Manager - 5084 Lenox Ave., Jacksonville FL

Whataburger; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Bonus Program

Schedule Flexibility

Leadership Development

Healthcare Benefits

Discounted Meals

401(k) Savings Plan

Scholarship Program

Job summary

An established industry player is seeking a dedicated Manager to oversee operations and ensure exceptional customer experiences. This role involves leading a team, managing daily operations, and fostering a culture of service excellence. You'll be pivotal in maintaining high standards of food quality and safety while driving team member engagement and retention. Join a dynamic environment that values family, hospitality, and career growth opportunities. If you're passionate about the food service industry and ready to make a difference, this position is perfect for you.

Qualifications

• Must be at least 18 years of age and possess a high school diploma or GED.
• Strong communication and leadership skills are essential for success.

Responsibilities

• Assist in daily operations of a multi-million dollar business.
• Lead and inspire teams to deliver excellent customer service.
• Maintain cleanliness, sanitation, and food safety standards.

Skills

Communication Skills

Leadership Skills

Problem-Solving

Teamwork

Education

High School Diploma or GED

Job description

Silvercreek Group is a family-owned Whataburger franchisee that believes strongly in family values, serving delicious food, and providing extraordinary hospitality.

We believe Silvercreek Group has the people it takes to achieve continued success and sustained growth in the competitive food service industry. It is you, the employees of Whataburger, who will determine how well we perform in the future.

Silvercreek will build and operate throughout Northeast Florida / South Georgia areas creating career growth opportunities. Come join our team and be an essential part of our Whataburger Family.

Being a Manager at Whataburger is an incredibly important job and is a key position for our operational success. The Manager’s role is essential to produce quality products, world class customer experiences, and team member retention. You’ll serve as both a restaurant leader and a team member. You’ll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.

Responsibilities:

1. Assist Operating Partners in Daily Operations of a Multi-Million dollar business
2. Run Excellent Operations through floor management
3. Lead and Inspire Teams – Create an environment of service excellence with urgency
4. Provide Extraordinary Hospitality and Customer Service
5. Handle customer issues immediately with the utmost respect to the customer
6. Establish and maintain positive, professional, and effective working relationships
7. Be a Problem Solver
8. Food preparation and delivery – maintaining quality standards
9. Fiscal responsibilities
10. Maintain open and professional communication with management and team
11. Maintain cleanliness, sanitation, and food safety standards
12. Support with hiring, scheduling, and conduct other restaurant administrative responsibilities
13. Achieve and Maintain Certifications

Requirements:

1. Must be able to stand during entire shift
2. Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push
3. Must be able to read (orders on tickets, menu board, receipts, etc.)
4. Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and product items
5. Frequent washing of hands

Qualifications:

1. Must be at least 18 years of age
2. High school diploma/GED
3. Solid communication skills and the ability to build and maintain an effective working relationship with management and co-workers
4. Demonstrated ability to work in a team environment with strong leadership skills
5. Experience in restaurant, retail or hospitality setting
6. Food Safety Certification preferred

Benefits/Perks:

1. Competitive Weekly Pay
2. Bonus (incentive) Program
3. Pay for Performance Program – eligibility to receive reviews and pay increases
4. Schedule Flexibility
5. Leadership Development and Career Growth Opportunities
6. Online Access to Your Schedule Through R365 Interactive Scheduling
7. Healthcare and Life Insurance Benefits
8. Time Off Benefits
9. Discounted Meals
10. Service Awards
11. EAP (Employee Assistance Program)
12. Whataburger Family Foundation (Hardship Grant Assistance)
13. Scholarship Program
14. 401(k) Savings Plan

Compensation: $40,000 - $60,000 per year plus bonuses

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Complete our short application today!

Brand: Whataburger Address: 5084 Lenox Ave., Jacksonville, FL 32256 Property Description: Silvercreek Group Property Number: Whataburger #1433