Manager, Business Systems & Transformation (Puerto Rico)

Prattwhitney; Santa Isabel (PR); Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Healthcare

Flexible work schedules

Educational assistance

Parental leave

Job summary

RTX Enterprise Services in Santa Isabel, Puerto Rico, seeks a Manager, Business Systems & Transformation to support SAP procurement processes, including design, configuration, testing, training, and production support.

The role requires 8+ years of experience, strong cross-functional leadership, and expertise in SAP procurement tools, with excellent communication and remote collaboration skills. Some travel to the Santa Isabel site may be required.

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
• Experience troubleshooting complex technical issues and lead cross functional resolution efforts.
• Experience with Microsoft Excel, Word, PowerPoint, and Teams.

Responsibilities

• Serve as a Digital Technology Analyst supporting Supply Chain Procurement processes across SAP ERP Systems (APEX and PRISM), including process design, SAP software configuration, system testing, end user training, production system support and SAP ALE/IDoc processing.
• Partner with Business Unit user groups to coordinate user requests, support user acceptance testing and maintain enterprise support materials.
• Create functional specifications for system changes.
• Communicate regularly with leadership on status, needs, and resource requirements.

Skills

Procurement processes

SAP ERP

Cross-functional collaboration

Excel

Communication

Remote teamwork

Education

University Degree or equivalent

Advanced Degree

Tools

APEX SAP

PRISM SAP

EPAD

S/4HANA

Job description

Date Posted: 2026-11-04 Country: United States of America Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1 Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 innovative minds work together to solve the world's most complex challenges. With industry leading businesses, world class operations, and deep investments in research and development, we offer capabilities and opportunities unmatched in the marketplace. Together, we push the boundaries of science and discover new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The Manager, Business Systems & Transformation is responsible for supporting RTX applications. Success requires strong cross functional collaboration, digital and functional workstream leadership, solution design and configuration experience, and clear communication skills. The position focuses heavily on supporting Procurement related processes within our SAP ecosystem.

Primary Applications Supported: APEX (Financial SAP System), PRISM (Operations SAP System, ESDM (Enterprise Supplier Data Management), EPAD (Enterprise Procurement and Agreement Database), SRS (Supplier Rating System) and SAP Fiori Applications: Where's My Stuff, Order More Stuff, Buyer Quick Edit.

What You Will Do Serve as a Digital Technology Analyst supporting Supply Chain Procurement processes across SAP ERP Systems (APEX and PRISM), including: process design, SAP software configuration, system testing, end user training, production system support and SAP ALE/IDoc processing. Partner with Business Unit user groups to coordinate user requests, support user acceptance testing and maintain enterprise support materials. Create functional specifications for system changes. Communicate regularly with leadership on status, needs, and resource requirements. This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience. Experience to troubleshoot complex technical issues and lead cross functional resolution efforts. Experience ability to support integrated technology solutions across multiple stakeholder groups. Experience working with Microsoft Excel, Word, PowerPoint, and Teams.

Qualifications We Prefer

Familiarity with additional SAP solutions, including: S/4HANA Procurement processes, SAP Fieldglass (including ASAPIO & BTP) and SAP Ariba. Experience with SAP BW/BI reporting. Familiarity with Agile software development methodologies. Demonstrated ability to build and maintain strong partnerships with remote teams and customers. Strong written and verbal communication skills; experience supporting distributed or remote teams. Highly organized, proactive, and able to manage multiple priorities independently.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.