Manager Ambulatory Services

Children's Wisconsin; Mequon (WI); On-site; USD 110,000 - 140,000; Full time

Job summary

Children’s Wisconsin seeks an Ambulatory Manager to lead the orthopedic service line's ambulatory clinical operations across multiple clinics. This in-person leadership role requires a visible presence at assigned locations and regular travel to support operations, providers, and staff.

You will supervise clinic personnel, drive strategic initiatives, ensure quality patient care, and partner with hospital leaders to enhance access and efficiency.

Qualifications

• Two years formal leadership experience.
• Two years outpatient clinical or similar experience.
• Good organizational and patient relation skills.
• High level of communication for assessing concerns and processing referrals.

Responsibilities

• Provides operational leadership for a geographically dispersed team supporting orthopedic services.
• Leads strategic and operational initiatives to support growth, standardization, quality outcomes, regulatory compliance, workforce engagement, and financial performance.
• Markets and promotes orthopedic clinic services and identifies opportunities to enhance access, operational efficiency, and patient experience.
• Acts as a liaison between Ambulatory Services, Orthopedic Service Line, and other departments.

Skills

Leadership

Communication

Organizational

Analytical thinking

Education

Bachelor's degree in healthcare or related business field

Job description

Position Overview

The Ambulatory Manager leads the orthopedic service line’s daily ambulatory clinical operations, overseeing multiple clinic locations and supporting a large, regionally dispersed workforce of providers and staff. The role manages activities, operations, and performance of ambulatory orthopedic clinics across the region and supervises clinic personnel and leadership staff.

This is an in‑person leadership position that requires a visible presence within assigned clinic locations and regular travel throughout the region to support clinic operations, providers, staff, and organizational priorities.

Responsibilities

Provides operational leadership for a geographically dispersed team supporting orthopedic services and serves as a key partner to physician, clinical, and administrative leaders to ensure high‑quality, efficient, patient‑centered care. Acts as a liaison between the Ambulatory Services team, Orthopedic Service Line team, and other departments. Leads strategic and operational initiatives to support growth, standardization, quality outcomes, regulatory compliance, workforce engagement, and financial performance within the orthopedic ambulatory service line. Markets and promotes orthopedic clinic services and identifies opportunities to enhance access, operational efficiency, and patient experience.

Qualifications

• Current CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required or within 6 months of hire.
• Bachelor’s degree (or equivalent knowledge) in healthcare or related business field.
• Two years of outpatient clinical or similar experience.
• Two years formal leadership experience.
• Good organizational and patient relation skills.
• High level of communication skills necessary for assessment of patient and family concerns and processing referrals for appropriate medical care.
• Ability to read, interpret, and enact policies and procedures.
• Ability to stand and walk approximately 75% of the work time.
• Advanced analytical and decision‑making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.

Certifications / Licenses

BLS‑Basic Life Support Healthcare Provider – American Heart Association / American Red Cross / National Safety Council.

EEO Statement

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.