Manager, Automation

IT Solutions Consulting; St. Louis (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Manager of Automation to lead their automation team. This exciting role offers the chance to innovate within the Managed Service Provider (MSP) sector, overseeing automation initiatives that enhance efficiency and client satisfaction. The ideal candidate will possess strong leadership skills and a solid background in automation tools, ensuring projects are delivered on time and within budget. Join a collaborative environment that values problem-solving and creativity, where your contributions will directly impact the success of numerous businesses. If you're ready to take the next step in your career, this opportunity is perfect for you.

Benefits

Medical, dental, and vision coverage

Paid holidays and flexible PTO

401K/ROTH with matching

Stock Appreciation Rights

Company-paid life and disability insurance

Mental health insurance

FSA and HSA options

Training and materials paid for

Performance bonuses

Qualifications

• 2+ years of experience leading a team in automation projects.
• Hands-on experience with automation tools and IT systems.

Responsibilities

• Lead and manage automation engineers to implement automation initiatives.
• Identify and evaluate automation opportunities to streamline processes.

Skills

Python

PowerShell

Business Process Automation (BPA)

Project Management

Problem Solving

Education

Bachelor's Degree in IT or related field

Tools

Rewst

PowerAutomate

UiPath

PowerBI

BrightGauge

RMM tools

Job description

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About ITS:

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. We are a fast-growing Managed Service Provider specializing in high-end technology solutions for small and mid-market businesses. With over 25 years of experience, we are a nationally recognized leader in the IT space, serving thousands of satisfied clients. Join us to innovate and help businesses Experience Excellence.

About the Position:

We are seeking a manager to lead our automation team. This role offers a unique opportunity in the MSP world to oversee automation initiatives.

The Manager, Automation will identify and implement automation opportunities, leveraging tools like BPA, PSA, and RMM. The ideal candidate will have experience managing automation engineers and delivering projects on time and within budget.

Responsibilities:

• Identify and evaluate automation opportunities.
• Lead and manage automation engineers.
• Collaborate with internal stakeholders to integrate automation tools.
• Utilize BPA, PSA, RMM to streamline processes securely.
• Provide training and support on automation tools.
• Ensure initiatives are data-driven, timely, and within budget.
• Track team productivity and report progress.
• Manage team budget and KPIs.
• Develop automation strategies with leadership.
• Maintain documentation and knowledge bases.
• Manage inventories and vendor relationships.
• Lead by example and sometimes work alongside the team.
• Demonstrate strong problem-solving skills.
• Promote automation organization-wide.
• Explain complex concepts to clients and non-technical staff.
• Present to stakeholders and clients.

Experience:

• Preferred experience with Python and PowerShell.
• Experience with Business Process Automation tools (Rewst, PowerAutomate, UiPath, etc.).
• Previous experience with Rewst preferred.
• Familiarity with PowerBI, BrightGauge, or similar tools.
• Proven automation and tools management experience, ideally in MSP.
• At least 2 years leading a team.
• Hands-on automation experience.
• Experience with RMMs and ticketing systems.
• Basic knowledge of IT systems like cloud, networking, storage, and software.

Compensation Package:

We offer a comprehensive benefits package including:

• Medical, dental, and vision coverage.
• Paid holidays and flexible PTO.
• 401K/ROTH with matching.
• Stock Appreciation Rights.
• Company-paid life, disability, and mental health insurance.
• FSA and HSA options.
• Training, materials, and exams paid for.
• Performance bonuses.

We are an equal opportunity employer committed to diversity and inclusion.