Manager, Clinic/Center Administration

Humana; Plantation (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

A leading health organization in Plantation, Florida, seeks a Manager for Clinic/Center Administration. The role involves developing staffing plans and policies, collaborating with clinicians, and ensuring optimal patient outcomes. Candidates need to be bilingual in English and Spanish, possess at least 3 years of operational leadership experience, and be able to work onsite. This position requires adherence to health screening policies.

Qualifications

• Must work on-site at the assigned Center.
• Bilingual in English and Spanish required.
• 3+ years of operational leadership in multi-physician settings including front of house and clinic ops.
• Primary Care and full-risk VBC experience.
• Experience with EMR/HIM systems.
• Strong interpersonal and stakeholder engagement skills.
• TB screening program participation and flu vaccine policy adherence.
• Florida ACHA Level II Background clearance required.

Responsibilities

• Develop and implement staffing plans, policies and procedures for the facility.
• Work closely with clinicians to ensure optimal patient outcomes.
• Interface with physicians, office staff, hospital executives, medical groups and health plan staff to ensure alignment.
• Collaborate to ensure optimal patient outcomes and compliant operations.

Skills

Bilingual in English and Spanish

Operational leadership experience

Interpersonal skills

Knowledge of EMRs and HIMs systems

Experience with state and federal healthcare regulations

Education

Current CPR certification

ACHA Level II Background clearance

Tools

EMR/HIM software

Job description

The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes.

Required Qualifications

• Must be able to work on-site at assigned Center
• MUST be Bilingual in English and Spanish
• 3+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana’s flu vaccine policy.
• Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.

Additional Information

Working Hours: Monday – Friday 8:00 to 5:00

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Seniority level

Associate

Employment type

Full-time

Job function

Health Care Provider

Industries

Health and Human Services