Manager Bulldog Print + Design

The University of Georgia; Athens (GA); On-site; USD 62,000 - 70,000; Full time

Job summary

The University of Georgia in Athens invites applications for Univ Printing Services Manager, leading Bulldog Print + Design. You will oversee print production, customer service, staffing, and vendor management, ensuring high-quality output and adherence to university policies.

The role requires a related bachelor's degree with 10 years' professional experience including 3 years supervisory, plus five years in management within print production.

Qualifications

• Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
• Five years of progressively responsible management experience in a commercial or institutional print production environment
• Experience supervising multiple functional areas within a print production operation, including digital printing, wide-format printing, bindery, and customer service

Responsibilities

• Direct and oversee all daily operations of Bulldog Print + Design, including print production, customer service, scheduling, workflow coordination, and finishing operations.
• Establish operational priorities, production standards, and service expectations to ensure efficient and timely completion of projects.
• Develop and implement departmental goals, policies, procedures, and process improvements to support operational efficiency and customer satisfaction.
• Evaluate workflow, staffing, equipment utilization, and production capacity to optimize department performance.
• Ensure compliance with University policies, procurement standards, copyright regulations, and environmental/safety requirements.
• Serve as the primary decision-maker for operational issues, escalated customer concerns, and production-related problem resolution.
• Assess operational trends, print demand, and emerging technologies to support long-term planning and service enhancements.
• Recommend equipment upgrades, workflow improvements, and operational restructuring initiatives.
• Analyze production metrics and operational data to identify opportunities for increased efficiency and cost savings.

Skills

Management experience

Print production

Budget management

Vendor management

Process improvement

Higher education experience

Education

Bachelor's degree in related field or equivalent +10 years exp incl 3 years supervisory

Job description

Posting Number:

S15528P

Working Title:

Manager Bulldog Print + Design

Department:

FD-Bulldog Print & Design

About the University of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department:

Bulldog Print + Design is the University of Georgia’s full-service print and graphic communications center, providing high-quality printing, graphic design, wide-format printing, bindery, and finishing services to campus departments. As an Administrative Services enterprise within the Finance Division, the department supports the University’s academic, research, and administrative missions through innovative, customer-focused print solutions and efficient production operations.

College/Unit/Department website:

https://busfin.uga.edu/finance-division/bulldog-print-design/

Posting Type:

External

Retirement Plan:

TRS or ORP

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday through Friday, 7:30 am to 4:30 pm. Occasional evening and weekend work may be required to meet production deadlines, support campus events, or address operational needs.

Advertised Salary:

$62,000 -$70,000; commensurate with experience

Posting Date:

07/29/2026

Open until filled:

No

Closing Date:

08/14/2026

Proposed Starting Date:

09/01/2026

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement:

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title:

Univ Printing Services Manager

FLSA:

Exempt

FTE:

1.00

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience

Preferred Qualifications:

• Five years of progressively responsible management experience in a commercial or institutional print production environment.
• Experience supervising multiple functional areas within a print production operation, including digital printing, wide-format printing, bindery, and customer service.
• Experience managing budgets, revenue-generating operations, vendor contracts, and operational equipment.
• Experience implementing process improvements, production workflow optimization, and new print technologies.
• Experience working in a higher education or other large, complex organization

Position Summary:

Provides strategic leadership and operational management for Bulldog Print + Design, overseeing all print production, customer service, business operations, staffing, and vendor management functions. Directs daily operations for digital print, wide-format, finishing, and related services to ensure high-quality production, efficient workflow, customer satisfaction, and compliance with University policies and procedures. Develops operational goals, manages departmental resources, and leads continuous improvement initiatives to support campus printing and design needs. Supervises professional and production staff and serves as the primary liaison between Bulldog Print + Design, University departments, external vendors, and administration.

Knowledge, Skills, Abilities and/or Competencies:

• Manage and oversee a team of digital print technicians, bindery staff, and a graphic artist, providing clear communications to engage positive outcomes and the highest level of customer service.
• Review processes and procedures to identify opportunities to reduce processing time.
• Meet the needs and demands of the campus while understanding the capabilities of the department’s production processes.
• Excellent oral and written communication skills that include the ability to demonstrate good working relationships with employees and customers.
• Schedule print projects through delegated efforts and establish operational standards.
• Progressive roles in leadership.

