Manager Business Program - Methodology & Audit (Remote)

First Citizens; North Carolina; Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Assurance Manager to oversee and enhance their Project Management Lifecycle (PMLC) processes. This remote role will focus on ensuring compliance with methodology and standards while managing a team of specialists. The ideal candidate will bring extensive experience in project management, a strong background in quality assurance, and the ability to lead audits and assessments. Join a forward-thinking company that values innovation and excellence in project execution, offering a comprehensive benefits program to support your career and personal life.

Qualifications

• 8 years of experience in Project or Program management.
• Experience in project management within an audit function.

Responsibilities

• Develop and maintain quality control metrics and reporting.
• Conduct audits and assessments of processes and methodology.
• Manage the Project Audit Specialist.

Skills

Project Management

Quality Assurance

Data Analysis

Team Leadership

Communication Skills

Education

Bachelor's Degree

High School Diploma or GED

Tools

Clarity Project and Portfolio Management Tool

Job description

Overview

This is a remote role that may only be hired in the following location(s): North Carolina

This position will be responsible for overseeing and enhancing the Project Management Lifecycle (PMLC) Quality Assurance function which assesses compliance to the methodology, standards, and procedures. This role also helps ensure our methodology meets industry standards and aligns to our organizational goals. Additionally, this role will manage the Project Audit specialist who are responsible for the EPO audit of project artifacts.

Responsibilities

• Responsible for developing, maintaining, and continuously improving FCB's quality control metrics and reporting.
• Create methodology quality assurance best practices.
• Conduct regular audits and assessments of processes and methodology and maintain version control of changes.
• Work with EPO Leaders to develop, implement, and maintain standards, best practices and procedures pertaining to the project methodology. This includes the creation of templates, checklists, and other documents to support quality assurance efforts.
• Ensure that project teams adhere to the project management methodology, process, and procedures.
• Manage Project Audit Specialist
• Maintain version control of all PMLC artifacts.
• Ensure that all PMLC documentation is maintained in accordance with quality control standards.
• Identify opportunities for process improvements and suggest strategies to enhance the efficiency and effectiveness of project execution.
• Analyze data and prepare reports on quality metrics.
• Stay updated on industry trends and regulatory requirements.
• Support Director of Methodology and Compliance with ad-hoc requests
• Support Internal and External Audit requests.
• Act as a point of escalation for methodology or quality related issues and work with project teams to resolve problems in a timely manner.

Qualifications

Bachelor's Degree and 8 years of experience in Project management or Program management OR High School Diploma or GED and 12 years of experience in Project management or Program management

Additional Requirements:

• Experience in project management within an audit function assessing compliance to the methodology, standards, and procedures
• Team leadership experience
• Experience using Clarity Project and Portfolio Management Tool (PPMT)
• Experience developing processes, procedures, and best practices pertaining to quality assurance efforts
• Experience working with risk partners and external auditors to ensure meets regulatory and audit compliance requirements
• Ability to analyze data, translate data, and communicate trends in accordance with quality control standards
• Collaborative, strong organization and communication skills

Preferred:

• Experience working at a large financial institution

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

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