Manager, Client Audit Services - Remote

Lensa; Phoenix (AZ); Remote; USD 94,000 - 160,000; Full time

Job summary

An established industry player is seeking a Manager for Client Audit Services to lead a dedicated team in enhancing compliance and audit management. This role involves strategizing and executing initiatives that improve business performance while ensuring adherence to regulatory standards. The ideal candidate will possess strong leadership skills, exceptional communication abilities, and a deep understanding of compliance programs. Join a dynamic environment where your contributions will directly impact the quality of healthcare services provided. If you're passionate about driving improvements and leading teams, this opportunity is perfect for you.

Qualifications

• 6 years in legal, compliance, or operations roles in healthcare or PBM industry.
• 1 year of leadership experience required.

Responsibilities

• Manage a team for client regulatory and audit notifications.
• Develop and track metrics for leadership reports.

Skills

Communication Skills

Critical Thinking

Problem-Solving

Organizational Skills

Leadership

Education

Bachelor's Degree in Business or Healthcare

Advanced Degree in Business

Job description

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Job Posting Title

Manager, Client Audit Services - Remote

Job Description

The Manager, Client Audit Services executes strategies and department priorities as determined collaboratively with compliance leadership for client audit management (CAM). This position assists in the analysis, design, development, implementation, and monitoring of CAM initiatives, by identifying opportunities for improvement, and implementing innovative solutions to enhance business performance. The manager leads a team of professionals supporting day-to-day CAM activities.

Responsibilities

• Manage a team responsible for intake and triage of client regulatory and audit notifications, supporting audit deliverables, and maintaining business processes for client audit management activities such as stakeholder communication, metrics tracking, process improvement, training, and project management.
• Evaluate standards and obligations; identify and communicate risks; provide recommendations for remedial actions and establish internal controls for compliance and audit readiness.
• Develop and track metrics for leadership reports; prepare reports to identify risks, opportunities for improvement, and support strategic planning.
• Support development and maintenance of operational procedures aligned with audit management and contractual obligations; adjust processes in response to industry and regulatory changes.
• Provide cross-functional leadership; manage team training and educational initiatives.
• Manage staffing, performance, and development; demonstrate leadership expectations in interactions.
• Assist in planning and executing an annual work plan focusing on significant risks; ensure timely action, response, and communication.
• Other duties as assigned.

Education & Experience

• Bachelor's degree in business, healthcare, or related field, or equivalent experience; HS diploma or GED required.
• 6 years in legal, compliance, or operations roles in healthcare or PBM industry.
• 1 year of leadership experience.
• Must be eligible to work in the U.S. without sponsorship.

Additional Qualifications

• Exceptional communication skills.
• Critical thinking and complex problem-solving skills in compliance situations.
• Expert understanding of compliance programs and industry standards.
• Ability to interpret and present complex information effectively.
• Strong influence and rapport-building skills.
• Organizational skills; experience with process improvements.
• Knowledge of Medicare Part D, Medicaid, or Marketplace guidance.
• Leadership in team settings and conflict resolution.
• Organizational and analytical skills.

Preferred Qualifications

• 3+ years managing healthcare regulatory or audit processes.
• 3+ years of leadership experience.
• Certifications like CCEP, CHC, or CIA preferred.
• Advanced degree in Business or related.

Physical Demands

• Travel up to 10%.
• Constantly required to sit, use hands, talk, hear.
• Frequently reach with hands and arms.
• Occasionally stand, walk, stoop, kneel, crouch.
• Occasionally lift up to 25 pounds.
• Specific vision abilities required.

Every employee must understand and comply with security responsibilities, legal, regulatory, contractual, and internal policies.

Potential pay ranges from $94,000 to $160,000 based on experience and skills.

For benefits details, visit our Benefits Page and click on 'Benefits at a glance'.

Prime Therapeutics is an equal opportunity employer, encouraging diverse candidates to apply without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected class.

We welcome applicants of different backgrounds and abilities, including those requiring reasonable accommodations.

If you need a reasonable accommodation during the employment process, contact Human Resources at 1.866.469.1257 or email [e-mail].

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: IT Services and IT Consulting