Manager, Business Intelligence

Jobtailor

California (MO)

On-site

USD 140,000 - 190,000

Full time

5 days ago

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Job summary

Jobtailor in the United States seeks a Senior BI Lead to design and develop interactive Power BI dashboards, drive analysis for Customer Success leadership, and mentor a team across time zones.

You will partner with data engineering to automate pipelines, integrate CRM and finance data, and elevate self-service analytics with AI-driven insights.

Qualifications

8+ years of experience in business intelligence and data visualization, preferably in a SaaS
Strong business acumen with an understanding of SaaS business models and customer success metrics
Deep expertise in Power BI
Extensive experience with Excel, including PivotTables, Power Query, DAX, Macros, and VBA
Proficiency in SQL for querying and analyzing large datasets
Familiarity with Salesforce data model and cloud-based data platforms (Snowflake, BigQuery, Redshift)
Experience with project management tools (e.g., Jira) and version control tools (e.g., Git)
Proven track record of driving analytics and BI initiatives end to end, from requirements through delivery
Proven ability to work closely with business stakeholders to understand, scope, and translate requirements into actionable BI solutions
Demonstrated ability to triage and drive progress across multiple initiatives in parallel
Comfort with ambiguity and ability to iterate quickly and enhance designs over time
Experience presenting findings and recommendations to VP+ audiences
Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future

Responsibilities

Lead the design and development of advanced BI dashboards and drive analysis for Customer Success leadership
Design, develop, and maintain interactive Power BI dashboards and reports
Create repeatable templates and design patterns for dashboards, dimensions, and data views
Develop visualization tools combining financial, sales, customer activity, and operational metrics
Create documentation and facilitate training for end-users
Extract, transform, and analyze large datasets using Power Query, PowerPivot, DAX, Macros, VBA, and SQL
Partner with Data Engineering to automate data pipelines
Source, clean, and integrate data from CRM, Finance, Customer Success platforms, and data warehouses
Ensure data consistency and integrity across reporting systems and dashboards
Evaluate Power BI capabilities and improve dashboard performance, design, and analysis
Leverage Snowflake and adjacent BI and analytics platforms
Explore and apply AI/LLM technologies to surface BI analysis and visualizations
Enhance self-service capabilities using AI
Lead, mentor, and develop a team of BI analysts across time zones
Architect and review team-developed dashboard and analytical solutions
Manage and triage multiple analytics requests and initiatives
Foster continuous improvement, best practices, and innovation
Partner with Customer Success, Sales, Finance, and Operations teams
Present findings and recommendations to VP+ leadership
Support ad-hoc analysis and deep dives into customer performance, risk factors, and upsell opportunities

Skills

Power BI Expertise

SQL Proficiency

Data Visualization Development

Leadership

Collaboration

Communication

Problem-Solving

Adaptability

Tools

Jira

Git

Snowflake

BigQuery

Redshift

Salesforce

Job description

Lead the design and development of advanced BI dashboards and drive analysis for Customer Success leadership
Design, develop, and maintain interactive Power BI dashboards and reports
Create repeatable templates and design patterns for dashboards, dimensions, and data views
Develop visualization tools combining financial, sales, customer activity, and operational metrics
Create documentation and facilitate training for end-users
Extract, transform, and analyze large datasets using Power Query, PowerPivot, DAX, Macros, VBA, and SQL
Partner with Data Engineering to automate data pipelines
Source, clean, and integrate data from CRM, Finance, Customer Success platforms, and data warehouses
Ensure data consistency and integrity across reporting systems and dashboards
Evaluate Power BI capabilities and improve dashboard performance, design, and analysis
Leverage Snowflake and adjacent BI and analytics platforms
Explore and apply AI/LLM technologies to surface BI analysis and visualizations
Enhance self-service capabilities using AI
Lead, mentor, and develop a team of BI analysts across time zones
Architect and review team-developed dashboard and analytical solutions
Manage and triage multiple analytics requests and initiatives
Foster continuous improvement, best practices, and innovation
Partner with Customer Success, Sales, Finance, and Operations teams
Present findings and recommendations to VP+ leadership
Support ad-hoc analysis and deep dives into customer performance, risk factors, and upsell opportunities

Requirements

8+ years of experience in business intelligence and data visualization, preferably in a SaaS
Strong business acumen with an understanding of SaaS business models and customer success metrics
Deep expertise in Power BI
Extensive experience with Excel, including PivotTables, Power Query, DAX, Macros, and VBA
Proficiency in SQL for querying and analyzing large datasets
Familiarity with Salesforce data model and cloud-based data platforms (Snowflake, BigQuery, Redshift)
Experience with project management tools (e.g., Jira) and version control tools (e.g., Git)
Proven track record of driving analytics and BI initiatives end to end, from requirements through delivery
Proven ability to work closely with business stakeholders to understand, scope, and translate requirements into actionable BI solutions
Demonstrated ability to triage and drive progress across multiple initiatives in parallel
Comfort with ambiguity and ability to iterate quickly and enhance designs over time
Experience presenting findings and recommendations to VP+ audiences
Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future

Core Competencies

Demonstrates extensive expertise in Power BI and data visualization, with a strong focus on developing interactive dashboards and reports. Proven ability to lead BI initiatives, mentor teams, and collaborate with cross-functional stakeholders to drive data-driven decision-making.

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