Physical Demands:

• Lift, carry, push or pull weights up to 50 pounds.
• Operating a forklift.
• Use of hands for simple grasping and fine manipulations.
• Bending, squatting, climbing, and reaching.
• Driving as needed to perform job duties.

Is driving a responsibility of this position?:

Yes

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

Yes

Does this position require a P-Card? :

Yes

Is having a P-Card an essential function of this position? :

Yes

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities:

Leadership & Operational Management

• Direct and oversee all daily operations of Bulldog Print + Design, including print production, customer service, scheduling, workflow coordination, and finishing operations.
• Establish operational priorities, production standards, and service expectations to ensure efficient and timely completion of projects.
• Develop and implement departmental goals, policies, procedures, and process improvements to support operational efficiency and customer satisfaction.
• Evaluate workflow, staffing, equipment utilization, and production capacity to optimize department performance.
• Ensure compliance with University policies, procurement standards, copyright regulations, and environmental/safety requirements.
• Serve as the primary decision-maker for operational issues, escalated customer concerns, and production-related problem resolution.
• Assess operational trends, print demand, and emerging technologies to support long-term planning and service enhancements.
• Recommend equipment upgrades, workflow improvements, and operational restructuring initiatives.
• Analyze production metrics and operational data to identify opportunities for increased efficiency and cost savings.
• Support departmental modernization efforts and implementation of new print technologies or software systems.

Percentage of time:

30

Duties/Responsibilities:

Staff Supervision & Personnel Management

• Supervise professional staff, print production personnel, customer service employees, and student workers.
• Assign and monitor work, establish performance expectations, and conduct performance evaluations.
• Recruit, hire, train, and develop staff to maintain effective operations and high-quality customer service.
• Provide leadership, coaching, and professional development opportunities to employees.
• Manage staff scheduling and workload distribution to maintain production coverage and operational continuity.
• Foster a collaborative and customer-focused work environment.

Percentage of time:

20

Duties/Responsibilities:

Financial & Business Operations Management

• Develop and manage departmental funds, revenue tracking, and operational expenditures.
• Monitor departmental financial performance, including sales, cost recovery, and operational efficiency.
• Serve as a University of Georgia PCard holder, responsible for using the PCard to process authorized departmental purchases in compliance with University policies and procedures.
• Approve procurement of equipment, supplies, paper, toner, and outsourced production services in accordance with University purchasing guidelines.
• Review and approve pricing structures, service offerings, and cost estimates for print and production services.
• Monitor accounts receivable activity and coordinate collection efforts related to outstanding customer balances.
• Prepare operational and financial reports for leadership and administration.

Percentage of time:

15

Duties/Responsibilities:

Print Production & Workflow Oversight

• Oversee print production scheduling and workflow management to ensure jobs are completed accurately, efficiently, and on schedule.
• Monitor production capacity, equipment utilization, and staffing needs to maintain service levels.
• Ensure proper coordination of digital printing, wide-format printing, bindery, and finishing operations.
• Review complex or high-priority jobs to ensure production specifications, quality standards, and deadlines are achieved.
• Evaluate equipment performance and coordinate maintenance, repair, and replacement planning.

Percentage of time:

15

Duties/Responsibilities:

Vendor & Contract Management

• Establish and maintain relationships with third-party print vendors, equipment providers, and service suppliers.
• Oversee outsourced production services when projects exceed in-house capabilities or require specialized services.
• Evaluate vendor performance related to pricing, quality, turnaround time, and reliability.
• Coordinate service agreements, equipment leases, and vendor contracts in collaboration with University procurement offices.
• Maintain approved vendor lists and ensure compliance with procurement requirements.

Percentage of time:

10

Duties/Responsibilities:

Customer Relations & Campus Collaboration

• Serve as the primary contact for campus departments regarding print production services, project consultation, and issue resolution.
• Collaborate with University departments, designers, and administrative units to support institutional printing and branding initiatives.
• Provide guidance on print specifications, production methods, finishing options, and project planning.
• Address escalated customer concern and implement service improvements to enhance customer satisfaction.
• Support and promote the campus digital storefront and ordering systems.
• Participate in departmental, divisional, and University committees or initiatives.
• Assist with emergency operational coverage as needed.
• Support special projects, campus events, or institutional initiatives requiring print and production services.
• Perform other related duties as assigned.

Percentage of time:

10

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Kathy McCarty

Recruitment Contact Email:

[e-mail]