Manager, Business Systems Expert (BSE) for Inventory, Warehouse Management and Logistics

RTX; United States; Remote; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Flexible work schedules

Educational assistance

Job summary

RTX, the world’s largest aerospace and defense company, seeks a Manager, Business Systems Expert (BSE) with SAP IM/WM/LMS expertise to optimize enterprise SAP solutions across the supply chain. You will implement, configure, and tune SAP modules to improve operational efficiency.

Remote role in the United States. You will translate business needs into SAP requirements, collaborate with Product Owners, coordinate with 3PLs, and design SAP ECC/S/4HANA functionality for future transitions, while

Qualifications

• Bachelor’s degree required with 8+ years SAP experience in IM/WM.
• Experience with SAP ECC and S/4HANA integrations.
• Experience with 3PL and warehouse operations.
• Proficient in agile delivery methodologies.

Responsibilities

• Translate business needs into clear SAP functional requirements.
• Collaborate with Product Owners and end-users to prioritize backlogs.
• Configure SAP IM/WM modules and customize solutions.
• Support ECC and S/4HANA transitions and ROM estimates.
• Develop functional documentation and training materials.
• Conduct functional testing and support QA efforts.

Skills

SAP IM

SAP WM

3PL coordination

Agile delivery

Requirement gathering

Functional design

Documentation

Education

Bachelor’s degree

Tools

JIRA

Confluence

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

The following position is to join our RTX Enterprise Services team: The RTX Enterprise Services Applications Digital Technology Organization is seeking a Manager, Business Systems Expert (BSE) with expertise in SAP Inventory Management (IM), Logistics and Warehouse Management (WM). In this role, you will support the Deliver team by implementing, configuring, and optimizing SAP solutions to enhance operational efficiency across the enterprise.

What You Will Do

• Translate business needs into clear functional and technical SAP requirements.
• Collaborate with Product Owners and end-users to prioritize backlogs and drive continuous improvement.
• Provide functional guidance across Inventory, Logistics, Warehousing, and Shipping processes.
• Partner with 3rd party logistics (3PL) providers to implement warehouse solutions that enhance operational performance.
• Configure SAP IM/WM modules and customize solutions for enterprise-specific needs.
• Support cross-module integrations within SAP ECC and S/4HANA, including dependencies with WM and EWM.
• Design and implement new or enhanced ECC functionality to support future S/4HANA transitions.
• Analyze workflows, optimize processes, and enhance user experience.
• Collaborate with technical teams and subject matter experts to create ROM estimates and solution designs.
• Develop high-quality functional documentation and training materials.
• Conduct functional testing and support quality assurance efforts.
• Manage transports in coordination with change and configuration management processes.
• Provide ongoing functional support and troubleshoot issues as needed.

Qualifications: You Must Have

• Typically requires a Bachelor’s degree and minimum of 8 years of experience or an Advanced degree and minimum of 5 years of experience.
• 8–10 years of SAP ECC experience with a focus on Inventory Management (IM), Warehouse Management (WM), Shipping (TMS), and Logistics and proficiency with JIRA, Confluence, and other agile delivery tools.
• 5+ years of experience in Agile, Scrum, or SAFe delivery environments and experience working with 3rd party logistics (3PL) partners.
• Experience supporting or integrating conveyor-based warehouse operations with hands‑on experience with SAP IMG configuration.
• Experience with the SAP Fiori UX framework and application suite with practical experience in warehouse operations, including receiving, inspection, pick/pack/pass, serial and batch management.

Qualifications: We Prefer

• Working knowledge of the WaveTrak warehouse control system.
• Experience with SAP S/4HANA and its integration with other modules.
• Familiarity with Quality Inspection, Handling Units, and Transportation/Shipping processes.
• Experience designing and leading IM/WM workshops and engaging stakeholders.
• Knowledge of functional testing processes and creating training materials.

What We Offer

Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Location: This position is remote.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.