Manager Cargo Loading & Hazmat

Sun Country Pediatrics; Minneapolis (MN); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health plans

HSA/FSA

Travel privileges

401(k) match

PTO

Paid holidays

Life/AD&D

EAP

Wellness program

Job summary

Sun Country Airlines is seeking a Manager, Cargo Loading & Hazmat to ensure safe and compliant freighter operations across stations, including hazmat oversight. You will coordinate with internal teams, vendors, and Amazon stakeholders to drive performance and regulatory compliance.

The role requires travel to stations, strong communication skills, and the ability to lead continuous improvement in ground handling and load planning while ensuring 24/7 operation readiness.

Qualifications

• Bachelor’s Degree in aviation, operations, logistics, safety, business, or related field.
• Minimum 3 years of progressive airline, cargo, or ground operations experience, including hazmat compliance.
• Working knowledge of ground operations, vendor management, operational risk, regulatory compliance, and corrective-action processes.
• Demonstrated cross-functional collaboration to resolve operational issues and drive performance improvements.
• Strong written and verbal communication skills for executive updates and frontline guidance.
• Ability to travel and participate in an on-call rotation supporting a 24/7 operation.

Responsibilities

• Manage the Hazardous Materials Program to ensure compliance with all applicable regulations and policies.
• Monitor and improve operational performance for freighter stations (ground handling, catering, fueling, safety, security).
• Conduct delay research and trend analysis with factual reporting and adjudication.
• Oversee vendor relationships and performance; travel to stations for oversight of policy and regulatory requirements.
• Coordinate safety event reviews and corrective actions with stakeholders.
• Coordinate station startups and project management; assist in vendor selection with procurement.
• Improve ground handling processes with stakeholders; drive change and Sun Country product focus.
• Oversee load planning for freighter operations and regulatory compliance support.
• Develop manuals, policies, and procedures with internal/external teams.
• Escalation management for operational issues and cross-team communication.
• Serve as liaison between Training, Safety, QA, Security, and OCC teams.

Skills

Cross-functional collaboration

Regulatory compliance

Analytical thinking

Executive updates

Communication skills

Travel readiness

Education

Bachelor’s Degree in aviation or related field

Job description

• Pay or shift range: $85,000 USD to $125,000 USD This is the base compensation hiring range for this role.
• Stations
• Full-Time
• Requisition #: MANAG003620

Description

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlinesprovides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Manager, Cargo Loading & Hazmatyou’ll enjoy these benefits and more:

• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Sun Country Airlines is seeking a Manager, Cargo Loading & Hazmat to support safe, compliant, and efficient Amazon freighter operations. As the liaison among internal teams, vendors, partners, and Amazon stakeholders, the role drives performance, regulatory compliance, station readiness, and continuous improvement.

The Cargo Loading & Hazmat Manager also oversees the freighter hazardous materials program and serves as the organization’s subject‑matter expert for hazardous materials in freighter operations.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage the Hazardous Materials Program to ensure compliance with all applicable regulations and policies.
• Operational performance monitoring and improvement for all freighter stations to include; ground handling, catering, fueling, safety, and security.
• Operational delay research and trend analysis to include factual reporting and delay adjudication.
• Vendor relationship management and performance oversight. The position will require travel to stations to provide oversight to policy, procedures, and federal regulations.
• Safety event review and corrective action coordination with external and internal stakeholders.
• New station startup coordination and project management. Assists in the selection of ancillary vendors in coordination with procurement.
• Ground handling process improvement and review in coordination with external and internal stakeholders. Meets regularly with ground handlers and other partners to influence change and focus on the Sun Country product.
• Load planning process oversight for freighter operations.
• Regulatory and procedural compliance support.
• Manual, policy, and procedure development in coordination with internal and external stakeholders.
• Escalation management for operational issues.
• Serves as the secondary liaison between Training, Safety, Quality Assurance, Security, and OCC teams.
• Review and follow-up of station audit findings and corrective actions.

Required Qualifications:

• Bachelor’s Degree in aviation, operations, logistics, safety, business, or a related field; equivalent relevant experience may be considered.
• Minimum 3 years of progressive airline, cargo, or ground operations experience, including direct experience with hazardous materials compliance, cargo operations, or regulatory oversight.
• Working knowledge of ground operations, vendor management, operational risk, regulatory compliance, and corrective‑action processes.
• Demonstrated experience working cross-functionally to resolve operational issues and drive performance improvements.
• Demonstrated experience analyzing operational data, identifying trends, communicating risk, and leading cross-functional issue resolution.
• Strong written and verbal communication skills, including the ability to provide concise executive updates and clear frontline guidance.
• Ability to travel and participate in an on‑call rotation that supports a 24/7 operation.

Preferred Qualifications:

• Experience supporting freighter, cargo, or contracted airline ground operations across multiple stations.
• Knowledge of hazardous materials regulations and airline hazardous materials program administration.
• Experience with Safety Management Systems, incident investigation, root‑cause analysis, audit follow‑up, or regulatory response.
• Experience launching stations, implementing operational change, or managing outsourced service providers.

Compensation:

Pay range: $85,000 - $125,000 USD annually. This is the base compensation hiring range for this role.

Classification:

Full-Time, Exempt

Work Location:

Minneapolis, MN (onsite)

Supervisory Responsibility:

• Two employees, eventually expanding to five when FAA Single Operating Certificate is achieved (approximately 1Q28)

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee’s contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

Travel Required

Yes . Up to 50%

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.