Manager, CE Operations — Northwest Community

1201 Northwest Community Hospital; Arlington Heights (IL); On-site; USD 72,000 - 112,000; Full time

Benefits offered by this job

Annual increases based on performance

Career pathways for growth

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program

Savings plan

Health Savings Account options

Retirement options with company match

Paid time off and holiday pay

Community involvement opportunities

Job summary

Endeavor Health is seeking a Manager, Clinical Engineering Operations to oversee day-to-day repair, preventive maintenance, and service for in-house CE technicians across one or more hospitals. You will own equipment uptime, supervise staff, and coordinate with clinical leadership to optimize operations.

Ideal candidates have 5+ years in CE with multi-class equipment, leadership experience, and strong communication skills.

Qualifications

• Requires Associate degree in Electronics, Computer Science, or Biomedical Equipment Technology; Bachelor's preferred.
• Experience in CE with medical equipment; leadership experience preferred.
• Strong ability to manage budgets and supervise multiple technicians.

Responsibilities

• Oversee day-to-day repair, preventive maintenance, and service for in-house CE technicians.
• Manage technician schedules, performance, and service quality.
• Ensure regulatory compliance for the Clinical Engineering program.
• Collaborate with clinical and hospital staff to improve operations.
• Develop and coach team members and set clear expectations.

Skills

Strong interpersonal skills

Analytical skills

Self-driven

Able to translate technical analysis

Understanding of hospital operations

Microsoft Office proficiency

Education

Associate's degree in Electronics, Computer Science, or Biomedical Equipment Technology

Bachelor’s degree

Tools

CMMS/Work order systems

Microsoft Office

Job description

Hourly Pay Range: $52.49 - $81.36 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Application Deadline: To be considered, please apply by the end of day on Wednesday, November 11th.

Position Highlights

Position: Manager, Clinical Engineering Operations Multiple Locations Available: Northwest Community Hospital Full Time/Part Time: Full time Hours: Days; Regular hours of operation

This role supervises day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. Assigns scheduled and unscheduled work, manages technician schedules and performance, owns equipment service quality and uptime at the site(s), and serves as the primary CE point of contact for clinical customers and site leadership. Has direct control of medical-equipment maintenance across a typical installed base of $100M–$300M IAV.

What you will do

• Manages financial operating budget for equipment inventories valued between $99 million and $275 million
• Oversees Biomedical and Imaging service FTEs.
• Ensures compliance with regulatory and accreditation standards for the Clinical Engineering program
• Collaborates with clinical, operational, and medical staff to improve operations and resource management
• Identifies and escalates issues, communicating actionable recommendations to relevant leaders for quick resolution
• Designs and directs the work of the team(s).
• Selects, coaches, and develops team(s).
• Sets clear expectations to inspire and motivate the team.
• Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary
• May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business

What you will need

• Education: Required: Associate's degree (or equivalent experience) in Electronics, Computer Science, or Biomedical Equipment Technology.
• Education: Preferred: Bachelor’s degree
• Experience: Required: 5 years CE experience, working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices; 3+ years as a lead or supervisor in a technical environment.
• Unique or Preferred Skills: Strong human relations and analytical skills.
• Unique or Preferred Skills: Self-driven with the capability to schedule, organize, and manage staff independently.
• Unique or Preferred Skills: Proficient in translating technical analysis for management reporting, communicating with organization and vendor executives, hospital teams, and team members, and problem-solving using information from various sources.
• Unique or Preferred Skills: Understanding of hospital operations related to patient care equipment and urgency in managing service events.
• Unique or Preferred Skills: Skilled in Microsoft Office and document preparation for analysis.
• Unique or Preferred Skills: Knowledge of relevant regulatory, accreditation, codes, and standards.
• Unique or Preferred Skills: Efficient in time and resource management in a complex environment with multiple dependencies and tight deadlines.
• Technical: CMMS/Work order systems
• Technical: Very heavy work work (exerting in excess of 100 lbs. occasionally, and/or in excess of 50 lbs. of force constantly to move objects.)

Benefits (For full time or part time positions)

• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence.

For more information, visit www.endeavorhealth.org. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.