Manager, Business Systems Expert (BSE) for Inventory, Warehouse Management and Logistics

Pratt & Whitney; United States; Remote; USD 108,000 - 205,000; Full time

Job summary

RTX Enterprise Services is seeking a Manager, Business Systems Expert with SAP IM/WM expertise to enhance SAP solutions across the enterprise. You will work with business users, product owners, and 3PL partners to design and optimize processes within ECC/S/4HANA and deliver measurable improvements.

The role requires strong functional leadership, experience with IM/WM, TMS, and logistics, and a track record in agile delivery.

Qualifications

• Typically requires a Bachelor’s degree and 8+ years of experience.
• 8–10 years of SAP ECC experience with IM/WM/Shipping and SAP Fiori.
• 5+ years in Agile, Scrum, or SAFe delivery environments.
• Experience with 3PL partners.
• Experience with SAP IMG configuration.

Responsibilities

• Translate business needs into SAP functional and technical requirements.
• Collaborate with Product Owners to prioritize backlogs and drive continuous improvement.
• Provide functional guidance across Inventory, Logistics, Warehousing, and Shipping processes.
• Partner with 3PL providers to implement warehouse solutions that enhance operational performance.
• Configure SAP IM/WM modules and customize ECC/S/4HANA solutions.
• Support cross-module integrations within SAP ECC and S/4HANA, including dependencies with WM and EWM.
• Design and implement new or enhanced ECC functionality to support future S/4HANA transitions.
• Analyze workflows, optimize processes, and enhance user experience.
• Collaborate with technical teams and SMEs to create ROM estimates and solution designs.
• Develop high-quality functional documentation and training materials.
• Conduct functional testing and support QA efforts.
• Manage transports in coordination with change and configuration management processes.
• Provide ongoing functional support and troubleshoot issues as needed.

Skills

SAP ECC

Inventory Management

Warehouse Management

Logistics

JIRA/Confluence

3PL coordination

S/4HANA

Fiori UX

Education

Bachelor’s degree

Advanced degree

Tools

JIRA

Confluence

SAP IMG configuration

Job description

Date Posted: 2026-10-28

Country: United States of America

Location: US-CT-REMOTE

Position Role Type: Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team:

The RTX Enterprise Services Applications Digital Technology Organization is seeking a Manager, Business Systems Expert (BSE) with expertise in SAP Inventory Management (IM), Logistics, and Warehouse Management (WM). In this role, you will support the Deliver team by implementing, configuring, and optimizing SAP solutions to enhance operational efficiency across the enterprise. You will collaborate with business users, technical teams, and 3rd party logistics (3PL) providers to drive innovation and improve processes.

What You Will Do

• Translate business needs into clear functional and technical SAP requirements.
• Collaborate with Product Owners and end-users to prioritize backlogs and drive continuous improvement.
• Provide functional guidance across Inventory, Logistics, Warehousing, and Shipping processes.
• Partner with 3rd party logistics (3PL) providers to implement warehouse solutions that enhance operational performance.
• Configure SAP IM/WM modules and customize solutions for enterprise-specific needs.
• Support cross-module integrations within SAP ECC and S/4HANA, including dependencies with WM and EWM.
• Design and implement new or enhanced ECC functionality to support future S/4HANA transitions.
• Analyze workflows, optimize processes, and enhance user experience.
• Collaborate with technical teams and subject matter experts to create ROM estimates and solution designs.
• Develop high-quality functional documentation and training materials.
• Conduct functional testing and support quality assurance efforts.
• Manage transports in coordination with change and configuration management processes.
• Provide ongoing functional support and troubleshoot issues as needed.

Qualifications You Must Have

• Typically requires a Bachelor’s degree and minimum of 8 years of experience or an Advanced degree and minimum of 5 years of experience.
• 8–10 years of SAP ECC experience with a focus on Inventory Management (IM), Warehouse Management (WM), Shipping (TMS), and Logistics and proficiency with JIRA, Confluence, and other agile delivery tools.
• 5+ years of experience in Agile, Scrum, or SAFe delivery environments and experience working with 3rd party logistics (3PL) partners.
• Experience supporting or integrating conveyor-based warehouse operations with hands‑on experience with SAP IMG configuration.
• Experience with the SAP Fiori UX framework and application suite with practical experience in warehouse operations, including receiving, inspection, pick/pack/pass, serial and batch management.

Qualifications We Prefer

• Working knowledge of the WaveTrak warehouse control system.
• Experience with SAP S/4HANA and its integration with other modules.
• Familiarity with Quality Inspection, Handling Units, and Transportation/Shipping processes.
• Experience designing and leading IM/WM workshops and engaging stakeholders.
• Knowledge of functional testing processes and creating training materials.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

The salary range for this role is 107,500 USD - 204,500 USD.

The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

Equal Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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