to a particular situation and use that knowledge to come up with creative solutions.
• Provide performance reporting against client goals with insights and optimization recommendations.
• Develop budget and performance projections for testing new partners or technology.
• Conduct monthly client billing audits.
• Partner with Associate Director to develop processes for improved workflow within Starcom and between agency partners and vendors.
• Maintain stellar relationships with the vendor partners to further advance Starcom as a preferred client partner.
• Provide formal training to new team employees.
• Work to master, identify, and communicate trends in search and in client industries.

Qualifications

• Bachelor’s degree or higher preferred, preferably in marketing, advertising, business, engineering, statistics, economics, sociology, or equivalent.
• 3+ years of media management experience with an emphasis on eCommerce platforms.
• 1+ years hands‑on experience managing and optimizing eCommerce‑based media buys.
• Experience with both Amazon and Walmart DSPs.
• Experience with Instacart, DoorDash, Uber Eats and Criteo is not required but a plus.
• Experience in applying search to brand‑building & direct response initiatives.
• Strong analytics, organizational, and communication skills.
• Previous leadership/management experience preferred.
• Excellent communication and organizational skills.
• Ability to work independently and collaboratively with diverse groups.
• Proficiency in Microsoft Office including Excel and PowerPoint as well as other equivalent programs and appropriate specific industry tools and technology.
• A proven ability to multi‑task and manage multiple projects effectively and work well under pressure to deliver high‑quality work within tight deadlines.
• Exceptional critical thinking and problem‑solving abilities with the ability to think unconventionally in proposing solutions.

Benefits

Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for Adoption, Surrogacy and Fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance.
• Tuition Assistance.
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more.
• Matching Gifts programs.
• Flexible working arrangements.
• Work Your World Program encouraging employees to work from anywhere; Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility).
• Business Resource Groups that support multiple affinities and alliances.

Compensation

Compensation Range: USD $75,050.00 - USD $107,835.00 annually. The Company reserves the right to modify this pay range at any time. Temporary roles may be eligible for our freelancer/temporary employee medical plan and 401(k) plan, while regular roles will receive medical coverage, dental, vision, disability, 401k, and paid time off. Application deadline for this posting is 7/31/2026.