Manager - Clinical Services

Harboroaks; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Manager of Clinical Services to lead and coordinate clinical operations at a new recovery center. This role involves oversight of clinical services, staff management, and ensuring compliance with accreditation standards. Ideal candidates will have a Master's degree in a relevant field and significant experience in behavioral health services. Join a compassionate team committed to making a difference in the lives of those struggling with substance use disorders in a serene and supportive environment.

Qualifications

• 5+ years experience in behavioral health services with clinical experience.
• 3+ years of supervision experience required.

Responsibilities

• Oversee and support all clinical operations in assigned areas.
• Review and analyze clinical performance results and develop improvement plans.

Skills

Behavioral Health Services

Clinical Supervision

Management Skills

Patient Safety Awareness

Education

Master's Degree in Psychology

Master's Degree in Social Work

Master's Degree in Counseling

Master's Degree in Psychiatric Nursing

Tools

CPR Certification

De-escalation/Restraint Certification

Job description

Overview

Projected to open in October 2025,Hopewood Recovery Centerwill offer treatment for Substance Use Disorder to women needing treatment at the American Society of Addiction Medicine (ASAM) 3.5 Residential Treatment Level of Care. Located near South Boston, Virginia, on our tranquil 200-acre campus, Hopewood Recovery Center will provide trauma focused treatment in a serene setting, well suited for recovery. We are now searching for team members committed to helping others improve their lives.

The Manager of Clinical Services will plan, implement and coordinate the clinical services offered by the facility.

Responsibilities

ESSENTIAL FUNCTIONS:

· Provide oversight and support to all clinical operations in areas assigned.

· Provide oversight and monitor clinical services as it relates to service provision, treatment and access.

· Review and analyze clinical and operational performance results. Develop plans for improvement as needed.

· Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.

· Develop and implement behavioral health processes, procedures and policies across programs.

· Participate in daily, weekly, monthly and annual planning and reporting processes as appropriate.

· Represent the company at meetings in the community.

· Collaborate with other company employees to foster and promote a cooperative work environment.

· Support compliance by adherence to accreditation standards as well as standards of funding agencies and licensing boards.

· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

· Perform other functions and tasks as assigned

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· Master’s Degree in Psychology, Social Work, Counseling or Psychiatric Nursing required.

· Five or more years’ experience in behavioral health services with clinical experience with all target populations (SMI, SED, DD, SUD) required.

· Three or more years’ supervision experience required.

· Management or administration experience and/or three years work experience in Utilization Management required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Meet DWMHA credentialing requirements for professional practice Masters Level licensed behavioral health professional as QMHP (Qualified Mental Health Professional) CMHP (Child Mental Health Professional), and QMRP.

· Must possess a full license in one of the following disciplines: LLP/LP, LPC, LMSW, NP/RN.

· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

· First aid may be required based on state or facility.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHGROW