Manager, Baggage Handling System and Construction Maintenance Liaison

Port of Portland; Portland (OR); Hybrid; USD 120,000 - 160,000; Full time

Job summary

The Port of Portland is seeking a Manager of Baggage Handling System and Construction Maintenance Liaison in Portland, OR. This role leads BHS maintenance activities, directs a team of 18 skilled craft employees, and acts as the primary liaison between construction projects and maintenance teams to ensure safe, maintainable systems that support airport operations.

The role emphasizes leadership, maintenance management, and collaboration with project teams.

Qualifications

• Bachelor's degree in Business, Operations Management, or Engineering (Civil or Mechanical) or related field with three+ years of technical training in a skilled trade or maintenance function within a large maintenance environment.
• Eight+ years of technical training in a skilled trade or maintenance function with progressive responsibility and experience within a large maintenance environment, including two+ years managing multiple discipline work groups with budget and labor oversight, plus estimating/planning and a computerized maintenance management system.
• Equivalent combination of education and relevant managerial experience may be considered.
• Valid Driver’s License; PDx security badge; Drug screen clearance; FMP preferred within two years.

Responsibilities

• Oversee Baggage Handling System maintenance functions and guide a maintenance team.
• Lead and mentor a crew of 18 craft journey level employees.
• Develop and implement work processes aligned with World Class Maintenance and Aviation Business Plan.
• Supervise and approve work plans/schedules.
• Aim for 99% system uptime.
• Ensure union agreements and SOPs are administered consistently with relations maintained with union officials/stewards.
• Perform HR functions including appraisals, recruitment, coaching, and disciplinary actions.
• Act as primary liaison on capital/tenant projects to ensure maintainability and safety of end products.
• Coordinate construction and maintenance with minimal impact to customer experience.
• Provide technical guidance to Asset Manager and project teams on asset conditions and repair needs.
• Serve as Project Sponsor as required by Management.
• Manage 24/7/365 on-call maintenance emergency response team.
• Develop, monitor and approve expenditures against the annual operating budget.

Skills

Executive communication

Leader ship coordination

Labor relations

Emergency response

Education

Bachelor's degree in Business/Operations/Engineering

3+ years technical training in maintenance

8+ years maintenance experience with budget/labor

Tools

CMMS

Job description

The Port of Portland is hiring a Manager of Baggage Handling System and Construction Maintenance Liaison.

This role manages and directs Facilities Maintenance activities including Services, Assets and Systems critical to Airport day-to-day operations. This position provides leadership for the work groups directly and indirectly managed and provides the management of principal position responsibilities for the Baggage Handling System (BHS). The Manager of Baggage Handling System and Construction Maintenance Liaison will also function as primary liaison between PDX Construction Project and Maintenance Teams.

From the Hiring Manager: “You know that bags get from the terminal to the aircraft and vice versa, but how would you like to be responsible for the system that makes all that happen behind the scenes?”

We offer a flexible hybrid schedule to support both work-life balance and team collaboration. This role CANNOT be performed remotely.

• Oversee Baggage Handling System maintenance functions to address diverse requirements of Operations and Airlines.
• Manage oversight, direction, guidance, and mentoring of BHS maintenance work group of 18 craft journey level employees.
• Develop and implement work processes that meet all aspects of World Class Maintenance and support the Aviation Business Plan.
• Provide supervision and leadership including review and approval of work plan/schedules.
• Maintain the stated goal of 99% system uptime.
• Ensure the Collective Bargaining Agreement and all policies/SOPs are administered consistently and fairly while maintaining working relationships with appropriate Union officials/stewards.
• Perform HR functions required for area of responsibility including annual appraisals, bidding or filling positions, coaching initiating disciplinary action, employment requisitions, etc.
• Act as the primary liaison on capital/tenant projects to ensure end product delivered is maintainable, safe, and works well with existing systems and processes.
• Work closely with project teams to coordinate construction and maintenance activities to ensure minimal impact to customer experience.
• Provide technical expertise/guidance to Asset Manager on asset conditions, repair needs, etc.
• Provide technical expertise to Project Teams, PAC, TSA, and Port Management regarding construction methods, solving operational issues, system performance, and upgrades.
• Service, Asset or System Manager – develop procedures and identify required resources that address service interruptions.
• Perform Project Sponsor duties as assigned by Management.
• Manage and direct maintenance emergency tactical response team members; on-call 24/7/365.
• Develop, monitor and approve expenditures against the annual operating budget and provide information to other stakeholders that are supported by the Baggage Handling System Maintenance work group.

Education and Experience:

• Bachelor's degree in Business, Operations Management, or Engineering (Civil or Mechanical) or related field with Three (3+) years of technical training in a skilled trade or maintenance function(s) with progressively increasing responsibility and experience within a large maintenance environment.
• Eight (8)+ years of technical training in a skilled trade or maintenance function(s) with progressively increasing responsibility and experience within a large maintenance environment with Two (2)+ years managing multiple discipline work groups with responsibility for budget and labor issues along with experience in estimating/planning and a computerized maintenance management system.

*An equivalent combination of education and relevant managerial experience may be considered as meeting the minimum qualifications for this position.*

Licenses and/or Certifications:

• (Required) Valid Driver’s License.
• (Required) Obtain/maintain PDX security badge with both Driver and Escort icons.
• (Required) Drug screen clearance.
• (Preferred) Successfully complete FacilityManagement Profession (FMP) within two years from date of hire.

Demonstrated Skills:

• Senior- Effective communication skills with multiple teams/departments within Aviation regarding maintenance activities, capital projects and associated costs/budget requirements.
• Senior- Coordinates work of subordinate employees with customers and other division personnel.
• Senior- Works collaboratively with maintenance managers/HR in communicating with labor union representatives, maintenance work groups, operations personnel, contractors, vendors, agencies, and customers to persuade, influence and resolve problems and successfully complete work tasks.
• Intermediate- Understand airport security requirements and possess the ability to respond to emergencies 24/7.

Abilities, & Competencies:

• Senior- In-depth understanding of and skill in applying maintenance management and supervisory practices.
• Senior- Thorough knowledge of Electrical theory, HVAC, Boiler and mechanical conveyor system maintenance techniques, repairs, World Class Maintenance definitions and attributes, and best management practices.
• Senior- Comprehensive understanding of labor relations as it relates to day-to-day supervision of maintenance personnel.
• Senior- Comprehensive knowledge of current FAA and TSA requirements as it pertains to maintenance.
• Intermediate- General knowledge of maintenance approaches, maintenance materials, and maintenance control systems for a wide range of maintenance functions.
• Intermediate- Good understanding of Union contract (including intent and past practice) along with Port/Maintenance policies/SOPs.

Selection Process: (tentative schedule):

1. A minimum qualification evaluation of the education, training, and experience of submitted application packets will take place by Human Resources the week of 11/02.
2. A Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials.
3. Our goal is to schedule the virtual first round of interviews with candidates who successfully passed the SME evaluation on Monday 11/09. Panel Interviews will be held Wednesday 11/16.