SAP Basis Administrator (Puerto Rico)

Prattwhitney; Santa Isabel (PR); Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Parental leave

Flexible work schedules

Educational assistance

Backup care

Job summary

RTX is seeking an experienced SAP Basis administrator to join our global aerospace and defense operations. The role focuses on administering, monitoring, and upgrading SAP environments (ECC, S/4HANA) while coordinating changes to minimize business disruption and ensure high availability.

The ideal candidate will have a University degree or equivalent, 5+ years of relevant experience, and strong skills in SAP Solution Manager, transport management, and disaster recovery.

Qualifications

• Typically requires a University Degree or equivalent experience and a minimum of 5 years of prior relevant experience or an Advanced Degree in a related field and a minimum of 3 years of experience.
• Experience with administering SAP Basis environments, including system installation, upgrades, patching, and transport management.
• Experience working with SAP system architecture, including database administration fundamentals, application server configuration, and system landscape design.
• Experience troubleshooting and resolving complex, sometimes ambiguous technical issues that require drawing on prior experience and analysis across multiple systems or work areas.
• Experience coaching or reviewing the work of peer technical professionals.
• Experience with enterprise SAP systems, with the ability to identify and implement moderate improvements to processes, configurations, or performance within the SAP environment.

Responsibilities

• Administer, monitor, and maintain SAP Basis environments across production and non-production landscapes.
• Perform SAP system installations, upgrades, patching, and technical migrations with coordinated change windows.
• Manage transport administration across the SAP landscape in a controlled, auditable manner.
• Own system performance tuning and capacity planning to prevent end-user impact.
• Administer SAP client environments including client copies/refresher and landscape configuration.
• Execute and validate backup and disaster recovery procedures to meet business continuity requirements.
• Monitor system health using SAP Solution Manager and respond to alerts within SLAs.
• Collaborate with cross-functional teams to support secure-by-design and DevSecOps within SAP.
• Document procedures, runbooks, and configuration standards for operational consistency.
• Coach and review the work of lower-level Basis professionals.

Skills

SAP Basis administration

System performance tuning

Transport management

Disaster recovery planning

Security concepts

Incident response

Cross-functional collaboration

Mentoring/coaching

Education

University degree or equivalent

Tools

SAP Solution Manager

ServiceNow

Jira

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.

With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Join us and help shape the future of aerospace and defense.

What You Will Do

• Administer, monitor, and maintain SAP Basis environments (ECC, S/4HANA, and associated SAP NetWeaver systems), ensuring consistent system availability and performance across production and non-production landscapes.
• Perform SAP system installations, upgrades, patching, and technical migrations, coordinating change windows to minimize business disruption.
• Manage transport administration across the SAP landscape, ensuring changes move through development, quality, and production environments in a controlled and auditable manner.
• Own system performance tuning and capacity planning, proactively identifying and resolving bottlenecks before they impact end users.
• Administer SAP client environments, including client copies, client refreshes, and system landscape configuration.
• Execute and validate backup and disaster recovery procedures, ensuring RTX's SAP environment meets business continuity and resiliency requirements.
• Monitor system health using SAP Solution Manager and related tooling, responding to alerts and resolving incidents within established SLAs.
• Partner with cross-functional teams, application security, enterprise integration, and platform services, to support secure-by-design principles and DevSecOps practices within the SAP environment.
• Document technical procedures, runbooks, and configuration standards to support operational consistency and knowledge continuity across the team.
• Coach and review the work of lower-level Basis professionals, providing technical guidance on complex system issues.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and a minimum of 5 years of prior relevant experience or an Advanced Degree in a related field and a minimum of 3 years of experience.
• Experience with administering SAP Basis environments, including system installation, upgrades, patching, and transport management.
• Experience working with SAP system architecture, including database administration fundamentals, application server configuration, and system landscape design.
• Experience troubleshooting and resolving complex, sometimes ambiguous technical issues that require drawing on prior experience and analysis across multiple systems or work areas.
• Experience coaching or reviewing the work of peer technical professionals.
• Experience with enterprise SAP systems, with the ability to identify and implement moderate improvements to processes, configurations, or performance within the SAP environment.

Qualifications We Prefer

• We Prefer Demonstrated ability to work autonomously with limited oversight, exercising sound technical judgment on system changes and issue resolution.
• Experience with SAP S/4HANA Basis administration and migration projects.
• Familiarity with SAP Solution Manager, database administration (HANA, Oracle, or equivalent), and system monitoring tools.
• Experience working within a near-shore, offshore, or multi-site global delivery model, collaborating across on-shore and near-shore teams.
• Working knowledge of SAP security and authorization concepts, including coordination with GRC or identity governance teams.
• Experience supporting SAP systems within a large, complex, regulated enterprise environment.
• Familiarity with ITSM tools (ServiceNow, Jira) and change/incident management processes.
• Exposure to automation, scripting, or Infrastructure as Code practices applied to SAP system administration.
• Strong written and verbal communication skills, with the ability to influence peers and cross-functional stakeholders on Basis-related policies, practices, and procedures.

What We Offer

• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico. Please consider the following role type definition as you apply for this role: Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.