Manager, Care Management RN

adventhealth; Palm Coast (FL); On-site; USD 78,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking an experienced Care Management Leader to oversee daily operations across inpatient, observation, and ED settings in Palm Coast, Florida. The role focuses on discharge planning, regulatory compliance, and high-quality patient care.

You will guide a multidisciplinary team, monitor dashboards, and drive care coordination improvements. RN leadership, 3+ years in care management and 2+ frontline nursing experience are required. Competitive pay and benefits apply.

Qualifications

• 3+ direct care management experience.
• 2+ frontline nursing experience.
• RN license required.
• ACM and CCM certifications preferred.

Responsibilities

• Oversees the daily operations of the Care Management department in inpatient, observation, and ED settings.
• Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.
• Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.
• Monitors staff documentation, reports, and dashboards to ensure adherence to the company-wide standard processes and quality care.
• Oversees care managers' providing the full discharge planning from admission to discharge, assuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.
• Collaborates with hospital leadership and executives to elevate pace of care delays and ensure daily progression of care and throughput.
• Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.
• Manages the care management staff's escalations of delays and complicated cases and collaborate with care providers within and outside of the hospital to find solutions to avoid unnecessary days in the hospital.
• Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.
• Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engagement team.
• Oversees the coordination of family and care team meetings and ensures effective transitions of care and patient and family needs are met.
• Performs other duties as assigned

Skills

Care management

Nursing

Staff leadership

Education

Associate's of Nursing

Bachelor's of Nursing

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 60 MEMORIAL MEDICAL PKWY

City: PALM COAST

State: Florida

Postal Code: 32164

Job Description

• Oversees the daily operations of the Care Management department in inpatient, observation, and emergency department settings.

• Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements.

• Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination.

• Monitors staff documentation, reports, and dashboards to ensure adherence to the company-wide standard processes and quality care.

• Oversees care manager's providing the full discharge planning from admission to discharge, assuring high quality and timely care management interventions to avoid delays and unnecessary readmissions.

• Collaborates with hospital leadership and executives to elevate pace of care delays and ensure daily progression of care and throughput.

• Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements.

• Manages the care management staff's escalations of delays and complicated cases and collaborate with care providers within and outside of the hospital to find solutions to avoid unnecessary days in the hospital.

• Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently.

• Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engagement team.

• Oversees the coordination of family and care team meetings and ensures effective transitions of care and patient and family needs are met.

• Performs other duties as assigned

Education

• Associate's of Nursing [Required]

• Bachelor's of Nursing [Preferred]

Work Experience

• 3+ direct care management experience [Required]

• 2+ frontline nursing experience [Required]

Licenses and Certifications

• Registered Nurse (RN) [Required]

• Accredited Case Manager (ACM) [Preferred]

• Certified Case Manager (CCM) [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

$77,758.69 - $144,624.32

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.