Manager, Channel Sales and Partnerships, Ethoca/Chargeback Solutions (Open to Remote US)

MasterCard; New York (NY); Remote; USD 132,000 - 206,000; Full time

Job summary

An established industry player is seeking a dynamic Manager to lead Channel Sales and Partnerships for innovative chargeback solutions. This role focuses on developing strategic partnerships to enhance customer engagement and revenue growth. The ideal candidate will leverage their expertise in sales strategy and data analysis to drive successful partner relationships, ensuring alignment with the company's objectives. Join a forward-thinking organization that values collaboration and innovation, where your contributions will directly impact the success of the business and help shape the future of digital payments. This is a unique opportunity to work in a fast-paced environment and make a significant difference.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Paid Parental Leave

Paid Sick Days

Paid Vacation Days

Tuition Reimbursement

Fitness Reimbursement

Flexible Spending Account

Qualifications

• Experience in selling complex data/SaaS products with positive outcomes.
• Strong skills in facilitating cross-functional meetings and projects.

Responsibilities

• Meet revenue targets through channel partners and manage partner relationships.
• Drive onboarding and activation of new partners to ensure success.

Skills

Sales Strategy

Data Analysis

Communication Skills

Project Management

Partnership Development

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Manager, Channel Sales and Partnerships, Ethoca/Chargeback Solutions (Open to Remote US)

Manager, Channel Sales and Partnerships, Ethoca/Chargeback Solutions (Open to Remote US)

Apply locations Purchase, New York Boston, Massachusetts (225 Franklin St) Atlanta, Georgia Chicago, Illinois Arlington, Virginia

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Job Description Summary

We are looking for a Manager to help Mastercard reach more customers through strategic partners focusing on our chargeback solutions. The ideal candidate is someone who understands players in the chargeback segments very well and knows how to put together smart partnerships around the usage of Ethoca chargeback alerts and Consumer Clarity solutions to help them make better decisions while growing our business. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth.

Role/Responsibilities:

1. Meet assigned targets for revenues through and with channel partners
2. Define the desired profile of potential partners with the help of management
3. Research, identify, qualify and screen potential partners that align with the target partner profile
4. Gain qualified partners’ commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
5. Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy
6. Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets
7. Drive onboarding and activating new partners; focus on ensuring the partners’ team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes
8. Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc)
9. Manage channel pipeline and forecast reporting and track progress through the sales cycle
10. Drive monthly partner alignment sessions to review partners’ pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
11. Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
12. Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
13. Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations)

All About You

1. Experience selling complex data/SaaS products, and/or selling to complex customer segments/distribution partners, and/or managing complex customer accounts/distribution partners, with quantifiable and demonstrable positive outcomes
2. Comfortable with facilitating cross-functional meetings and projects with product teams, engineering teams, customer success teams, and/or sales teams
3. Experience codifying and executing processes and best practices
4. Strong written and verbal communication and presentation skills
5. Comfortable with handling, analyzing, and summarizing large datasets into actionable insights, commercial proposals, and executive-level memos and presentations using Microsoft Excel, PowerPoint, Word
6. Familiarity and experience in payments technology and payments fraud

Salary Range for Purchase, New York: $132,000 - $206,000

#servicesbdMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.