Manager, Client Leadership

Publicis Groupe ANZ; New York, Northern (NY, KY); Hybrid; USD 97,000 - 156,000; Full time

Benefits offered by this job

Paid family care

Medical and voluntary benefits

Flexible working arrangements

Work Your World program

Job summary

Publicis Commerce is seeking a Manager, Client Leadership in New York for a hybrid role. You will support annual planning, manage key projects for brands, and ensure program synergy with clients. Experience in commerce marketing and retail media is preferred.

You will work with cross-functional teams and oversee platform implementations for major retailers. The role emphasizes relationship management, strategic thinking, and driving growth for assigned clients, with travel as needed and a focus

Qualifications

• Bachelor’s degree in advertising, marketing, business, or related field.
• 5-7 years’ experience in retail marketing or with an assigned retailer.
• Strong client relationship management and business development skills.
• Commerce marketing and efficient project management experience.

Responsibilities

• Collaborate with cross-functional teams to develop strategies and tactics.
• Oversee platform implementations for Amazon, Instacart, Walmart Connect, Pacvue and Skai.
• Build relationships with retailers and external vendors.
• Manage project timelines and budgets; report status to clients.
• Lead junior team members and ensure program synergy across brands.
• Monitor measurement in retail media and adjust programs as needed.
• Travel as required to support client initiatives.

Skills

Retail marketing

Client relationship management

Business development

Strategic thinking

Communications

Presentation skills

Entrepreneurial spirit

Data-driven decision making

Education

Bachelor’s degree in advertising, marketing, business, or related field

Tools

Amazon

Instacart

Walmart Connect

Pacvue

Skai

Job description

Company description

About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.

Overview

We are currently seeking a Manager, Client Leadership. This individual will be responsible for assisting in the annual planning process and the management of key projects for assigned brands, as well as ensuring program synergy with key clients. Commerce Marketing (retail media) experience is preferred. Candidates must reside within a commutable distance from the Mars United Commerce location in New York for a hybrid work schedule.

PRIMARY RESPONSIBILITIES

• Work with the internal cross-functional team (Media Team, Strategic Planning, Analytics and Creative) to develop optimal and actionable strategies, concepts and tactics
• Manage theimplementation hand to keys in platforms: Amazon, Instacart, Walmart Connect, Pacvue and Skai
• Build strong working relationships with key retailers
• Manage execution of approved programs, leading junior team members who are in platform
• Manage and grow relationships withexternal client vendors, retail media networks, and partner agencies to execute projects as assigned
• Develop and manage project timelines and budgets
• Manage communication of project status and budget to client teams
• Work hand-in-hand with internal cross-functional teams on planning and implementation of retail marketing extensions of brand and category programs
• Manage client approval process as part of overall project management
• Measurement experience in the retail media space
• Some travel required

SKILL SETS REQUIRED

• Bachelor’s degree in advertising, marketing, business, or related field
• 5-7 years’ experience in retail marketing or experience with assigned retailer
• Business smarts/potential to think strategically
• Excellentclient relationship management and business development skills, ideally within CPG category
• Passion and excitement for agency life
• Commerce marketing & efficient project management experience
• Strong decision-making skills based on data and industry knowledge
• Passion about business development– always thinking of ways to improve/grow assigned client/business
• Strong listening skills and attention to detail
• Excellent verbal, written, presentation and interpersonal skills
• Entrepreneurial spirit – Desire to dig in and do what’s needed to get the job done right

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best‑in‑class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.

Publicis Commerce is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $97,375.00 - USD $155,961.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/7/2026.