Manager, Agency Operations (Chicago, IL)

GEICO; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

GEICO is seeking a Territory Sales Manager in Chicago, responsible for growing agency relationships and increasing profits. This role involves managing agents, conducting training, and implementing strategic initiatives to meet growth goals. The ideal candidate will have a strong sales background and excellent communication skills.

Benefits

401K savings plan with 6% match

Tuition assistance

Flexible workplace options

Comprehensive Total Rewards program

Qualifications

• Must have strong organization and priority-setting skills.
• Ability to learn and apply large amounts of technical information.
• Experience with different lines of insurance is a plus.

Responsibilities

• Manage agents and build relationships through various communication methods.
• Evaluate agency performance and hold agents accountable.
• Conduct training for agency staff on GEICO products.

Skills

Sales

Relationship Management

Conflict Resolution

Data Analysis

Communication

Education

Bachelor’s degree

3 years sales or relevant insurance experience

Job description

LOCATIONS: Candidates must reside and be able to travel within their geographic area. Territory sizes are dependent on the state the candidate manages.

Location:

City to reside in/near

Chicago, IL

Territory

Entire State

Travel

40%

SUMMARY:

We are seeking a Territory Sales Manager position who will be responsible for growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility. OVERSEES the development and execution of policies that cater to increasing agency relationships.

RESPONSIBILITES:

• Interviews and/or Approves job applicants for employment. Conducts and/or reviews associate performance appraisals. initiatives or approves salary adjustments, performance ratings, and other personnel changes. counsels associates and takes disciplinary action or terminates the employment of associates as appropriate.

• Prospects, interviews, and approves new appointments to expand GEICO’s agency distribution.

• Manage agents within a designated area of responsibility using in person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance. Implements policies and procedures of the agency program.

• Takes national strategic initiatives and translates them into local goals and objectives; GAINS commitment and holds agents accountable for execution.

• Monitors the performance of agents in relation to goals, procedures, and guidelines.

• Counsels’ agents, and with leadership support, takes disciplinary action of agents up to and including termination.

• Delivers effective communications; assists agencies in developing local marketing plans and strategies to meet growth goals. Uses data analysis to prepare pre-call strategies to focus on the greatest opportunity within the designated area of responsibility and/or specific agency.

• Acts as subject matter expert on GEICO and GEICO-affiliated product, features, and tools. Research to maintain a clear understanding of competitor offerings to influence agents to sell our product.

• Evaluates agency performance and holds agents accountable for agreed upon action plans.

• Conducts training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition.

• In collaboration with leadership and the product team, develops efficient and effective growth plans utilized by agencies.

• Prepares department business plans, staffing projections and budgets. Requisitions supplies and materials necessary for efficient operation. Reviews plans and budgets periodically to achieve cost reduction where possible.

• Adheres to the GEICO Code of Conduct, company policies and operating principles.

• Meets attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management.

REQUIREMENTS:

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking

• Must be able to speak in a clear, empathic, and professional manner via phone

• Must be able to meet in person and virtual

• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills

• Must be able to multi-task

• Must be able to learn and apply large amounts of technical and procedural information

• Preferred experience:

  • Bachelor’s degree or 3 years sales or relevant insurance

  • Prior experience with driving sales results

  • Prior experience working with different lines of insurance a plus (P&C, Commercial, Life/Health)

• Compliance with GEICO’s driving standards and/or policy

• Valid driver’s license and auto insurance

LOCATION:

City to reside in/near

Chicago, IL

Territory

Entire State

Travel

40%

#LI-MA1

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company:At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.