Manager, Billing Operations

IVX Health, Inc.; Brentwood (TN); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An innovative healthcare company is seeking a Manager of Billing Operations to lead a dynamic team in transforming infusion care. This role involves overseeing insurance collections and A/R follow-up efforts, ensuring timely resolutions for unpaid claims, and driving operational efficiency. The position offers flexibility with hybrid or remote work options, a collaborative environment, and opportunities for professional growth. Join a mission-driven organization that values well-being and empowers employees to make a meaningful impact in patient care.

Benefits

Comprehensive Healthcare

401(k) with Matching

Flexible Spending Accounts

Tuition Reimbursement

Employee Referral Bonus

Generous PTO

Family Support Benefits

Charitable Giving Programs

Qualifications

• 5+ years in insurance A/R and revenue cycle operations.
• 2+ years in supervisory roles in healthcare settings.

Responsibilities

• Lead a team of insurance billing professionals to optimize collections.
• Oversee timely follow-up on unpaid or denied claims.

Skills

Insurance Reimbursement

Denial Resolution

A/R Management

Leadership

Collaboration Skills

Education

Bachelor's Degree in Healthcare Administration

Bachelor's Degree in Business

Tools

GE Centricity

Intergy

Microsoft Office

Job description

Job Details

Job Location: Corporate IVX Health - Brentwood, TN

Position Type: Full Time

Education Level: Bachelor's Degree

Salary Range: Undisclosed

Travel Percentage: No Travel Required

Job Shift: Monday - Friday, regular business hours

Job Category: Revenue Cycle

Description

Hybrid or Fully Remote – Based out of Brentwood, TN

Join a team that’s redefining infusion care and delivering exceptional patient experiences.

IVX Health is seeking a results-driven Manager of Billing Operations to lead our insurance collections and A/R follow-up efforts across all markets. In this key leadership role, you’ll oversee a high-performing team responsible for resolving unpaid claims, reducing aging A/R, and driving denial resolution. This opportunity can be based remotely or in a hybrid capacity from our Brentwood, TN corporate office.

What You’ll Do

• Lead a high-performing team of insurance billing professionals by setting clear expectations, coaching for success, and fostering a culture of accountability and growth.
• Oversee insurance A/R operations to ensure timely follow-up on unpaid or denied claims and optimize collection efforts across markets.
• Partner cross-functionally with internal teams (e.g., Prior Authorization, Credentialing) to resolve payer issues and streamline workflows.
• Identify opportunities for process improvement that reduce A/R days, increase reimbursement, and support operational efficiency.
• Maintain compliance with payer guidelines, HIPAA, and internal policies, while ensuring clean, accurate documentation.

What We’re Looking For

• Strong understanding of insurance reimbursement, denial resolution, and A/R management
• Proven leadership experience, with a track record of managing remote or hybrid teams
• Ability to assess trends, improve performance, and drive outcomes
• Exceptional collaboration and communication skills across all levels of the organization
• Familiarity with billing and EHR systems (e.g., GE Centricity, Intergy) and proficiency with Microsoft Office tools

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience)
• 5+ years of experience in insurance A/R and revenue cycle operations
• 2+ years of supervisory or management experience in a healthcare setting

Why Join IVX Health

• Make a Meaningful Impact – Help ensure patients receive timely, accurate billing and insurance support, directly contributing to their access to life-changing care and an exceptional infusion experience.
• Lead a Collaborative, High-Performing Team – Work with a talented group of billing and revenue cycle professionals who are committed to excellence, innovation, and patient-centered outcomes.
• Grow Your Career – Take advantage of leadership development resources, cross-functional collaboration opportunities, and the chance to make a measurable impact in a high-growth, mission-driven organization.
• Support a Work-Life Balance – Enjoy flexible work arrangements, generous PTO, and a culture that values well-being and recognizes the importance of balance and flexibility.
• Innovate in a Rapidly Evolving Space – Be part of a forward-thinking healthcare company that’s redefining outpatient infusion care through data-driven decision-making, efficient workflows, and exceptional service.

Benefits We Offer

• Comprehensive Healthcare – Medical, dental, and vision coverage, including telemedicine.
• 401(k) with Matching – Plan for the future with competitive employer contributions.
• Flexible Spending Accounts – HSA, HRA, and Dependent Care FSAs for financial flexibility.
• Supplemental Coverage – Accident, Critical Illness, and Hospital Indemnity plans.
• Family Support – Fertility benefits, family-building resources, and parental leave.
• Tuition Reimbursement & CEUs – Invest in your career with ongoing education support.
• Charitable Giving & Volunteer PTO – Get rewarded for giving back.
• Employee Referral Bonus – Earn incentives for referring great talent.
• and much more!

Be Part of Something Bigger
If you’re ready to lead a best-in-class billing team and help transform the way infusion care is delivered, apply today!

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.