Manager

Torsap Thai Kitchen; Robbinsdale (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

Torsap Thai Kitchen in Robbinsdale, Minnesota, seeks a Restaurant Manager to oversee daily operations and ensure top-notch service. The manager will handle staffing, budgeting, and support restaurant staff while fostering a team spirit and positive environment.

The ideal candidate will have previous restaurant experience, strong communication skills, and a passion for delivering excellent customer service. Flexibility for evening and weekend shifts is required.

Qualifications

• Previous restaurant experience required; management experience preferred.
• Willingness to work evenings and weekends as required.
• Strong time management skills to prepare reports according to schedule.

Responsibilities

• Handle staffing responsibilities including hiring and training.
• Supervise staff in food preparation, customer service, and cleaning.
• Administer payroll and maintain sales records.

Skills

Customer service

Communication skills

Time management

Education

High school diploma or GED

Job description

Position Summary

The Restaurant Manager is responsible for front-end management to direct and oversee all activities of a restaurant in accordance with standardized policies in order to provide efficient, friendly services and profitable operations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Handling all staffing responsibilities, including hiring, training, scheduling, and terminating
• Purchasing all food and supplies and overseeing use of food and beverages within required dates and with a minimum of waste
• Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds
• Promoting cooperative effort, a team spirit, and good morale among employees
• Delivering excellent customer service including personally greeting and seating guests
• Resolving complaints from customers in a polite, friendly manner
• Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly; addressing engineering problems involving the cost, installation, and maintenance of such equipment
• Participating in training about standardized policies and conferring weekly with owner management about restaurant operations
• Administering payroll and maintaining records of sales and cash receipts including related areas of accounting, budgeting, credit policies, and banking methods
• Providing regular, accurate, computerized reports of operations to owner management
• Helping with duties of other employees (e.g., bartender, server, cook, etc.) when necessary because of an unexpected absence or extra volume
• Responding to customer and community interests to develop marketing and advertising
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required
• Previous restaurant experience required; previous management experience preferred
• Willingness to work evenings and weekends as required
• Excellent customer service to treat patrons like family
• Strong communication skills to train and motivate employees
• Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule