Manager Business Travel Sales

Hilton; Oregon; Hybrid; USD 68,000 - 95,000; Full time

Benefits offered by this job

Incredible travel perks

Employee stock purchase program

Paid parental leave

Caregiving concierge services

Crisis concierge

Mental health resources

Generous paid time off

Health & welfare benefits

Retirement plans

Job summary

Hilton is seeking a remote Global Sales account leader to drive growth across a roster of accounts. You will craft account plans, lead RFPs, and use data insights to influence decisions and optimize performance.

Extensive cross-functional collaboration with sales, governance, analytics, and hotel partners is required. You will travel up to 40% and contribute to revenue and market share growth across portfolios, leveraging Hilton tools and enterprise initiatives.

Qualifications

• Five (5) years in hospitality/travel with at least two (2) years in Business Travel and national sales
• Proven track record of developing strategic customer relationships and driving revenue growth across multiple accounts
• Willing to travel up to 40%

Responsibilities

• Create a cohesive account planning strategy across regions, brands and partners
• Lead the annual RFP process for your roster of accounts
• Apply data-driven insights and predictive analytics to manage accounts and meet objectives
• Forecast customer demands and tailor solutions to enhance loyalty and engagement
• Collaborate cross-functionally with Hilton Worldwide Sales and partners to maximize opportunities
• Engage corporate customers and Travel Management Companies through in-person and virtual interactions
• Grow revenue, room nights and market share by building trusted partnerships and hotel programs

Skills

Strategic account management

Cross-functional collaboration

Data analytics

AI tools usage

Tools

Microsoft Office

Copilot / AI tools

MicroStrategy

Salesforce

Job description

Exceptional Hospitality Starts with YouThe location for this position is virtual/remoteThis is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience.

What you'll do during a typical day:

• Serve as the global account guardian by creating a cohesive account planning strategy across regions, brands and partners to support customer growth in key markets, including leadership of the annual RFP process for your roster of accounts.
• Apply data-driven insights and predictive analytics to proactively manage accounts, influence strategic decisions, and achieve business objectives.
• Leverage industry intelligence and competitive analysis to forecast customer demands, develop tailored solutions, and enhance customer loyalty and engagement by using enterprise initiatives.
• Begin each day with a strategic plan prioritizing customer engagement, administrative excellence, accurate system updates and the use of technology and AI tools to drive efficiency and business results in a fast-paced environment.

How you'll collaborate with others:

• Engage cross-functionally with Hilton Worldwide Sales colleagues and strategic enterprise partners to develop and execute integrated client solutions and maximize business opportunities.
• Establish and maintain internal partnerships across a matrixed organization, working collaboratively with Hotel Partners to drive performance and success, Sales Support, Governance, Analytics, and related team members to achieve shared goals.
• Partner with corporate customers and Travel Management Companies through meaningful in-person and virtual interactions to influence buying behavior, deepen partnerships, and identify growth opportunities. Participate in travel fairs, trade shows, quarterly and annual business reviews.

Deliverables you'll take ownership of:

• You will increase revenue, room night production and market share within your account portfolio by building trusted client partnerships, implementing strategic account plans, and developing hotel programs that deliver measurable business results.

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of work experience in the hospitality/travel industry with at least two (2) years working in Business Travel with national sales experience
• Previous national sales or multi-property sales experience, with a proven track record of developing strategic customer relationships, uncovering growth opportunities, influencing buying decisions, and delivering revenue and market share growth across a portfolio of accounts
• Travel up to 40%

It would be useful if you have:

• Experience with Hilton's OnQ Solicitation Management tool and other 3rd party RFP tools
• Strong technical skills with demonstrated experience using Microsoft Office applications and AI-powered tools such as Copilot
• Experience with MicroStrategy
• Proficiency in Salesforce

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next
• Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally.

The pay range for this role is $67,500 - $95,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), consistent with other team members at the same level and/or position within the Company.

#LI-REMOTE

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.