Manager, Channel Sales and Partnerships, Ethoca/Chargeback Solutions (Open to Remote US)

MasterCard; Purchase (NY); Remote; USD 132,000 - 206,000; Full time

Job summary

An established industry player is seeking a Manager for Channel Sales and Partnerships focused on chargeback solutions. This role is pivotal in driving revenue growth through strategic partnerships, requiring a savvy understanding of the chargeback segment. You will engage with partners to develop business plans, manage relationships, and ensure their success in selling Mastercard offerings. This position offers a unique opportunity to make a significant impact in a dynamic environment, leveraging your expertise in sales management and data analysis to foster growth and innovation. Join a team where your contributions will be valued and rewarded!

Benefits

Health Insurance

Paid Leave

401k Matching

Fitness Reimbursement

Tuition Assistance

Inclusive Benefits

Qualifications

• Experience in selling complex data/SaaS products.
• Strong communication and presentation skills.
• Ability to analyze large datasets for actionable insights.

Responsibilities

• Meet revenue targets through channel partners.
• Develop joint business plans with partners.
• Manage channel pipeline and forecast reporting.

Skills

Sales Management

Partnership Development

Data Analysis

Communication Skills

Presentation Skills

Payments Technology

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Microsoft Office

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, Channel Sales and Partnerships, Ethoca/Chargeback Solutions (Open to Remote US)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Job Description Summary

We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our chargeback solutions. The ideal candidate understands the chargeback segment well and can develop smart partnerships around Ethoca chargeback alerts and Consumer Clarity solutions to support better decision-making and business growth. This is a quota-carrying, revenue-generating role responsible for managing channel and alliance partner relationships within the NAM region, including partner recruitment, onboarding, revenue activation, and growth.

Role/Responsibilities:

1. Meet revenue targets through channel partners.
2. Define the profile of potential partners with management's help.
3. Research, identify, qualify, and screen potential partners aligned with target profiles.
4. Secure commitment from qualified partners by presenting compelling business propositions.
5. Develop joint business plans with partners, including sales targets, aligned with Mastercard standards and strategy.
6. Maintain a pipeline of qualified prospective partners to meet recruitment targets.
7. Drive onboarding and activation of new partners, ensuring their teams are enabled and motivated to sell and support Mastercard offerings.
8. Engage Mastercard resources and stakeholders to support partnership objectives and sales opportunities.
9. Manage channel pipeline, forecast reporting, and track sales cycle progress.
10. Conduct monthly partner alignment sessions to review pipelines, analyze wins/losses, and develop account strategies.
11. Work with high-potential partners to develop annual joint business plans, review progress quarterly, and adjust as needed.
12. Provide feedback on tools and programs to internal teams.
13. Assist in field marketing activities such as trade shows and sales presentations.

All About You

Experience in selling complex data/SaaS products, managing complex customer segments or accounts, with measurable positive outcomes. Comfortable facilitating cross-functional meetings with product, engineering, customer success, and sales teams. Skilled in defining and executing processes and best practices. Strong communication and presentation skills. Able to analyze large datasets and create actionable insights and proposals using Microsoft Office. Familiarity with payments technology and fraud is preferred.

Salary Range for Purchase, New York: $132,000 - $206,000

Mastercard is an inclusive, merit-based employer that considers all qualified applicants. For accommodations during the application process, contact [e-mail].

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must abide by security policies, ensure confidentiality, report violations, and complete mandatory security trainings.

Our benefits include health insurance, paid leave, 401k matching, fitness reimbursement, tuition assistance, inclusive benefits, and more.