Manager, CE Operations - Edward

NorthShore University HealthSystem; Naperville (IL); On-site; USD 72,000 - 112,000; Full time

Benefits offered by this job

Annual increases based on performance

Career pathways for growth

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness savings plan

HSA options

Retirement with company match

Paid time off and holidays

Community involvement opportunities

Job summary

Endeavor Health is seeking a Manager, Clinical Engineering Operations to supervise day-to-day repair, preventive maintenance, and service activities across one or more hospitals. You will assign work, manage schedules, and own equipment uptime for a $100M–$300M installed base.

You will lead CE teams, coordinate with clinical staff, and ensure regulatory compliance while driving efficiency and service quality at Edward (Naperville) and other sites.

Qualifications

• Associate's degree (or equivalent) in Electronics, Computer Science, or Biomedical Equipment Technology required.
• Five years CE experience with multiple classes of medical equipment; 3+ years as lead/supervisor.

Responsibilities

• Manage budget for equipment inventories valued between $99M and $275M.
• Oversee Biomedical and Imaging service FTEs; ensure regulatory compliance.
• Collaborate with clinical staff to improve operations and resource management.
• Identify and escalate issues; provide actionable recommendations for leaders.
• Design and direct team work; coach and develop staff; manage performance.
• Develop operating and capital budgets; control expenditures within approved budget.
• Uphold Code of Ethical Conduct and ensure compliance with policies and laws.

Skills

Human relations

Analytical skills

Staff management

Tech-to-management reporting

Executive communication

Hospital operations

MS Office

Documentation

Regulatory knowledge

Time management

CMMS/Work order systems

Physical endurance

Education

Associate's degree in Electronics/CS/BME

Bachelor's degree preferred

Tools

CMMS/Work order systems

Job description

Hourly Pay Range

$52.49 - $81.36 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Manager, Clinical Engineering Operations


• Multiple Locations Available: Edward Hospital


• Full Time/Part Time: Full time


• Hours: Days; Regular hours of operation

This role supervises day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. Assigns scheduled and unscheduled work, manages technician schedules and performance, owns equipment service quality and uptime at the site(s), and serves as the primary CE point of contact for clinical customers and site leadership. Has direct control of medical-equipment maintenance across a typical installed base of $100M-$300M IAV.

What you will do

• Manages financial operating budget for equipment inventories valued between $99 million and $275 million


• Oversees Biomedical and Imaging service FTEs. Ensures compliance with regulatory and accreditation standards for the Clinical Engineering program


• Collaborates with clinical, operational, and medical staff to improve operations and resource management


• Identifies and escalates issues, communicating actionable recommendations to relevant leaders for quick resolution


• Designs and directs the work of the team(s). Selects, coaches, and develops team(s). Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary


• May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives


• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business

What you will need

Education

• Required: Associate's degree (or equivalent experience) in Electronics, Computer Science, or Biomedical Equipment Technology.


• Preferred: Bachelor's degree

Experience

• Required: 5 years CE experience, working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices; 3+ years as a lead or supervisor in a technical environment.

Unique or Preferred Skills

• Strong human relations and analytical skills. Self-driven with the capability to schedule, organize, and manage staff independently.


• Proficient in translating technical analysis for management reporting, communicating with organization and vendor executives, hospital teams, and team members, and problem-solving using information from various sources.


• Understanding of hospital operations related to patient care equipment and urgency in managing service events.


• Skilled in Microsoft Office and document preparation for analysis.


• Knowledge of relevant regulatory, accreditation, codes, and standards.


• Efficient in time and resource management in a complex environment with multiple dependencies and tight deadlines.


• Technical: CMMS/Work order systems


• Very heavy work work (exerting in excess of 100 lbs. occasionally, and/or in excess of 50 lbs. of force constantly to move objects.)

Benefits (For full time or part time positions)

• Opportunity for annual increases based on performance


• Career Pathways to Promote Professional Growth and Development


• Various Medical, Dental, Pet and Vision options


• Tuition Reimbursement


• Free Parking


• Wellness Program Savings Plan


• Health Savings Account Options


• Retirement Options with Company Match


• Paid Time Off and Holiday Pay


• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website www.endeavorhealth.org to better understand how Endeavor Health delivers on its mission to \"help everyone in our communities be their best\".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.