Manager Admissions and Enrollment

Lone Star College; Houston (TX); On-site; USD 55,000 - 63,000; Full time

Job summary

Lone Star College is seeking a Manager of Admissions and Enrollment to lead the system-wide student records function and ensure data integrity across Admissions and Enrollment services at LSC-Tomball. The role oversees online applications, data loads for test scores, transcripts, and vaccination records.

The ideal candidate will have a Bachelor's degree with at least 3 years of related experience, with Master’s preferred for higher education settings and strong leadership, communication, and

Qualifications

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience.
• Master's degree preferred; experience in higher education preferred.

Responsibilities

• Oversee daily operations of Admissions and Enrollment by creating and managing procedures, tools and documents for staff.
• Hire, train, supervise and evaluate staff for efficient use of the application/system.
• Provide project management and supervision for initiatives in Admissions and Enrollment and related offices.
• Serve as SME to faculty, staff, administrators and students; answer queries via the Student Records inbox.
• Coordinate with departments to implement regulatory changes and test updates.
• Manage data loads (test scores, PLA credits, online applications) and release service indicators.

Skills

Deadline adherence

Written communication

Interpersonal skills

Diversity & inclusion

Problem solving

Computer skills

Education

Bachelor's degree

Master's degree

Job description

Job Title: Manager Admissions and Enrollment

Location: LSC-Tomball

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 45368

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For®

Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Job Description

PURPOSE AND SCOPE

The Manager of Admissions and Enrollment manages the maintenance, security, accuracy, preservation and disposition of system-wide student records in compliance with company policy and various external regulatory bodies and ensure data integrity of student records by identifying issues and implementing improved infrastructure and/or training as needed; furnishes support for system-wide admissions and enrollment services; oversees technical processes supporting the online application for admissions and external data loads for test scores, transcripts, and vaccination records.

ESSENTIAL JOB FUNCTIONS

1. Oversee day-to-day operations of Admissions and Enrollment Department by developing, implementing and managing procedures, best practices, tools, and documents for Admissions and Enrollment staff to provide a high-level support of department processes
2. Hire, train, supervise and evaluate performance of full- and part-time Admissions and Enrollment staff to ensure efficient and effective use of application/system by providing regular and on- demand training opportunities
3. Provide project management and supervision, directing and integrating the work of analysts and other office personnel for projects for Admissions and Enrollment and Office of Completion
4. Serve as a resource and subject matter expert to faculty, staff, administrators and students on topics relating to Admissions and Enrollment; answer questions and resolve issues sent to the Student Records email box
5. Coordinate with a variety of departments to carry out and implement regulatory changes
6. Coordinate the review and testing of PeopleSoft updates and resolutions including the development of testing plans
7. Fulfill third-party requests including subpoenas for student records
8. Collaborate with other departments to solve problem and resolve issues for students
9. Conduct research necessary to determining validity/eligibility of non-traditional high school credentials
10. Monitor data on a weekly basis to ensure compliance and effectiveness of processes
11. Maintain tasks, projects and activities and resolve issues in the IT system of record (S-NOW)
12. Manage technological processes such as prospect data loads, test score loads (TSI, ACT, SAT), and online applications (LOLA)
13. Oversee assignment and release of Bacterial Meningitis service indicators
14. Enter and process Prior Learning Assessment (PLA) credit such as military credit as well as test credit such as AP, CLEP, SAT, ACT, etc.
15. Serve on ARC committee

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to meet specific deadlines on a daily basis
• Excellent written and communication skills
• Excellent interpersonal and facilitation skills
• Ability to work in a diverse College setting
• Excellent problem-solving abilities
• Intermediate skills in computer and database applications

PHYSICAL ABILITIES

The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as classrooms, offices, meeting and training rooms, and libraries, College-owned vehicles. This requires use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS

• Master's degree
• Experience working in higher education

Salary

Hiring salary range is $54,528 - $62,707

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.