Manager Ambulatory Services

Children's Wisconsin; Kenosha (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Children’s Wisconsin in Wisconsin is seeking an Ambulatory Manager to oversee the orthopedic service line’s daily ambulatory operations across multiple clinics. The role requires visible leadership in person and regular regional travel to support providers and staff.

You will partner with clinical and administrative leaders to drive growth, efficiency, quality outcomes, and patient experience, while ensuring compliance and budgeting supports.

Qualifications

• CPR/BLS certification required or within 6 months of hire.
• Two years of outpatient clinical or similar experience.
• Two years of formal leadership experience.
• Excellent organizational and patient relations skills.
• Strong communication for patient referrals and staff coordination.
• Ability to read, interpret, and enact policies and procedures.
• Ability to stand and walk ~75% of the work time.
• Advanced analytical and decision-making skills.

Responsibilities

• Provides operational leadership for a geographically dispersed team supporting orthopedic services and serves as a key partner to physician, clinical, and administrative leaders to ensure high‑quality, efficient, patient‑centered care.
• Acts as a liaison between the Ambulatory Services team, Orthopedic Service Line team, and other departments. Leads strategic and operational initiatives to support growth, standardization, quality outcomes, regulatory compliance, workforce engagement, and financial performance within the orthopedic ambulatory service line.
• Markets and promotes orthopedic clinic services and identifies opportunities to enhance access, operational efficiency, and patient experience.

Skills

CPR/BLS certification

Leadership experience

Outpatient clinic experience

Strong communication skills

Budgeting/operational planning

Education

Bachelor’s degree in healthcare or related field

Job description

Position Overview

The Ambulatory Manager leads the orthopedic service line’s daily ambulatory clinical operations, overseeing multiple clinic locations and supporting a large, regionally dispersed workforce of providers and staff. The role manages activities, operations, and performance of ambulatory orthopedic clinics across the region and supervises clinic personnel and leadership staff.

This is an in‑person leadership position that requires a visible presence within assigned clinic locations and regular travel throughout the region to support clinic operations, providers, staff, and organizational priorities.

Responsibilities

Provides operational leadership for a geographically dispersed team supporting orthopedic services and serves as a key partner to physician, clinical, and administrative leaders to ensure high‑quality, efficient, patient‑centered care. Acts as a liaison between the Ambulatory Services team, Orthopedic Service Line team, and other departments. Leads strategic and operational initiatives to support growth, standardization, quality outcomes, regulatory compliance, workforce engagement, and financial performance within the orthopedic ambulatory service line. Markets and promotes orthopedic clinic services and identifies opportunities to enhance access, operational efficiency, and patient experience.

Qualifications

• Current CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required or within 6 months of hire.
• Bachelor’s degree (or equivalent knowledge) in healthcare or related business field.
• Two years of outpatient clinical or similar experience.
• Two years formal leadership experience.
• Good organizational and patient relation skills.
• High level of communication skills necessary for assessment of patient and family concerns and processing referrals for appropriate medical care.
• Ability to read, interpret, and enact policies and procedures.
• Ability to stand and walk approximately 75% of the work time.
• Advanced analytical and decision‑making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.

Certifications / Licenses

BLS‑Basic Life Support Healthcare Provider – American Heart Association / American Red Cross / National Safety Council.

EEO Statement

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.