Human Resources Coordinator (Support Services)

Shelby County Government; Memphis (TN); On-site; USD 52,000 - 73,000; Full time

Job summary

Shelby County Government in Memphis, TN is seeking a dedicated HR and payroll operations coordinator to support the HR Manager in an onsite role. You will supervise staff, coordinate recruitment, and manage payroll processes while ensuring compliance across departments.

The position requires aBachelor's degree in a related field or equivalent experience, strong MS Office skills, and ability to travel between Shelby County locations as needed. Residency within Shelby County is required.

Qualifications

• Extensive knowledge of Shelby County program principles, concepts, and methodologies.
• Practical knowledge of interpreting, explaining, developing, and applying procedures.
• Substantial analytical and problem-solving skills.
• Ability to analyze facts, identify problems, draw conclusions, and recommend or take appropriate action.
• Thorough knowledge of organization and related practices, including financial (budgeting, accounting, auditing), purchasing, and personnel management.
• Ability to supervise and coordinate support personnel.
• Strong Microsoft Office skills to prepare documents and track data.
• Ability to succeed in a collaborative team environment.
• Good judgment in evaluating situations and making decisions.

Responsibilities

• Coordinate and supervise daily activities of assigned personnel, including assigning, directing, and reviewing work for accuracy, efficiency, and productive output
• Interview and recommend selections, promotions, status changes, disciplinary actions, and terminations; complete performance evaluations for assigned position(s)
• Process payroll and oversee resolution of payroll issues, complaints, and concerns by researching facts and applicable legal considerations
• Process internal bid and non-bid job postings according to union guidelines, if applicable
• Coordinate departmental new hire recruitment and applicant tracking, including background checks, physicals, motor vehicle reports, and specialized license verification/renewals
• Conduct interviews and assist with departmental onboarding procedures
• Prepare reports of findings using observation, analysis, interviews, and investigation; include justifications and recommendations to support compliance
• Monitor and track sick leave; make initial recommendations for FMLA/ADA coverage
• Serve as a liaison between employees and Shelby County Administrative Services/HR
• Act as OJI Coordinator for the department
• Coordinate programs and projects for internal annual requirements
• Review, investigate, and prepare reports related to vacancies, attendance and absence management, and risk management issues
• Review utilization of resources and recommend solutions to improve operating performance
• Perform other related duties as required or directed

Skills

Program knowledge

Procedures interpretation

Analytical thinking

Problem solving

Financial knowledge

Supervision

MS Office

Collaboration

Judgment

Education

Bachelor's degree in public or business administration, management, human resources, or a related field

Equivalent combination of education, training, and/or experience

Proof of education, training, and/or experience is required

Tools

Microsoft Office

Job description

Support HR and payroll operations as a section coordinator under the direction of the HR Manager in a Memphis, TN onsite role.

Responsibilities

• Coordinate and supervise daily activities of assigned personnel, including assigning, directing, and reviewing work for accuracy, efficiency, and productive output
• Interview and recommend selections, promotions, status changes, disciplinary actions, and terminations; complete performance evaluations for assigned position(s)
• Process payroll and oversee resolution of payroll issues, complaints, and concerns by researching facts and applicable legal considerations
• Process internal bid and non-bid job postings according to union guidelines, if applicable
• Coordinate departmental new hire recruitment and applicant tracking, including background checks, physicals, motor vehicle reports, and specialized license verification/renewals
• Conduct interviews and assist with departmental onboarding procedures
• Prepare reports of findings using observation, analysis, interviews, and investigation; include justifications and recommendations to support compliance
• Monitor and track sick leave; make initial recommendations for FMLA/ADA coverage
• Serve as a liaison between employees and Shelby County Administrative Services/HR
• Act as OJI Coordinator for the department
• Coordinate programs and projects for internal annual requirements
• Review, investigate, and prepare reports related to vacancies, attendance and absence management, and risk management issues
• Review utilization of resources and recommend solutions to improve operating performance
• Perform other related duties as required or directed

Requirements

• Four (4) years of experience in employment administration or payroll, or coordinating special projects in a human resources environment
• Bachelor's degree from an accredited college or university in public or business administration, management, human resources, or a related field
• Or an equivalent combination of education, training, and/or experience
• Proof of education, training, and/or experience is required
• Must have a valid Tennessee Driver's License or obtain one by the date of employment
• Must have access to an operable automobile and meet County requirements for automobile insurance upon date of employment
• Ability to travel to other Shelby County Government site locations as required

Technology

• Microsoft Office

Knowledge, Skills, and Abilities (KSAS)

• Extensive knowledge of Shelby County program principles, concepts, and methodologies
• Practical knowledge of interpreting, explaining, developing, and applying procedures
• Substantial analytical and problem-solving skills
• Ability to analyze facts, identify problems, draw conclusions, and recommend or take appropriate action
• Thorough knowledge of organization and related practices, including financial (budgeting, accounting, auditing), purchasing, and personnel management
• Ability to supervise and coordinate support personnel
• Strong Microsoft Office skills to prepare documents and track data
• Ability to succeed in a collaborative team environment
• Good judgment in evaluating situations and making decisions

Disclaimers

• Position is subject to a background check for convictions with a substantial relationship to potential job duties; such convictions will be considered and will not automatically disqualify a candidate
• Residency: Employees hired after September 1, 1986 must be residents of Shelby County and continue residing in the County as a condition of employment, with exemptions for certain public safety/civil service roles and listed department/position categories
• Residency exemption does not include appointed positions with the Sheriff's Office, Division of Corrections, or the Fire Department