Manager, Business Tech Integration and Implementation

Jobtailor; California (MO); On-site; USD 90,000 - 140,000; Full time

Job summary

Logix Federal Credit Union seeks a strategic leader to translate business priorities into technology-enabled solutions and roadmaps. You will manage a BA team, balance delivery speed and quality, and identify opportunities to improve revenue, reduce costs, and drive productivity.

You'll oversee a cross-functional project portfolio, align with strategic goals, and drive adoption through rigorous testing, documentation, and stakeholder communication.

Qualifications

• Bachelor's degree in Business or Information Technology preferred.
• 6 years of experience leading project teams, managing staff, or directing cross-functional initiatives.
• Experience integrating and implementing systems; strong knowledge of deposit, consumer and residential lending products, regulatory requirements, laws and practices.
• Advanced knowledge using Excel or other related reporting tools for data modeling and analysis.
• Proficiency with Microsoft Office products (Word, Excel, Access, PowerPoint, Outlook).
• Demonstrated strong project management skills with clear timelines, budgets, deliverables and milestones.
• Familiarity with waterfall, agile, scrum, six sigma, and lean frameworks.
• Analytical approach to problem resolution and familiarity with IT concepts, practices, and procedures.
• Strong understanding of credit union performance and member metrics.
• Working knowledge of credit union core systems and adjacent platforms (e.g., Symitar).
• Strong verbal and written communication skills across organizational levels.

Responsibilities

• Translate business priorities into technology-enabled solutions and roadmaps.
• Manage capacity, priorities, and performance for a BA team ensuring balanced delivery.
• Identify opportunities to increase revenue, decrease costs, and drive productivity.
• Oversee a cross-functional project portfolio aligned with the credit union's strategy, translating questions into requirements, testing, deployment, and adoption.
• Communicate objectives, roadmaps, options, and trade-offs to stakeholders and leadership.
• Develop and validate project plans and documentation including BRs, testing, tasks, business rules, and adoption.
• Report schedules, status, and resource prioritization across projects.
• Create decision-support reports and data visualizations to measure and improve performance.
• Ensure change control, release management, and knowledge transfer to business units.
• Perform process analysis and recommend improvements to operational flows.
• Collaborate with users to develop acceptance criteria and facilitate user acceptance testing.
• Coordinate with various levels of the organization to ensure successful outcomes and continuous improvement.
• Drive collaboration to meet customer needs and resolve issues.
• Provide strategic guidance to Process Improvement efforts, analyzing root causes and recommending quality and efficiency improvements.
• Monitor emerging technologies and trends to evolve department capabilities.

Skills

Leadership

Project management

Data analysis

Stakeholder communication

Change management

Process improvement

Agile/Scrum knowledge

Cross-functional collaboration

Education

Bachelor's degree in Business or Information Technology

Tools

Excel

Symitar

Microsoft Office Suite

PowerPoint

Outlook

Job description

Responsibilities

• Serves as a strategic partner translating business priorities into technology-enabled solutions and road maps.
• Manage capacity, priorities, and performance for a team of Business Analysts ensuring delivery commitments balance speed, quality, and business value.
• Identifies opportunities for increasing revenue, decreasing costs, driving productivity, and improving operational effectiveness.
• Responsible for the oversight of a high-impact, cross-functional, project portfolio aligned with Logix's business strategy translating complex business questions into structured requirements, solution development, testing, deployment, documentation, and user adoption.
• Communicates project objectives, roadmaps, options and trade-offs of solutions, progress and risks to stakeholders and executive leadership.
• Develops, analyzes, and validates project plans and supporting documentation, including business requirements, user testing, project tasks, business rules, and other tasks as required.
• Effectively manages stakeholder expectations by developing a communication process to report schedules, status, and resource prioritization across projects in a timely and accurate manner.
• Drives powerful and informed decision-making reports, and user-friendly data visualizations that help users measure, manage, predict, and improve performance.
• Drives operational excellence, stability, and scale by observing strict change control, release management, and knowledge transfer to business units.
• Performs process analysis by evaluating operational flows, observing business processes, and provides recommendations for improvement.
• Works with users to develop acceptance criteria and facilitate user acceptance testing to ensure adoption of the requirements process, procedures, and tools.
• Collaborates with various levels of the organization and key stakeholders to help ensure successful project outcomes and continuous improvement of the function.
• Drives collaboration to identify creative solutions to meet customer needs and address problem resolution.
• Provides strategic guidance to the Credit Union’s Process Improvement efforts, including analyzing root causes and providing recommendations to improve quality, streamline workflows and reduce errors.
• Ensures the team is proficient in executing solution delivery including identification and implementation of process improvement changes.
• Monitors and adopts emerging technologies and industry trends, including advancements in artificial intelligence, to evolve department capabilities and ensure it remains innovative, effective, and aligned with future business needs.

Requirements

• Bachelor's degree in Business or Information Technology preferred.
• 6 years of experience leading project teams, managing staff, or directing cross-functional initiatives.
• Experience integrating and implementing systems, a demonstrated thorough knowledge of deposit, consumer and residential lending products, regulatory requirements, laws and practices.
• Advanced knowledge using Excel or other related reporting tools performing data modeling and analysis.
• Prior experience with Microsoft Office Products (Word, Excel, Access PowerPoint, Outlook).
• Demonstrated strong project management skills and communicated project timelines, budgets, deliverables, and milestones.
• Familiarity with project management and process improvement frameworks such as waterfall, agile, scrum, six sigma, and lean are preferred.
• An analytical approach to problem resolution and familiarity with IT standard concepts, practices, and procedures.
• Strong understanding of credit union performance and member metrics, including loan and deposit growth, member acquisition and retention, product penetration, credit quality, and key financial performance & profitability ratios.
• Working knowledge of credit union core systems and adjacent platforms (e.g., Symitar or similar), digital channels, and consumer/residential/commercial loan origination systems preferred.
• Strong verbal and written communication skills, with the ability to engage effectively across all levels of the organization.