Manager, Behavioral Health Technicians

Socket.dev; Louisville (TN); On-site; Full time

Job summary

Socket.dev seeks a Behavioral Health Technician Manager to oversee supervision of Behavioral Health Technicians and Recovery Support Specialist staff within residential facilities. You will coordinate training, scheduling, and staff evaluations, while ensuring high-quality patient care and strict confidentiality.

Ideal candidates hold a bachelor’s in behavioral sciences (or CRC/CPRS/LADAC preferred) with at least three years in addiction or mental health settings and one year of supervisory

Qualifications

• Bachelor’s degree in behavioral sciences or C.R.C. certification preferred.
• Three years’ experience in addiction or mental healthcare agency required.
• One year’s supervisory experience required.
• Verbal or written communication skills required.
• Computer skills preferred.

Responsibilities

• Provide supervision and coordinate training for Behavioral Health Technicians and Recovery Support Specialist staff.
• Maintain work schedule to ensure adequate coverage on all shifts.
• Edit time reports and ensure accuracy of reported hours.
• Generate work schedules ensuring all shifts are adequately covered.
• Assist with hiring of support staff with HR involvement.
• Coordinate training for staff and conduct periodic meetings.
• Prepare and conduct evaluations with staff with HR approvals.
• Assist with de-escalation of patients and document all direct care in medical records.
• Coordinate communication between staff and clinical/medical teams.
• Maintain professional demeanor and ensure a safe, cooperative work environment.

Skills

Supervisory experience

Communication skills

Behavioral health knowledge

Computer skills

Education

Bachelor’s degree in behavioral sciences

C.R.C. certification (preferred)

Job description

JOB DESCRIPTION

POSITION TITLE: Behavioral Health Technician Manager

LOCATION: Residential Facilities

DEPARTMENT: Clinical

REPORTS TO: Director of Nursing

SUPERVISES: Behavioral Health Technicians

Entry Level Qualifications:

Bachelor’s degree in behavioral sciences or C.R.C. certification preferred, CPRS, or LADAC. Three years’ experience in addiction or mental healthcare agency required. One year’s experience in a supervisory position required. Verbal or written communication skills required. Computer skills preferred.

1. Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per every 8-hour shift.
2. Must be able to continuously sit for approximately 3hours per 8-hour shift.
3. Must be able to administer CPR and be certified.
4. Maintain records and have good communication skills.
5. Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable).
6. If recovering, two years of continuous verifiable abstinence.

General Responsibilities:

Provide supervision and coordinate training for Behavioral Health Technicians and Recovery Support Specialist staff. Maintain work schedule to ensure adequate coverage on all shifts.

Essential Functions:

1. Responsible for editing time report and ensuring time reported is correct.
2. Responsible for generating work schedules and ensuring all shifts are adequately covered.
3. Responsible for hiring support staff (Behavioral Health Technicians, Recovery Support Specialist) with assistance from Human Resources as appropriate.
4. Coordinate training for Behavioral Health Technicians and Recovery Support Specialist as needed. Conduct periodic meetings with staff as needed.
5. Prepare and conduct evaluations for Behavioral Health Technicians and Recovery Support Specialist. Obtain approvals from Human Resources prior to meeting with the staff.
6. Assist with de-escalation of patients as needed. Document all direct care with patients in medical record. Monitor staff documentation.
7. Coordinate communication between Behavioral Health Technicians and Recovery Support Specialist with clinical staff and medical staff.
8. Supervision of scheduling.
9. Work closely with Lead Behavioral Technician.
10. Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns.
11. Must be able to work in a constant state of alertness to perform the job safely.
12. Must be able to work in a cooperative manner with coworkers, managers, clients, and prospective clients.
13. Must be emotionally and physically capable of working effectively in stressful situations.
14. Regular attendance.
15. Other duties as assigned.

Know and abide by the general provisions of 42 CFR Part 2, “Confidentiality of Alcohol and Drug Abuse Patient Records”; and 45 CFR “Health Insurance Portability and Accountability Act”. This position has unrestricted access to patient health information.

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Employee Signature Date

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Employee Printed Name