Manager, 340B Program, Licensing, & Credentialing

East Boston Neighborhood Health Center; Boston (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Equal employment opportunity

Background check completion prior to employment

Job summary

A community health center in Boston seeks a 340B Program, Licensing and Credentialing Manager to oversee its pharmacy operations. The ideal candidate will coordinate contract pharmacy activities, lead audits, ensure compliance with HRSA requirements, and manage licensing documentation. This role requires 2+ years of relevant experience and strong communication skills. Ideal candidates have a degree in health sciences or a related field and proficiency in pharmacy workflows. This position offers a chance to impact community health through effective pharmacy management.

Qualifications

• 2+ years of experience in outpatient/ambulatory/clinic/community health center pharmacy setting.
• Prior experience working with the 340B Drug Pricing Program or related roles is highly preferred.

Responsibilities

• Coordinate 340B ESP contract pharmacy activities and audit preparation.
• Lead internal 340B audit activities to maintain program integrity.
• Collaborate with leadership on operational inquiries.
• Assist with pharmacy licensing and credentialing.
• Monitor and interpret 340B program updates.
• Support development of 340B compliance dashboards.
• Assist with onboarding pharmacy sites for the 340B program.
• Validate claims data and resolve data mismatches.
• Track manufacturer restrictions and policy changes.
• Verify 340B pricing updates with drug purchasing vendors.

Skills

Attention to detail

Written communication

Verbal communication

Organizational skills

Understanding of outpatient pharmacy workflows

Education

Associate or bachelor’s degree in health sciences, Pharmacy, Business

Master’s degree in health Related/Public Health field

340B ACE or equivalent certification

Job description

Overview

The 340B Program, Licensing and Credentialing Manager is charged with oversight of NeighborHealth’s 340B pharmacy program. This entails a focus on contract pharmacy management through 340B ESP, 340B audit preparation, wholesaler drug pricing file accuracy, and ongoing compliance tracking/verification to ensure sound integrity of the organization’s 340B Drug Pricing Program. Moreover, this role also is the primary point of contact as it relates to the licensing and credentialing across outpatient and ambulatory pharmacy locations, ensuring all documentation (licenses, registrations, payer contracts, portal user names and passwords, etc.) and operational requirements are gathered, tracked, stored in a primary database, are current, and aligns with the departmental, state/federal regulatory and payer expectations. The ideal candidate will have experience in pharmacy operations and regulatory setup, mastery of 340B program HRSA requirements, a sharp attention to detail, and the ability to effectively collaborate with third-party administrators (TPAs), drug purchasing vendors, and internal stakeholders.

Job Duties & Responsibilities

• Coordinate 340B ESP contract pharmacy activities, including data submission, audit tracking, and compliance with manufacturer policies to maintain pricing eligibility.
• Lead internal 340B audit activities by maintaining accurate documentation, supporting HRSA and manufacturer audits, and helping ensure program integrity across pharmacy sites.
• Collaborate with leadership to address operational inquiries and act as a liaison with TPAs, wholesalers, and manufacturers to ensure alignment on audit deliverables and data reporting.
• Assist with pharmacy licensing and credentialing, including managing renewals, tracking new and renewal applications, and maintaining up-to-date regulatory documentation.
• Monitor and interpret 340B program updates, communicating relevant changes to program leadership with identification of impact, and contributing to the development of action planning for continued compliance and mitigate any risk to program savings.
• Support development of 340B compliance dashboards or reporting tools to provide visibility to leadership on audit outcomes, replenishment trends, or pricing eligibility status.
• Assist with onboarding and maintenance of pharmacy sites participating in the 340B program via OPAIS database, ensuring accurate setup, registration, and ongoing compliance monitoring.
• Validate claims data submitted through TPAs and resolve data mismatches or rejection issues that impact replenishment or compliance. Validate TPA rules/logic are current and loaded correctly by payor
• Track manufacturer restrictions and policy changes related to contract pharmacies and ensure impacted sites are informed and processes are adjusted accordingly.
• Verify and monitor 340B pricing updates with drug purchasing vendors and wholesalers to ensure accurate contract pricing is applied to replenishment orders and resolve discrepancies as needed.

Education

• Associate or bachelor’s degree in health sciences, Pharmacy, Business, or equivalent work experience.
• Master’s degree in health Related/Public Health field desirable.
• 340B ACE or equivalent certification Preferred.

Experience

• 2+ years of experience in outpatient/ambulatory/clinic/community health center pharmacy setting, healthcare compliance, or related roles required.
• Prior experience working with the 340B Drug Pricing Program, 340B ESP, third-party administrators (TPAs), or contract pharmacy models is highly preferred.

Skills/Abilities

• Strong understanding of outpatient pharmacy workflows and basic 340B program components.
• Excellent attention to detail with ability to manage multiple deadlines and data sources.
• Strong written and verbal communication skills; able to interact professionally with vendors, auditors, and internal teams.
• Self-motivated, organized, and capable of working independently with minimal supervision.
• Ability to interpret and summarize regulatory updates or data trends for non-technical audiences.

EEO & Compliance Statements

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request.

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E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.