Manager, Aviation Operations

Phi Air Medical Group; Chicago (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

Join PHI Health as an Aviation Operations Manager, responsible for overseeing critical air ambulance operations and ensuring safety standards. This full-time role requires strong management skills and previous EMS experience, offering a significant opportunity to impact lives through emergency medical services.

Qualifications

• Requires high school diploma or equivalent.
• Excellent management and communication skills needed.
• Prior EMS experience is preferred.

Responsibilities

• Manage day-to-day operations of air ambulance programs.
• Ensure compliance with FAA and company standards.
• Supervise new aviation bases setup and ensure safety training.

Skills

Management skills

Communication skills

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Aviation Operations Manager page is loaded

Aviation Operations Manager

Apply locations: Remote - Arizona | Employment type: Full time | Posted on: Posted Yesterday | Job requisition id: REQ001028

Aviation Operations Manager

Join Our Life-Saving Team!

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

With PHI Health, you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

Who We Are:

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical, and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from over 80 bases across the country, offering services and outreach education to local communities and healthcare systems. Our mission is to move communities to health while maintaining the highest standards of safety.

Position Overview:

Exercise operational control of the day-to-day aviation operations of air ambulance programs in the U.S. and/or as assigned. Ensure personnel in your area of responsibility comply with PHI, FAA, and individual program standards and requirements.

Job Summary:

The Aviation Manager is responsible for the overall aviation operational control, management, and safety of the assigned bases through management and oversight of areas including:

• Assist COO in exercising operational control of aircraft and resources at assigned bases.
• Ensure aircraft and pilot availability per regional and company requirements.
• Supervise startup of new aviation bases, provide qualified pilots, and ensure safety training/orientation.
• Coordinate with Maintenance Manager to ensure aircraft airworthiness.
• Ensure pilot compliance with PHI, FAA, OSHA, and customer practices, regulations, and procedures.
• Coordinate and resolve customer and PHI issues.
• Monitor pilot performance.
• Work with Ops Business Manager and AMBS to resolve administrative issues.
• Support the company’s Destination Zero safety initiative.
• Perform duties as assigned.
• Report to COO for all aviation and operational concerns.

The Successful Candidate Will Have:

• High school diploma or equivalent.
• Excellent management skills.
• Strong written and verbal communication skills.
• Good computer skills, especially Microsoft Office.
• Helicopter pilot with Commercial and Instrument Ratings.
• Prior EMS experience.
• Flexible personal schedule.
• Ability to pass pre-employment drug and background screening.

Organizational Competencies:

• Safety: Committed to Destination Zero, aiming for zero incidents.
• Efficiency: Focused on responsible resource use to maximize productivity and profitability.
• Quality: Dedicated to high organizational performance and reliable outcomes.
• Service: Focused on serving customers, communities, and colleagues.

Behavioral Competencies:

• Champion Customer Needs: Anticipate and exceed customer expectations safely and courteously.
• Demonstrate Business Thinking: Understand and reinforce profitability and organizational success.
• Influence Others: Motivate and support teams aligned with organizational goals.
• Cultivate the Workforce: Engage and develop team members, emphasizing their role in the organization.
• Own the Outcome: Take responsibility and accountability for results.

The PHI Health Advantage:

Over 40 years of providing critical air medical services with advanced technology, rigorous training, and a focus on safety. Our accident rate is below the national average, and we are industry leaders in safety innovations like the Vision Zero Aviation Safety Award.

DISCLAIMER:

The above describes the general nature of work; it is not an exhaustive list of responsibilities or skills.

PHI, Inc. is an equal opportunity employer, committed to diversity and inclusion, and prohibits discrimination and harassment.

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