Office Manager I

The University of Georgia; Athens (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

The University of Georgia seeks an Office Manager I for the IBRS program. Based at the Gwinnett Campus, this full-time role oversees conferences, student lifecycle administration, and operational budgeting, providing strategic support to program leadership.

Responsibilities include managing online courses, financial systems, and data reporting. Strong analytical and communication skills are essential for coordinating cross-functional teams.

Qualifications

• Bachelor’s degree or equivalent required.
• Excellent budgeting, financial tracking, and reporting abilities.
• Experience with enterprise systems and data analysis.

Responsibilities

• Direct planning and execution of conferences and revenue programs.
• Oversee student lifecycle administration and success initiatives.
• Manage online courses, scheduling, and program delivery.
• Lead office operations including budgeting and financial oversight.
• Develop monthly financial reports and provide data-driven insights.
• Oversee systems and provide staff training and guidance.

Skills

Analytical skills

Budgeting

Financial reporting

Data analysis

Stakeholder management

Training staff

Education

Bachelor’s degree in a related field or equivalent

Tools

Athena

Banner

eLC

GradStatus

QuestionPro

Workday

Job description

Posting Number:

S15508P

Working Title:

Office Manager I

Department:

Pharmacy-IBRS

About the University of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department:

The College of Pharmacy at the University of Georgia (UGA) is a distinguished institution known for its excellence in pharmacy education, research, and community service (https://rx.uga.edu/). We are at the forefront of pharmaceutical research, with faculty and students engaged in groundbreaking studies that contribute to advancements in healthcare and medicine. Research areas include drug discovery, pharmacology, and clinical pharmacy. The college is highly ranked, placing 16th out of 140 pharmacy programs nationwide according to US News & World Report, underscoring our reputation for excellence. These elements make the UGA College of Pharmacy a unique and enriching place for students to pursue their pharmacy education and careers.

College/Unit/Department website:

https://rx.uga.edu/

Posting Type:

External

Retirement Plan:

TRS or ORP

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

• Typical work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Some evening and weekend work is needed to support conferences, webinars, student events, and other program activities.
• Occasional travel within Georgia and throughout the United States may be needed to support program operations and professional meetings.
• This position is based at the UGA Gwinnett Campus.

Advertised Salary:

$50,000+ annually, commensurate with experience

Posting Date:

07/24/2026

Open until filled:

Yes

Proposed Starting Date:

09/15/2026

Location of Vacancy:

Gwinnett County

EEO Policy Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement:

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title:

Business Services Pro I

FLSA:

Exempt

FTE:

1.00

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent

Preferred Qualifications:

• Master’s degree in Higher Education Administration, Business Administration, Public Administration, or a related field.
• Three or more years of progressively responsible work in program administration, business operations, higher education administration, financial management, or equivalent.
• Three or more years supporting graduate, professional, continuing education, workforce development programs, or equivalent.
• Two or more years coordinating conferences, webinars, professional development programs, other revenue-generating events, or equivalent.
• Demonstrated proficiency with enterprise systems such as Athena, Banner, eLC, GradStatus, QuestionPro, Workday, or similar platforms.
• Demonstrated ability to develop budgets, reconcile financial transactions, and prepare financial reports.
• Demonstrated ability to analyze data and prepare reports that support operational and strategic decision-making.
• Demonstrated ability to manage multiple projects, priorities, and deadlines while working effectively with faculty, students, staff, and external stakeholders.
• Demonstrated ability to provide training, guidance, or functional leadership to student workers or administrative personnel.

Position Summary:

Serves as the Office Manager for the International Biomedical Regulatory Sciences (IBRS) program, providing high-level oversight of program operations, student management, conference/webinar management, financial management support, and program administration logistics. This role is responsible for planning, directing, and evaluating administrative and operational functions that support program delivery, student success, and revenue-generating activities.
Acts as a strategic partner to program leadership, exercising independent judgment to develop, implement, and improve processes, ensure compliance, and optimize operational performance. Oversee student activities, conference/webinar logistics, support financial and administrative systems while guiding staff and coordinating cross-functional efforts.

