Manager Assistant Custodial Services

Boyd Gaming Corporation; King of Prussia (PA); Presencial; USD 45.000 - 65.000; Tempo integral

Resumo da vaga

The Assistant Custodial Services Manager at Boyd Gaming Corporation in King of Prussia, PA supports the Custodial Services Manager in daily EVS operations, supervising staff, coaching, and ensuring guest-ready cleanliness across casino, hotel, and dining areas. This role blends hands-on work with administrative duties, maintaining safety and OSHA compliance.

You will participate in meetings, train staff, manage schedules, monitor payroll, coordinate supplies, and partner with Engineering for

Qualificações

• High school diploma or equivalent; some college preferred.
• Minimum 2 years of supervisory experience in environmental services or custodial operations.
• Experience in large-scale cleaning operations preferred.
• Excellent oral, written, and computer communication skills.
• Must qualify for PA Gaming Control Board licensure.

Responsabilidades

• Assist in ongoing EVS operations management and coordination.
• Plan and conduct weekly supervisor meetings and daily pre-shift briefings.
• Train staff in cleaning procedures, equipment use, and safety.
• Coaching partners for onboarding and productivity.
• Prepare work schedules and adjust staffing to meet needs.
• Monitor payroll, attendance, and overtime; report discrepancies.
• Ensure supplies, equipment cleanliness, and proper storage.
• Participate in interviewing, selection, and onboarding of staff.
• Inspect casino areas, identify deficiencies, and coordinate corrective action.
• Maintain cleaning supply inventories and requisitions.
• Coordinate repairs and preventive maintenance for cleaning equipment.
• Collaborate with Engineering on maintenance issues.
• Ensure proper chemical handling and OSHA compliance.
• Support cost-control and help meet department budgets.
• Provide hands-on cleaning support during peak periods.
• Uphold guest service standards and address concerns.

Conhecimentos

Supervisory experience

Payroll monitoring

Staff coaching

Scheduling

Communication skills

Attention to detail

Flexibility in schedule

Formação

High school diploma

Some college preferred

Ferramentas

MS Office

Descrição da vaga

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Assistant Custodial Services Manager supports the Custodial Services Manager in the daily operation, supervision, and leadership of EVS (Environmental Services) activities. This role ensures that cleanliness standards, safety procedures, and departmental goals are met while providing coaching and oversight to supervisors and staff. The position bridges hands‑on operational support with administrative responsibilities, maintaining guest‑ready conditions across all public areas.

• Assist the Custodial Services Manager with the ongoing management and coordination of EVS operations.
• Participate in the planning and implementation of weekly supervisor meetings, quarterly staff meetings, and daily pre‑shift meetings.
• Train staff in all required cleaning procedures, equipment usage, chemical safety, and departmental expectations.
• Act as a coaching partner for new team members to ensure a successful onboarding experience and transition to full productivity.
• Help prepare work schedules and adjust staffing levels to meet operational needs and business volumes.
• Monitor payroll, attendance records, and overtime; report discrepancies as needed.
• Ensure supervisors receive up‑to‑date lists of required supplies and equipment; verify that all equipment is cleaned, maintained, and properly stored.
• Assist with interviewing, selecting, and onboarding new EVS team members.
• Conduct continuous visual inspections of casino areas, hotel public spaces, F&B outlets, streetscape, and administrative offices; identify and communicate deficiencies for corrective action.
• Support the maintenance of cleaning supply inventories, including issuance of inventory and preparation of requisitions.
• Arrange or coordinate repairs of cleaning equipment and support the preventive maintenance program for all public areas.
• Partner with Engineering to ensure timely communication and resolution of maintenance issues.
• Ensure proper chemical handling, dilution, storage, and safety procedures are followed at all times.
• Maintain compliance with OSHA standards, company policies, and Pennsylvania Gaming Control Board regulations.
• Support cost‑control efforts and assist in meeting departmental budget targets.
• Provide hands‑on cleaning support during peak periods, staff shortages, or special situations.
• Maintain superior guest service standards and resolve guest concerns related to assigned areas.
• Uphold established corporate cleaning standards and ensure adherence to assigned cleaning schedules and projects.
• Perform related duties as assigned by management.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 2 years of supervisory experience in Environmental Services, custodial operations, or a similar field.
• Experience working in a large‑scale cleaning operation strongly preferred.
• Excellent oral, written, and computer communication skills.
• Strong attention to detail and sound judgment/decision‑making skills.
• Flexibility with schedule, including nights, weekends, and holidays.
• Ability to work in a smoke‑filled environment.
• May perform duties of supervisors and staff as required.
• Must qualify for and maintain licensure as required by the Pennsylvania Gaming Control Board.
• Knowledge of Responsible Gaming Program standards preferred.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.