Manager A (Support Services)

Shelby County TN; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Shelby County is seeking a.Managerial position to direct and oversee maintenance across building systems in a demanding 24-hour operation. Responsibilities include managing staff, inspections, contract preparation and coordination with vendors.

The role requires a Bachelor's degree in business administration or equivalent experience, along with 5 years of managerial experience. Pay grade 55; salary commensurate with experience and education.

Qualifications

• Five (5) years of managerial experience.
• Bachelor's degree in business administration or related field, OR an equivalent combination of training/experience.
• Proof of education; training and/or experience is required.

Responsibilities

• Manages interviewing, hiring, training, disciplining, addressing complaints and attendance tracking, resolving problems, and conducting performance reviews.
• Conducts building inspections; ensures that maintenance and repairs for buildings are properly completed and inspections are current on hot water vessels, chillers, fire alarm systems, etc.
• Assists with preparing contracts and resolutions for project execution.
• Prepares specifications for subcontracting and reviews potential packages of subcontractors to be hired; coordinates work of vendors by overseeing, organizing, monitoring, soliciting bids, and ensuring work requested is performed properly.
• Produces reports for upper management and outside agencies as needed; administers Memorandum of Understanding for bargaining unit employees.
• Reviews and approves all invoices and work orders; abides by Purchasing Department policies for procurement of goods and services; ensures materials are routed to proper work areas.
• Receives and addresses customer complaints and needs; develops work plan by obtaining quotes and schedules of work to be done.
• Orders parts and materials in cost efficient manner; maintains files and records for work projects.
• Investigates and properly reports On the Job Injury (OJI) for employees.
• Performs other related duties as required or directed.

Skills

People management

Communication skills

Budgeting

Education

Bachelor's degree in business administration

Equivalent combination of training/experience

Job description

Position Summary

Works under direct supervision of a supervisor and is responsible for managing providing and directing the success of specific line and staff programs in a 24 hours a day operation overseeing repair and maintenance of building's structural plumbing electrical mechanical sprinkler and fire alarm systems preventive and routine maintenance of Shelby County Buildings utilizing a Software system.

Pay Grade: 55

Salary Commensurate with Experience and Education

Minimum Qualifications

• Five (5) years of experience in managerial capacity; AND
• Bachelor's degree from an accredited college or university in business administration; management or related field; OR
• An equivalent combination of related training and/or experience.
• PROOF OF EDUCATION; TRAINING AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

• Performs management responsibilities in accordance with policies and procedures including interviewing, hiring, training, disciplining, addressing complaints and attendance tracking, resolving problems, and conducting performance reviews.
• Conducts building inspections; ensures that maintenance and repairs for buildings are properly completed and all inspections are current on hot water vessels, chillers, fire alarm systems, etc.
• Assists with preparing contracts and resolutions for project execution.
• Prepares specifications for subcontracting and reviews potential packages of subcontractors to be hired; and coordinates work of vendors by overseeing, organizing, monitoring, soliciting bids, and ensuring work requested is performed properly.
• Produces reports for upper management and outside agencies as needed; and administers Memorandum of Understanding for bargaining unit employees.
• Reviews and approves all invoices and work orders; abides by Purchasing Department policies for procurement of goods and services; ensures materials are routed to proper work areas.
• Receives and addresses customer complaints and needs; develops work plan by obtaining quotes and schedules of work to be done.
• Orders parts and materials in cost efficient manner; maintains files and records for work projects.
• Investigates and properly reports On the Job Injury (OJI) for employees.
• Performs other related duties as required or directed.

KSAs

• Knowledge of modern management techniques and the ability to apply them in directing work of others.
• Working knowledge of Memorandum of Understanding pertaining to bargaining unit employees.
• Working knowledge of Shelby County Government Personnel Policies and Procedures.
• Ability to develop timetables; work force projections and ability to monitor and revise as needed to meet deadlines.
• Ability to prepare budgets; financial reports and cost analyses.
• Ability to communicate effectively with public citizens and other departments in Shelby County and employees.

Special Requirements

• Must have a valid Tennessee driver's license or secure one by date of employment.
• Must have access to an operable automobile and meet county requirements for automobile insurance upon date of employment.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

Shelby County Resident Disclaimer

All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff's Office, Division of Corrections or the Fire Department.