Manager, Client Leadership

Mars United Commerce; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Mars United Commerce in New York City seeks a Manager, Client Leadership to drive annual planning and oversee key projects for assigned brands. Hybrid work from NYC with cross-functional collaboration across Media, Strategy, Analytics and Creative teams.

Responsibilities include managing program launches, budgets, timelines, and client approvals, while building strong retailer relationships and growing external partnerships in retail media networks.

Qualifications

• Bachelor’s degree in advertising, marketing, business, or related field.
• 5–7 years’ experience in retail marketing or with assigned retailer.
• Business acumen with strategic thinking.
• Excellent client relationship management and business development skills.
• Passion for agency life and client success.
• Strong data-driven decision making and industry knowledge.
• Interest in growing assigned client/business.
• Strong listening, written, speaking and interpersonal skills.

Responsibilities

• Work with cross-functional teams to develop strategies and tactics.
• Manage implementation across platforms: Amazon, Instacart, Walmart Connect, Pacvue, Skai.
• Build relationships with key retailers.
• Lead execution of programs and mentor junior team members.
• Grow relationships with client vendors, retail media networks, and partner agencies.
• Develop and manage project timelines and budgets.
• Communicate project status and budget to client teams.
• Collaborate on planning and retail marketing extensions of programs.
• Manage client approval processes and measure program results.

Skills

Retail marketing

Client relationship management

Strategic planning

Budget management

Project management

Team leadership

Communication

Data-driven decisions

Education

Bachelor’s degree in advertising/marketing/business

Tools

Amazon

Instacart

Walmart Connect

Pacvue

Skai

Job description

We're currently seeking a Manager, Client Leadership. This individual will be responsible for assisting in the annual planning process and the management of key projects for assigned brands, as well as ensuring program synergy with key clients. Commerce Marketing (retail media) experience is preferred. Candidates must reside within a commutable distance from our office in New York for a hybrid work schedule.

PRIMARY RESPONSIBILITIES:

• Work with the internal cross-functional team (Media Team, Strategic Planning, Analytics and Creative) to develop optimal and actionable strategies, concepts and tactics
• Manage the implementation hand to keys in platforms: Amazon, Instacart, Walmart Connect, Pacvue and Skai
• Build strong working relationships with key retailers
• Manage execution of approved programs, leading junior team members who are in platform
• Manage and grow relationships with external client vendors, retail media networks, and partner agencies to execute projects as assigned
• Develop and manage project timelines and budgets
• Manage communication of project status and budget to client teams
• Work hand-in-hand with internal cross-functional teams on planning and implementation of retail marketing extensions of brand and category programs
• Manage client approval process as part of overall project management
• Measurement experience in the retail media space

SKILL SETS REQUIRED:

• Bachelor’s degree in advertising, marketing, business, or related field
• 5-7 years’ experience in retail marketing or experience with assigned retailer
• Business smarts/potential to think strategically
• Excellent client relationship management and business development skills, ideally within CPG category
• Passion and excitement for agency life
• Strong decision-making skills based on data and industry knowledge
• Passion about business development – always thinking of ways to improve/grow assigned client/business
• Strong listening skills and attention to detail
• Excellent verbal, written, presentation and interpersonal skills
• Entrepreneurial spirit – Desire to dig in and do what’s needed to get the job done right