Sales Development Representative - Service Provider

Huntress; United States; Remote; USD 59,000 - 78,000; Full time

Benefits offered by this job

Remote work

Generous PTO

Parental leave (12 weeks)

Medical benefits

401(k) with 5%

Life and Disability insurance

Stock options (full-time)

Home office reimbursement

Education development allowance

BetterUp coaching

Job summary

Huntress, a remote‑first cybersecurity company, is seeking a talented Sales Development Representative (SDR) to fuel growth by building relationships with MSPs and MSSPs, earning trust quickly, and turning early conversations into qualified meetings. You’ll work in a remote US setting, report to the SDR Manager, and thrive in a fast‑paced, outcomes‑driven environment.

We value honesty, curiosity, and empathy as you explain Huntress value to partners and their customers.

Qualifications

• 8+ months of experience in a quota‑carrying outbound B2B SaaS sales role.
• Experience with outbound cold calling.
• Strong time management and the ability to prioritize competing tasks.
• Comfort working across CRM, prospecting tools, and multiple systems at the same time.
• Attention to detail when taking notes, setting meetings, and following the process.
• A coachable mindset and a genuine interest in continuing to grow your sales and cybersecurity knowledge.
• Curiosity about AI and the judgment to use it in practical ways that help you work faster and smarter in your day‑to‑day.

Responsibilities

• Establish rapport and trust with MSP/MSSP prospects via phone, email, and LinkedIn to understand their business and fit with Huntress.
• Set qualified meetings within our ICP by following best practices and standard processes.
• Generate and qualify net‑new accounts and work inbound opportunities to create a pipeline for the Account Executive team.
• Use clear, value‑driven messaging to build interest in Huntress and answer prospect questions with honesty and empathy.
• Research accounts, document prospecting activity, and qualification notes in CRM, and maintain strong data hygiene.
• Use AI tools with good judgement to support account research, call prep, and message drafting in day‑to‑day work.
• Keep improving your cold calling, messaging, and pipeline management skills through training, feedback, and repetition.

Skills

Outbound B2B SaaS sales

Cold calling

CRM use

Time management

Attention to detail

Curiosity about AI

Coachable mindset

Tools

CRM software

Prospecting tools

AI tools

Job description

Remote US

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote‑first team working to make enterprise‑grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in‑house and back it with a 24/7 human‑led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

Reports to: SDR Manager

Location: Remote US

Compensation Range: $58,500 base with on target earnings at $78,000 plus equity

What You'll Do:

Huntress is looking for a talented and passionate Sales Development Representative (SDR) to help fuel our continued growth. In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. You are outcome‑obsessed in how you work, with a clear eye on the right next step, the right partner fit, and the follow‑through it takes to create real pipeline impact.

In the daily rhythm of prospecting into the MSP and MSSP space, you bring warrior spirit. You stay steady through rejection, keep your standards high, and come back sharper on the next call. You also give a sh*t about the people on the other end of the phone, leading with honesty, curiosity, and respect as you help prospective partners understand the value Huntress can deliver to their business and their customers.

Responsibilities:

• Establish rapport and trust with managed service provider (MSP) and managed security service provider (MSSP) prospects via phone, email, and LinkedIn to understand their business and their fit with Huntress.
• Set qualified meetings within our ideal customer profile by following best practices and standard processes.
• Generate and qualify net‑new accounts and work inbound opportunities to create a pipeline for the Account Executive team.
• Use clear, value‑driven messaging to build interest in Huntress and answer prospect questions with honesty, professionalism, and empathy.
• Research accounts, document prospecting activity, and qualification notes in CRM, and maintain strong data hygiene.
• Use AI tools with good judgment to support account research, call prep, and message drafting in your day‑to‑day work.
• Keep improving your cold calling, messaging, and pipeline management skills through training, feedback, and repetition.

What You Bring to the Team:

• 8+ months of experience in a quota‑carrying outbound B2B SaaS sales role.
• Experience with outbound cold calling.
• Strong time management and the ability to prioritize competing tasks.
• Comfort working across CRM, prospecting tools, and multiple systems at the same time.
• Attention to detail when taking notes, setting meetings, and following the process.
• A coachable mindset and a genuine interest in continuing to grow your sales and cybersecurity knowledge.
• Curiosity about AI and the judgment to use it in practical ways that help you work faster and smarter in your day‑to‑day.

What We Offer:

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full‑time employees
• One‑time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre‑employment testing or participate in the employee selection process, please direct your inquiries to [e-mail]. Please note that non‑accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.