Manager - Clinical Pharmacy - WCMC Pharmacy - Full Time - 8 Hour - Variable Shift (On Site)

John Muir Health; Walnut Creek (CA); On-site; USD 222,803 - 334,204; Full time

Job summary

JohnMuirHealth is seeking a Manager – Clinical Pharmacy to lead strategy, governance, and performance across inpatient, outpatient, ambulatory, and clinic‑based programs. The role reports to the VP and Chief Pharmacy Officer and drives enterprise clinical direction, systems, and inter‑professional collaborations for safe, evidence‑based medication use.

The position emphasizes leadership in medication safety, quality metrics, and accreditation journeys while guiding a multi‑site health system’s

Qualifications

• Pharm.D. from ACPE‑accredited school.
• ASHP‑accredited PGY1 and PGY2 residency in health‑system pharmacy administration or relevant clinical specialty.
• Preferred: Master’s degree in health‑system pharmacy administration, business administration (MBA), health administration (MHA), or related field.

Responsibilities

• Lead a team of clinical pharmacist specialists and accountability for medication safety, formulary and medication‑use policy, and workforce development.
• Advance and sustain the department’s ASHP Center of Excellence in Medication‑Use Safety and Pharmacy Practice, translating standards into measurable practice.
• Embed continuous quality improvement, balanced-scorecard performance management, a Just Culture, and practice‑advancement frameworks.
• Represent pharmacy in health‑system governance, quality and patient safety committees, and accreditation activities.
• Accountable for clinical and safety outcomes, elevating the pharmacy’s clinical, operational, and strategic value across the enterprise.

Skills

Pharm.D.

Leadership

Quality improvement

Data analytics

Education

Pharm.D. from ACPE-accredited school

ASHP PGY1 & PGY2 residency (health-system)

Master's degree in health-system pharmacy administration / MBA / MHA

Job description

Job Overview

The Manager – Clinical Pharmacy is a clinical pharmacy leader who directs the strategy, governance, and performance of comprehensive clinical pharmacy services across the health system: inpatient, outpatient, ambulatory, and all clinic-based programs. The Manager reports directly to the Vice President and Chief Pharmacy Officer. The Manager sets enterprise clinical direction and oversees the build of systems, standards, and inter‑professional partnerships that make medication use safe, effective, evidence‑based, and continuously improving at every point of care.

Responsibilities and Key Activities

• Lead a team of clinical pharmacist specialists and hold accountability for medication safety, formulary and medication‑use policy, controlled‑substance diversion prevention, antimicrobial stewardship, comprehensive medication management, and the credentialing and development of the clinical pharmacy workforce.
• Advance and sustain the department’s designation as an ASHP Certified Center of Excellence in Medication‑Use Safety and Pharmacy Practice, translating ASHP standards into measurable practice.
• Embed continuous quality improvement, balanced‑scorecard performance management, a Just Culture, and practice‑advancement frameworks.
• Represent pharmacy in health‑system governance, quality and patient safety medication use committees, and quality accreditation activities.
• Accountable for clinical and safety pharmacy outcomes, supporting the continuous elevation of pharmacy’s clinical, operational, and strategic value across the enterprise.

Qualifications

Education: Doctor of Pharmacy (Pharm.D.) from an ACPE‑accredited school of pharmacy.

Residency: Completion of an ASHP‑accredited PGY1 pharmacy residency and PGY2 residency in health‑system pharmacy administration or a relevant clinical specialty.

Preferred: Master’s degree in health‑system pharmacy administration, business administration (MBA), health administration (MHA), or a related field.

Licensure & Certification

• Active, unrestricted California Pharmacist license.
• Board Certification (BCPS, BCOP, BCIDP, BCSCP, or equivalent).
• Completion of a formal pharmacy leadership development program or equivalent executive leadership training.
• Preferred certification in healthcare quality or process improvement (e.g., Certified Professional in Healthcare Quality [CPHQ], Lean or Six Sigma Green or Black Belt).

Preferred Experience

• Minimum seven (7) years of progressive health system pharmacy experience, including at least three (3) years in a pharmacy leadership role overseeing clinical pharmacy services.
• Demonstrated track record of leading clinical pharmacy programs at an organizational or enterprise level, with accountability for staff performance, establishing clinical programs, and tracking clinical outcomes.
• Experience as a residency coordinator or director.
• Experience building comprehensive medication management, collaborative practice agreements, and layered‑learning.
• Direct experience leading or co‑leading a pharmacy accreditation or certification journey (ASHP Center of Excellence, TJC, DNV, or URAC), including gap assessment, evidence compilation, policy development, and survey preparation.
• Success establishing continuous quality improvement systems—balanced scorecards or dashboards, peer and national benchmarking, and SMART‑goal performance management.
• Track record of leading inter‑professional committees (P&T, medication safety) and driving change across a matrixed, multi‑site health system.
• Experience developing and maintaining a pharmacy department quality plan and its supporting dashboards or balanced scorecards.
• Application of quality‑improvement methodology (PDSA, Lean, Six Sigma, root cause analysis, failure mode and effects analysis) with internal and external benchmarking to drive measurable improvement.

Knowledge, Skills & Abilities

• Comprehensive knowledge of federal and state pharmacy regulations, DEA controlled substance requirements, medication safety best practices, and Joint Commission/CMS medication management requirements.
• Strategic thinking and sound judgment in complex, matrixed health system environments; ability to translate organizational goals into pharmacy program execution.
• Strong analytical capability; ability to interpret program performance data, identify trends, and develop evidence‑based improvement strategies.
• Exceptional interpersonal and communication skills; able to influence without direct authority and engage credibly with physicians, executives, regulators, and frontline staff.
• Ability to manage multiple high‑priority programs simultaneously, delegate effectively, and drive results through others.
• Strong data‑analytics and data‑visualization skills to build, interpret, and act on dashboards and scorecards, including EHR‑ and technology‑derived metrics (barcode medication administration, smart‑pump guardrails, ADC overrides, clinical decision support, and pharmacist intervention outcomes).
• Working knowledge of the ASHP Standard for Certification as a Center of Excellence and fluency with pharmacy and medication‑use quality measure sets, ASHP Pharmacy Accountability Measures, comprehensive medication management quality measures, TJC National Patient Safety Goals, AHRQ Patient Safety Indicators, CMS value‑based measures, and URAC/ACHC accreditor measures.
• Grounding in Just Culture and High Reliability Organization principles, with the ability to lead inter‑professional collaboration that integrates medical, nursing, and quality/performance‑improvement input and to communicate results across the health system.
• Must have the ability to work all shifts, including weekends.

Work Shift

Exempt Salaried (United States of America). Scheduled weekly hours: 40. Must be willing to work all shifts, including weekends.

Pay Range

$222,803.00 – $334,204.00. Salary offer amounts are based on demonstrated/relevant experience and/or licensure. Pay may be adjusted to the local market if hired outside of the Bay Area. Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

EEO Statement

As an Equal Opportunity employer, we encourage and consider all applicants for employment without regard to race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by law. All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. JohnMuirHealth is an equal opportunity employer.