Knowledge, Skills, Abilities and/or Competencies:

• Strong analytical, IT, and financial management skills
• Ability to interpret policies and make independent decisions
• Strategic thinking and problem-solving capability
• Ability to manage multiple priorities and initiatives
• Strong communication and stakeholder management skills

Physical Demands:

Work is performed in an office setting with frequent computer use. Occasional light lifting and extended periods of sitting may be required.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

Yes

Does this position require a P-Card? :

Yes

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities:

Conferences & Revenue-Generating Programs

• Direct planning and execution of IBRS conferences and professional programs (e.g., Medical Device, GMP)
• Oversee budgeting, vendor selection, contract coordination, and financial performance of events
• Manage and coordinate all activities and logistics related to the conference, including speaker management, attendee management, exhibitor management, and coordination with the Georgia Center.
• Manage the website, advertisement, and promotion of the conferences and webinars, including getting appropriate clearances to be compliant with policies and procedures
• Work with external co-sponsors, including the FDA, to complete all administrative paperwork for speakers and any clearances as appropriate
• Work closely with speakers on the titles, presentations, biographies, and headshots for the website
• Evaluate program effectiveness and recommend enhancements for growth and sustainability
• Identify risks and implement mitigation strategies to ensure successful outcomes

Percentage of time:

30

Duties/Responsibilities:

Student Lifecycle Administration & Success

• Oversee administrative operations for the full student lifecycle (recruitment through graduation)
• Support initial program inquiries for potential students, including sending information on ap-plying, answering follow-up questions
• Guide admissions processes, enrollment tracking, and student progression monitoring
• Manage registration process via Question Pro and clear students’ registration, advisement holds and POD’s.
• Analyze enrollment, retention, and completion data to inform program improvements
• Provides learning strategy support, course planning, and monitoring of student progress toward the degree.
• Advise students on academic policies, progres-sion requirements, and program options
• Coordinate events to enhance student/faculty interaction and to enhance student experiences
• Assist with student-related issues and provide appropriate information or direct them to the appropriate resource, and follow up to ensure they are resolved
• Ensure students’ profiles and progress are maintained in the student Information database
• Identify trends and recommend process or pol-icy enhancements to improve student out-comes

Percentage of time:

20

Duties/Responsibilities:

Program Delivery & Academic Operations

• Oversee operational execution of online courses and certificate programs
• Support the development of online courses and maintain the courses up to date
• Collaborate with faculty to ensure effective course delivery and compliance with institu-tional standards
• Establish and maintain systems to support aca-demic scheduling, course setup, and delivery
• Develop and update course syllabus in collaboration with faculty, set up courses in eLC.
• Maintain registered students’ listserv
• Support students as course coordinators and resolve issues to enable successful completion of the coursework
• Resolve complex operational and instructional issues independently
• Organize and prepare agenda/minutes for periodic faculty and staff meetings in coordination with management

Percentage of time:

20

Duties/Responsibilities:

Office Management

• Direct and oversee day-to-day business and operational functions of the IBRS program
• Develop and manage the IBRS program budget, including forecasting revenue from conferences/webinars and expenditures across degree programs, certificates, and conferences
• Verify the accuracy and completeness of charges in the monthly financial status report, including phone charges, Carl Vinson charges, and supplies
• Develop and implement operational strategies to improve efficiency, service delivery, and scalability
• Evaluate existing workflows and independently implement process improvements
• Serve as primary liaison to central administrative units (Business Affairs, HR, IT, Graduate School)
• Advise leadership on operational risks, needs, and resource allocation
• Serve as the primary P-Card holder for IBRS, executing purchases in compliance with state and university regulations.

Percentage of time:

20

Duties/Responsibilities:

Data Analysis, Reporting & Decision Support

• Develop and maintain reporting tools to track program performance (enrollment, financials, outcomes)
• Analyze data and present actionable insights to leadership
• Use data to inform operational, financial, and strategic decisions
• Provide monthly strategic financial reports and ad hoc analysis to the Department Head and leadership regarding salary savings, start-up funds, and new initiatives.

Percentage of time:

5

Duties/Responsibilities:

Systems Oversight & Administrative Leadership

• Manage the student information database
• Oversee utilization and optimization of enter-prise systems (Athena, Banner, eLC, Grad-Status)
• Establish best practices and ensure data integ-rity across systems
• Provide functional guidance and training to staff and student workers
• Assist with onboarding and development of administrative personnel
• Contribute to long-term operational planning

Percentage of time:

5

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Grace Gowda

Recruitment Contact Email:

[e-mail]