Manager, Accounts Team Lead

Outbound Funnel; Salt Lake City (UT); Remote; USD 60,000 - 70,000; Full time

Job summary

Outbound Funnel, a leading RevTech solutions provider, is seeking an Accounts Team Manager to oversee the implementation specialists and ensure exceptional service delivery across client accounts. The role seeks a candidate with extensive RevOps experience, strong management skills, and the capability to thrive in a fast-paced environment, offering opportunities for growth into senior leadership roles based on performance.

Benefits

Full Time (Contract 1099)

Opportunity to grow into senior leadership

Qualifications

• 5+ years in RevOps, implementation services, or technical account management.
• 2+ years managing delivery teams or client-facing specialists.
• Experience in agency or service delivery environments is strongly preferred.

Responsibilities

• Manage daily operations across multiple Implementation Specialists and active client accounts.
• Monitor delivery timelines and quality for Gong and RevTech platform work.
• Support onboarding, coaching, and development of team members.

Skills

RevOps

Technical account management

Project delivery management

Client communication

Tools

Gong

HubSpot

Asana

Job description

About Outbound Funnel:

With over 2,700 clients served globally, we are a US-based, remote-first team of specialists and a partner of choice for top RevTech platform providers and RevOps leaders globally. We deliver implementation, integration, training, and managed services across Sales Engagement, Automation, and CRM platforms to a wide range of companies, from scaling startups to mature revenue teams.

Role Overview:

We’re hiring an Accounts Team Manager to lead our growing team of Implementation Specialists. This role will oversee day-to-day execution across active accounts, ensuring that platform implementations (primarily Gong, with some adjacent RevTech work) are delivered on time, within scope, and with strong client satisfaction. You’ll serve as the operational lead across multiple customer pods supporting delivery pacing, coaching team members, and troubleshooting execution gaps.

This is a hands-on management role for someone who understands service delivery, can manage capacity across accounts, and is comfortable stepping in to support client success and discovering new projects and sources of revenue.

The right candidate will have past agency or professional services experience to build out structure in a fast-moving environment and help drive quality, accountability, and collaboration across the team.

Key Responsibilities:

• Manage daily operations across multiple Implementation Specialists and active client accounts
  
• Monitor delivery timelines, scope adherence, and quality across Gong and RevTech platform work
  
• Support onboarding, coaching, and development of new and existing team members
  
  
  
• Collaborate with internal teams to optimize resourcing, workflows, and capacity planning
  
• Act as the point of accountability for execution-level success across assigned pod
  
• Discover new sources of revenue by reviewing engagements and enabling implementation team to flag new opportunities for the sales team
  
• Track delivery metrics and identify areas for improvement in quality and consistency
  

What We’re Looking For:

• 5+ years in RevOps, implementation services, or technical account management
  
• 2+ years managing delivery teams, project leads, or client-facing specialists
  
• Capable of managing, growing, and supporting diverse implementation team remotely
  
• Strong working knowledge of Gong or similar sales engagement and revenue platforms
  
• Familiarity with HubSpot, Asana, and supporting RevTech systems
  
• Capable of managing execution across multiple customer accounts simultaneously
  
• Clear communicator, calm under pressure, and can adopt to fast growing environment
  
• Experience in agency or service delivery environments is strongly preferred
  

Compensation:

• Full Time (Contract 1099)
  
• Salary Range: $60,000-70,000 / OTE $70,000-$85,000
  
• Opportunity to grow into senior leadership or specialized delivery strategy role based on performance and team growth