Manager, Business Intelligence, Central Flow

Amazon; New York (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

A leading company is seeking a Manager for their Business Intelligence team in New York. This role involves leading a skilled team to enhance operational insights through advanced data analysis and visualization, ultimately contributing to a world-class customer experience. The ideal candidate is experienced in BI tools and methodologies, with a strong focus on team development and cross-functional collaboration.

Qualifications

• 5+ years of business intelligence and analytics experience.
• 5+ years managing a BI or analytics team.
• Experience with SQL, ETL, and data visualization tools.

Responsibilities

• Inspire and manage a talented Business Intelligence Engineering team.
• Define and manage a vision for customer experience and business results.
• Drive the Business Intelligence roadmap and prioritize insights requests.

Skills

Business Intelligence

Analytics

SQL

ETL

Data Visualization

Statistical Software (R, Python, etc.)

Education

Bachelor's degree in Mathematics, Statistics, Economics, Engineering, or related field

Tools

Tableau

Quicksight

Job description

Job ID: 2957081 | Amazon.com Services LLC

The Central Flow (CF) Team is seeking a Manager to continue scaling an operations-focused Business Intelligence team supporting centralized operations teams within CF. Central Flow is comprised of several verticals supporting NACF Fulfillment, including OB Sortable, Non-Sortable, IXD, Dock, Floor Health, and more. The BI Team within CF will work to shape network execution through the development and application of innovative labor & flow planning mechanisms and techniques. Our goal is to improve and enhance the Amazon Fulfillment network to ultimately drive the best customer experience in a reliable and cost-efficient manner that is truly world-class.

In this role, you will lead a team of Business Intelligence engineers and analysts in leveraging various analytic and visualization techniques to support data-driven storytelling, and look around corners to continuously raise the bar on our business insights capabilities. You will collaborate - and build strong relationships - with teams across CF to meet the current and future needs of the business through automation, standardization, and reporting. You will continually coach, develop, and mentor your team to achieve strong levels of performance and their personal development goals.

Key job responsibilities
Inspire and manage a talented Business Intelligence Engineering team to achieve its goals and development potential

Define and manage a long-term vision and portfolio of initiatives to improve the customer experience and business results through creating world-class metrics, analysis, visualizations, and data-driven storytelling.

Drive a Business Intelligence roadmap; prioritize business insight requests to balance the tactical and strategic information needs of the business

Collaborate and partner with internal and external stakeholders to understand, anticipate, and respond to current and future information needs

Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value

BASIC QUALIFICATIONS

- 5+ years of business intelligence and analytics experience
- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience
- Experience with SQL
- Experience with ETL
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software
- Bachelor's degree in Mathematics, Statistics, Economics, Engineering, or a related business/analytical disciplines

PREFERRED QUALIFICATIONS

- 4+ years of working with very large data warehousing environment experience
- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience
- 7+ years of business intelligence and analytics experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.