Manager Business Banking

First Citizens; Sacramento (CA); On-site; USD 184,000 - 250,000; Full time

Job summary

First Citizens Bank in Sacramento, CA seeks an accomplished Manager of Business Banking to lead a team of bankers and drive growth of commercial relationships. You will guide sales strategy, client engagement, and cross-functional collaboration to deliver value to customers and the bank.

The position emphasizes performance management, asset growth, and adherence to regulatory requirements while advancing community banking goals and CRA opportunities.

Qualifications

• Bachelor’s degree with 8+ years in commercial lending or related field.
• Alternative: high school diploma with 12+ years in commercial lending.
• Experience in financial services management is preferred.

Responsibilities

• Lead a team of bankers to develop and expand banking relationships.
• Drive sales and achieve revenue targets through community engagement.
• Maintain service standards and optimize operational efficiency.
• Ensure regulatory compliance and risk management across activities.

Skills

Sales process

Sales forecasting

Financial analysis

Credit underwriting

Business development

Networking

Education

Bachelor’s degree + 8 yrs experience or HS diploma + 12 yrs experience

Job description

Overview

At First Citizens Bank, we're committed to helping our clients achieve their ambitions, and we bring that same commitment to our associates. For more than 125 years, our relationship-based culture has created opportunities to build lasting connections, grow professionally and make a meaningful impact for our clients, communities and one another

As a Manager of Business Banking at First Citizens you will carry on our tradition of developing and expanding business and commercial relationships in the greater Sacramento market. This is a leadership role that will manage a team of Business and/or Commercial Bankers driving accountability to acquire, expand and retain banking relationships.

Responsibilities & Qualifications

Duties & Responsibilities:

• Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team
• Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
• Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Position Specific Skills:

• Application of a structured sales process
• Sales planning and forecasting
• Financial analysis
• Credit underwriting
• Business development
• Networking and building centers of influence

Qualifications:

• Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Commercial or business lending, credit or business development, or financial services management

Additional Information

If hired in California, the base pay for this position is generally between $184,000 and $250,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.