Manager, Application Engineer

MacLean Power, LLC; Charlotte (NC); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with employer match

Disability insurance

Job summary

ITEC (a MacLean Power Systems Company) in Monroe, North Carolina seeks a Manager, Application Engineer to lead the Application Engineering team and provide technical support to the Customer Service and Engineering groups.

The role is onsite in Monroe, NC and requires a Bachelor's degree in electrical engineering with 8+ years in the power utility industry, including metering or relaying experience. You will mentor engineers, train staff, and collaborate across departments.

Qualifications

• Bachelor's degree in electrical engineering is required.
• Minimum 8 years of experience in electric utility or electrical equipment manufacture in the power utility industry.
• Experience in utility metering or relaying applications.

Responsibilities

• Develop & maintain a proficient level of ITEC product and application knowledge.
• Provide technical training to clients or internal users.
• Train Application Engineers to work independently with customers; engineering groups.
• Monitor and mentor Application Engineers.
• Train Sales representatives to assist with product approvals.
• Analyze & interpret customer requirements to provide accurate quotations and ensure profitable growth.

Skills

Electrical engineering

Project management

Leadership

Customer training

Education

Bachelor's degree in electrical engineering

Job description

MacLean Power Systems (MPS) is a leading manufacturer of engineered products and solutions used in the maintenance, repair, upgrade, and construction of transmission, distribution, and substation infrastructure. LEADING THE WAY in innovation, MPS is dedicated to keeping the power infrastructure performing optimally by supplying world-class solutions to fulfill the needs of customers who maintain electrical services to consumers worldwide. We operate seventeen facilities across North America and continually invest in our manufacturing capabilities to better serve our customers. Learn more at www.macleanpower.com

ITEC (a MacLean Power Systems Company) in Monroe, North Carolina has an exciting opportunity for an Manager, Application Engineer who is self-motivated and exhibits a passion for understanding the business and contributing in a meaningful way to its strategy, operations, and long-term goals. Lead the efforts of ITEC’s Application Engineering team. Provide technical support for ITEC’s Customer Service and Engineering groups.

This role is Onsite in Monroe, North Carolina

What You’ll Do

• Develop & maintain a proficient level of ITEC product and application knowledge.
• Provide technical training to clients or internal users.
• Train Application Engineers to ensure they can work independently with customers; engineering groups.
• Monitor and Mentor Application Engineers.
• Train Sales representative and visit target customers to assist Sale Reps with product approvals.
• Analyze & interpret customer requirements to help provide accurate quotations & ensure profitable growth.
• Communication with Channel Partners, MPS sales Channels, ITEC Engineering & Quality Departments.
• Support industry events and technical conferences as needed.
• Gather competitive information to assist Product Management with future product roadmaps.
• Assist Quality with customer issues and concerns.
• Coordinate with internal departments to ensure organization and/or client requirements are met.

What You’ll Need To Excel In This Role

• Bachelor’s degree in electrical engineering required.
• Minimum 8 years of experience with electric utility or electrical equipment manufacture in the power utility industry.
• Experience in utility metering or relaying applications

Total Rewards Offering

ITEC (a MacLean Power Systems Company) offers a competitive compensation package; including a bonus potential based on company performance and a dynamic work environment that encourages creativity, innovation, and professional growth. A comprehensive benefits package including Medical, Dental, and Vision, 401k with employer match, employer-paid disability and more... For Us, For Family. Surround yourself with fun, energetic, and hard-working professionals who are dedicated to achieving Mission Zero; zero safety or environmental incidents.

EOE-Minority/Female/Disability/Veteran

Various agencies of the United States Government require employers to maintain information on applicants pertaining to factors such as race, sex, and type of position for which an individual applies. The information requested is voluntary and for compliance with certain record keeping requirements. MacLean Power, LLC has a long-standing commitment to equal employment opportunity for all its associates and applicants for employment. MacLean Power, LLC believes all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants for employment because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status.

All job offers are conditional, upon successful completion of pre-employment screening, including criminal checks, drug testing, employment, and education verification.