Manager, CE Operations - Northwest Community

NorthShore University HealthSystem; Arlington Heights (IL); On-site; USD 72,000 - 112,000; Full time

Benefits offered by this job

Annual raises

Career growth

Medical, dental, vision

Tuition reimbursement

Free parking

Wellness program savings

HSA options

Retirement with company match

Paid time off & holidays

Community involvement

Job summary

Endeavor Health is hiring a Manager, Clinical Engineering Operations for Northwest Community Hospital in Arlington Heights. The role oversees day-to-day repair, preventive maintenance, and service activities for in-house CE technicians across one or more sites.

You will own equipment uptime and be the primary CE contact for clinical customers and site leadership. The position requires 5 years of CE experience with 3+ years in a lead/supervisory role, an Associate's degree (or equivalent) in

Qualifications

• Required: Associate's degree (or equivalent) in Electronics, Computer Science, or Biomedical Equipment Technology.
• Preferred: Bachelor's degree.
• 5 years CE experience, 3+ years as a lead or supervisor in a technical environment.

Responsibilities

• Oversee day-to-day repair, preventive maintenance, and service of clinical equipment across assigned sites.
• Manage budgets and staff schedules; optimize equipment uptime and service quality.
• Ensure regulatory and accreditation compliance within the Clinical Engineering program.
• Collaborate with clinical and operational staff to improve operations and resource use.
• Design and direct team activities; coach, evaluate performance, and manage disciplinary actions when needed.
• Monitor capital/operating budgets and control expenditures within approved targets.
• Maintain adherence to organizational ethics and applicable laws and policies.

Skills

Clinical Engineering

Leadership

Regulatory knowledge

Problem-solving

Executive communication

Time/resource management

CMMS/Work Order Systems

Education

Associate's degree in Electronics, Computer Science or Biomedical Equipment Technology

Bachelor's degree (preferred)

Tools

CMMS/Work Order Systems

Job description

Hourly Pay Range: $52.49 - $81.36 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Application Deadline: To be considered, please apply by the end of day on Wednesday, November 11th.

Position Highlights:

• Position: Manager, Clinical Engineering Operations
• Multiple Locations Available: Northwest Community Hospital
• Full Time/Part Time: Full time
• Hours: Days; Regular hours of operation

This role supervises day-to-day repair, preventive-maintenance, and service activities of in-house Clinical Engineering technicians at one or more assigned Endeavor hospitals. Assigns scheduled and unscheduled work, manages technician schedules and performance, owns equipment service quality and uptime at the site(s), and serves as the primary CE point of contact for clinical customers and site leadership. Has direct control of medical-equipment maintenance across a typical installed base of $100M-$300M IAV.

What you will do:

• Manages financial operating budget for equipment inventories valued between $99 million and $275 million
• Oversees Biomedical and Imaging service FTEs. Ensures compliance with regulatory and accreditation standards for the Clinical Engineering program
• Collaborates with clinical, operational, and medical staff to improve operations and resource management
• Identifies and escalates issues, communicating actionable recommendations to relevant leaders for quick resolution
• Designs and directs the work of the team(s). Selects, coaches, and develops team(s). Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary
• May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business

What you will need:

Education:

• Required: Associate's degree (or equivalent experience) in Electronics, Computer Science, or Biomedical Equipment Technology.
• Preferred: Bachelor's degree

Experience:

• Required: 5 years CE experience, working on multiple classes of medical equipment, with demonstrated knowledge of corrective and scheduled maintenance practices; 3+ years as a lead or supervisor in a technical environment.

Unique or Preferred Skills:

• Strong human relations and analytical skills. Self-driven with the capability to schedule, organize, and manage staff independently.
• Proficient in translating technical analysis for management reporting, communicating with organization and vendor executives, hospital teams, and team members, and problem-solving using information from various sources.
• Understanding of hospital operations related to patient care equipment and urgency in managing service events.
• Skilled in Microsoft Office and document preparation for analysis.
• Knowledge of relevant regulatory, accreditation, codes, and standards.
• Efficient in time and resource management in a complex environment with multiple dependencies and tight deadlines.
• Technical: CMMS/Work order systems
• Very heavy work work (exerting in excess of 100 lbs. occasionally, and/or in excess of 50 lbs. of force constantly to move objects.)

Benefits (For full time or part time positions):

• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website www.endeavorhealth.org to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.