Manager Asset Protection Region 4

Stop & Shop; Fairfield (CT); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Asset Protection professional to safeguard retail store assets. This role involves investigating losses, implementing safety policies, and leading a team of Asset Protection Associates. You'll be at the forefront of combating shrinkage and organized retail crime, ensuring compliance with company policies while fostering relationships with law enforcement. If you have a knack for investigation and a passion for team development, this opportunity is perfect for you. Join a company that values diversity and teamwork, and make a significant impact in a dynamic retail environment.

Qualifications

• 3-5 years of related experience in asset protection.
• Strong coaching and team development skills required.

Responsibilities

• Conduct investigations related to asset loss and theft.
• Oversee and train Asset Protection Associates.
• Maintain relationships with law enforcement agencies.

Skills

Coaching and developing teams

Investigation skills

Surveillance techniques

Interrogation skills

Relationship building with law enforcement

Education

Associates Degree

Job description

Category/Area of Expertise: Asset Protection
Job Requisition: 415768
Address: USA-CT-Fairfield-1160 Kings Highway Cut-off
Store Code: Asset Protection - Brands (5149539)

At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that we care for our customers, communities and each other. At Stop & Shop, we're here to feed all of life's moments, and we've made a promise to our customers to help them make the small wins possible every day.

This role is responsible for the protection of the company's distribution of retail store assets by investigating the loss of assets including merchandise, money, and property. This role oversees and conducts internal and external investigations and assists in the implementation and communication of company policies and procedures related to safety and security. The incumbent will also support shrink initiatives and lead and direct activities of the Asset Protection Associates within their Districts.

1. Knowledgeable about Company shrink initiatives and strategy and ensures Store Detective compliance.
2. Conduct surveillance into matters related to AP including detection and apprehension of suspected shoplifters, Organized Retail Crime, and perpetrators of various types of felonies and misdemeanors.
3. Maintain industry-standard interviewing and interrogation skills, conduct interviews, and collect all necessary evidence and documentation for specific investigations.
4. Establish contacts and working relationships with various law enforcement agencies and raise awareness regarding the impact of Organized Retail Crime.
5. Represent the company in court as required and remember the importance of protecting the Brand.
6. Conduct daily store tours identifying rotation, markdown, store use, and receiving deficiencies and executing corrective action as necessary.
7. Verify all required communication is present and current throughout the store and applicable departments.
8. Maintain a working knowledge of store inventory and how it impacts the success of our business.
9. Review shrink best practices and execution of shrink reduction strategy drivers on store visits. Coach stores on areas such as rotation, backroom organization and additional shrink reduction opportunities.
10. Review weekly and period reporting and assist in reacting to issues and opportunities seen in assigned District.
11. Ensure all Profitech and KLT issues are resolved in a timely manner and all required responses are submitted.
12. Establish and foster a positive relationship with all Store District Directors and Store Managers by addressing concerns, demonstrating leadership and accountability, and driving for results.
13. Represent District/Brand Asset Protection for all weekly/period meetings including DCT, Receiving, Inventory, and Shrink.
14. Oversee and assist in the implementation of store security equipment for new stores, remodels, and acquisitions.
15. Recruit, hire, and train Store Detectives. Supervise assigned Detectives and provide mentoring and training as needed.
16. Schedule appropriate staffing levels in stores to ensure physical and personal safety.
17. Oversee the case management process and review detective reports for accuracy.
18. Provide Asset Protection expertise, direction, and training to Store Management. Assist with the training and development of Store Department Managers to ensure they have a working knowledge of all department shrink activities including how to complete shrink books, submit claims, and how to identify and submit markdown requests. Additionally validate their understanding of the sales to purchase department process.

Essential Skills:

Requirements:

• 3-5 years of related experience which includes coaching and developing a team of direct reports.
• Associates Degree.

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.