Junior SAP Basis Administrator (Puerto Rico)

Prattwhitney; Santa Isabel (PR); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Career development

Parental leave

Flexible schedules

Education assistance

Backup care

Recognition programs

Job summary

RTX is seeking an SAP Basis Administrator to monitor and support SAP landscapes (ECC, S/4HANA, SAP NetWeaver). You will assist with client administration, transport management, and health checks, ensuring availability across production and non-production environments.

The role involves asset documentation, adherence to procedures, and collaboration with the ATS team to maintain a well-governed SAP environment. This position is remote with residency in Puerto Rico.

Qualifications

• University degree or equivalent with 2+ years of relevant SAP Basis experience.
• Experience with SAP Basis concepts, including system architecture, client administration, and transport management.
• Experience with SAP system landscape concepts, including client copies and transport routes.

Responsibilities

• Support day-to-day monitoring of SAP Basis environments (ECC, S/4HANA, and SAP NetWeaver) to ensure system availability.
• Assist with routine SAP system tasks including client administration, job scheduling, and health checks.
• Support transport administration by processing and tracking change requests across environments.
• Assist with monitoring system performance and capacity, flagging issues to senior Basis admins.

Skills

Autonomy

Communication

Detail oriented

Team collaboration

Eagerness to learn

Education

University degree or equivalent experience

Tools

SAP Basis

SAP NetWeaver

SAP ECC

S/4HANA

Transport management

Client administration

ServiceNow

Jira

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

What You Will Do

• Support day-to-day monitoring of SAP Basis environments (ECC, S/4HANA, and associated SAP NetWeaver systems), helping ensure consistent system availability across production and non-production landscapes.
• Assist with routine SAP system tasks, including client administration, job scheduling, and health system checks, following established procedures.
• Support transport administration by helping process and track change requests as they move through development, quality, and production environments.
• Assist with monitoring system performance and capacity, flagging potential issues to senior Basis administrators for further analysis.
• Support backup and system recovery activities, helping validate that routine backup jobs complete successfully.
• Respond to routine SAP Basis tickets and service requests, escalating complex or ambiguous issues to senior team members.
• Help maintain accurate documentation of system configurations, procedures, and standard work instructions.
• Assist with testing during patching, upgrades, and technical migrations under the direction of senior Basis staff.
• Support audit and compliance activities by helping gather system logs, configuration evidence, and reports for internal control testing.
• Collaborate with the broader ATS team, including application security and platform services, to support a stable and well-governed SAP environment.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications

You Must Have

• A University Degree or equivalent experience and a minimum of 2 years of prior relevant experience.
• Experience working with SAP Basis concepts, including system architecture, client administration, and transport management.
• Experience working with of SAP system landscape concepts, including client copies and transport routes.

We Prefer

• Demonstrated ability to work autonomously with limited supervision on moderately complex tasks and assignments.
• Ability to explain policies, practices, and procedures clearly to others within the work area.
• Practical knowledge of RTX projects, programs, or systems, with the ability to apply and leverage that knowledge in daily work.
• Strong attention to detail and ability to follow documented procedures and change control processes accurately.
• Exposure to SAP Solution Manager or similar system monitoring tools.
• Familiarity with SAP ECC or S/4HANA technical architecture.
• Experience working within a nearshore, offshore, or multi-site global delivery model.
• Ability to use modern collaboration, ticketing, and service management tools (ServiceNow, Jira, etc.).
• Strong written and verbal communication skills, with the ability to work effectively within a team environment.
• Eagerness to learn and grow technical expertise in SAP Basis administration and enterprise system operations.

What We Offer

• Compensation
• Healthcare, wellness, retirement and work/life benefits
• Career development and recognition programs
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care

Location

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Equal Opportunity

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance: None/Not Required

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.