Manager Ambulatory Services

Children's Wisconsin; Delafield (WI); On-site; USD 80,000 - 100,000; Full time

Job summary

Children's Wisconsin is searching for an Ambulatory Manager to oversee orthopedic service line operations. This leadership position involves managing multiple clinic locations and operations, ensuring quality, patient-centered care. The candidate will be responsible for strategic initiatives to enhance access and operational efficiency.

Qualifications include a Bachelor's degree in a related field, CPR certification, and at least two years of clinical and leadership experience.

Join Children's Wisconsin to make a difference in children's health!

Qualifications

• Current CPR certification or within 6 months of hire.
• Two years of outpatient clinical or similar experience.
• Two years of formal leadership experience required.

Responsibilities

• Manage daily ambulatory clinical operations for orthopedic services.
• Oversee multiple clinic locations and a regionally dispersed team.
• Lead strategic and operational initiatives for clinic services.

Skills

Organizational skills

Patient relation skills

Communication skills

Analytical skills

Education

Bachelor's degree in healthcare or related field

Job description

Overview

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Role

The Ambulatory Manager serves as the leader for the orthopedic service line's daily ambulatory clinical operations, providing oversight of multiple clinic locations and a large, regionally dispersed workforce in support of Children's Wisconsin orthopedic patients, providers, and staff. This role manages the activities, operations, and performance of ambulatory orthopedic clinics across the region and supervises clinic personnel and leadership staff. Provides operational leadership for a large, geographically dispersed team supporting orthopedic services and serves as a key partner to physician, clinical, and administrative leaders to ensure high-quality, efficient, patient-centered care. Acts as a liaison between the Ambulatory Services team, Orthopedic Service Line team, and other departments providing care and services across the organization. Leads strategic and operational initiatives to support growth, standardization, quality outcomes, regulatory compliance, workforce engagement, and financial performance within the orthopedic ambulatory service line. Markets and promotes orthopedic clinic services provided by Children's Wisconsin and identifies opportunities to enhance access, operational efficiency, and patient experience. This is an in-person leadership position that requires a visible presence within assigned clinic locations and regular travel throughout the region to support clinic operations, providers, staff, and organizational priorities.

Qualifications

• Current CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart or American Red Cross is required or within 6 months of hire.
• Bachelor's degree (or equivalent knowledge) in healthcare or related business field required.
• Two years of outpatient clinical or similar experience.
• Two years formal leadership experience required.
• Good organizational and patient relation skills.
• High level of communication skills necessary for assessment of patient and family concerns and processing referrals for appropriate medical care.
• Ability to read, interpret and enact policies and procedures.
• Ability to stand and walk approximately 75% of the work time.
• Advanced analytical and decision making skills necessary to resolve employee and operational problems and assist in the development of departmental budgets and operational planning.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council