Custodial Services Manager

Boyd Gaming; Sacramento (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Boyd Gaming is seeking a Supervisor for Environmental Services (EVS) to oversee the daily operation and staffing of public areas across our casino and hotel. You will manage schedules, train staff, and ensure adherence to cleaning standards and safety policies.

Responsibilities include coordinating supplies, maintenance with Engineering, supervising payroll within budget, and ensuring OSHA compliance. The role requires strong communication and flexibility in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent.
• At least 3 years’ experience in a large cleaning operation.
• Excellent oral and written communication skills.
• Flexibility with regard to schedule.
• Must be able to work in a smoke-filled environment.
• Must qualify for and maintain licensure as required by the Pennsylvania Gaming Control Board.
• Knowledge of the approved Responsible Gaming Program.

Responsibilities

• Supervises the preparation of work schedules for staff.
• Trains staff in all necessary tasks according to company procedures.
• Monitors the performance of staff and adherence to policies and procedures.
• Issues supplies and equipment as required.
• Arranges for repair of cleaning equipment.
• Maintains and updates the cleaning supplies inventory.
• Submits requisitions for cleaning supplies and equipment as needed.
• Coordinates activities of outside vendors providing services and or equipment for the complex.
• May perform duties of supervisors and staff as required.
• Responsible for the daily operation of the EVS department.
• Monitors and controls all costs associated with the department in accordance with the budget.
• Responsible for cleanliness of all public areas, including the casino, hotel lobby, corridors, and public restrooms, in accordance with established corporate and company standards.
• Ensures staff adherence to established cleaning schedules and projects.
• Controls and maintains all department equipment.
• Manages the preventative maintenance program for public areas.
• Coordinates with Engineering to communicate and resolve all maintenance issues.
• Maintains OSHA compliance standards.
• Maintains superior guest relations and resolves any issues within areas of responsibility.
• Achieves established guest service goals.
• Ensures department compliance with all established company policies and procedures.
• Manages scheduling and payroll in accordance with budget and business volumes for the department.
• Performs all related duties as directed by management.
• Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

Skills

Communication skills

Flexibility

Education

High school diploma or equivalent

Job description

Company Description

Boyd Gaming Corporation has been successful in the gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. We continue to evolve and retain a position of leadership in our industry, combining past success, sound business planning, and our business philosophies to maximize value for our shareholders, team members, and communities.

Job Summary

Responsible for the ongoing management of EVS employees and the cleanliness and general maintenance of public areas and business operations.

Key Responsibilities

• Supervises the preparation of work schedules for staff.
• Trains staff in all necessary tasks according to company procedures.
• Monitors the performance of staff and adherence to policies and procedures.
• Issues supplies and equipment as required.
• Arranges for repair of cleaning equipment.
• Maintains and updates the cleaning supplies inventory.
• Submits requisitions for cleaning supplies and equipment as needed.
• Coordinates activities of outside vendors providing services and or equipment for the complex.
• May perform duties of supervisors and staff as required.
• Responsible for the daily operation of the EVS department.
• Monitors and controls all costs associated with the department in accordance with the budget.
• Responsible for cleanliness of all public areas, including the casino, hotel lobby, corridors, and public restrooms, in accordance with established corporate and company standards.
• Ensures staff adherence to established cleaning schedules and projects.
• Controls and maintains all department equipment.
• Manages the preventative maintenance program for public areas.
• Coordinates with Engineering to communicate and resolve all maintenance issues.
• Maintains OSHA compliance standards.
• Maintains superior guest relations and resolves any issues within areas of responsibility.
• Achieves established guest service goals.
• Ensures department compliance with all established company policies and procedures.
• Manages scheduling and payroll in accordance with budget and business volumes for the department.
• Performs all related duties as directed by management.
• Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.

Qualifications

• High school diploma or equivalent.
• At least 3 years’ experience in a large cleaning operation.
• Excellent oral and written communication skills.
• Flexibility with regard to schedule.
• Must be able to work in a smoke-filled environment.
• Must qualify for and maintain licensure as required by the Pennsylvania Gaming Control Board.
• Must have a thorough knowledge of the approved Responsible Gaming Program.

Equal Employment Opportunity

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. All information will be kept confidential in accordance with EEO guidelines.