MANAGER

Twin Peaks Restaurants; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Twin Peaks Restaurants is seeking a Payroll Specialist / Admin to join our on-site team in Miami Lakes, FL. You will be the primary contact for a portfolio of clients, reviewing payroll submissions for accuracy and guiding clients on payroll rules, taxes, and compliance.

You will not process payroll directly, but you will ensure accuracy, handle inquiries, and support bookkeeping and HR/benefits tasks as needed. Multistate payroll knowledge and ADP RUN experience are essential.

Qualifications

• Bilingual English/Spanish required (written and verbal).
• Minimum 3+ years of hands-on payroll processing or payroll support experience.
• Excellent client-facing communication skills and ability to explain payroll topics clearly.
• On-site 5 days/week at the Miami Lakes, FL office.
• Experience with ADP RUN is required.

Responsibilities

• Manage an assigned portfolio of payroll clients daily and serve as their primary contact.
• Review client-submitted payroll runs for accuracy and compliance; release/approve in ADP RUN (10–30 submissions/day).
• Reconcile weekly numbers with pre- and post-tax deductions (401k, FSA, HSA, etc.).
• Enter deduction amounts in client 401k and benefits reporting systems each cycle.
• Guide clients on reports, configuration changes, and system questions in ADP RUN.
• Handle inquiries via phone and email on payroll processing, taxes, deductions, garnishments, and compliance.
• Support bookkeeping and reconciliations in QuickBooks Online.
• Assist with HR and benefits administration and client onboarding as needed.

Skills

Bilingual – English & Spanish

Client-facing communication

Detail-oriented

Organizational skills

Independent worker

Tools

ADP RUN

QuickBooks Online

Job description

Payroll Specialist / Admin

Full-Time | Direct Hire | On-Site | Miami Lakes, FL 33014

About Client

Client is a professional services firm providing payroll processing, fractional HR, business consulting, and retirement administration for growing businesses. We serve as a trusted back-office partner to our clients — helping them stay compliant, operate efficiently, and scale with confidence. Our team is hands-on, relationship-driven, and deeply committed to delivering reliable support to the businesses we serve.

Role Overview

Client is looking for a sharp, experienced Payroll Specialist / Admin to serve as a key right-hand resource to our team. In this role, you will be the primary point of contact for a portfolio of trusted clients, handling payroll review, compliance questions, and day-to-day support. You will not be processing payroll directly — our clients submit their own payroll runs — but you will be reviewing submissions for accuracy, flagging issues, and providing expert-level guidance on payroll rules, taxes, and compliance.

This is a role for someone who knows payroll inside and out.

Key Responsibilities

• Manage an assigned portfolio of payroll clients daily — serving as their primary point of contact
• Review client-submitted payroll runs for accuracy and compliance, then release and approve through ADP RUN (10-30 payroll submissions per day)
• Reconcile weekly payroll numbers against pre- and post-tax benefit deductions including 401k, FSA, HSA, Group Term Life, and other voluntary and involuntary deductions
• Log into client 401k and benefits reporting systems to enter and submit deduction amounts each payroll cycle
• Ensure accurate calculation and handling of pre-tax vs. Roth (post-tax) contributions and deductions
• Provide application and navigation support on ADP RUN — guiding clients on how to locate reports, make configuration changes, and resolve system questions
• Handle client inquiries via phone and email on payroll processing, payroll taxes, deductions, garnishments, and compliance
• Support bookkeeping and reconciliations in QuickBooks Online
• Assist with HR administration, benefits administration, and client onboarding as needed
• Maintain accurate, organized client records and documentation

Payroll Knowledge Requirements

• Multi-state payroll processing and compliance
• FICA — Social Security and Medicare tax calculations and employer/employee splits
• Federal, state, and local income tax withholding and remittance
• Garnishments and wage assignments — setup, calculation, and compliance
• Pre-tax deductions — 401k, FSA, HSA, health insurance premiums, Group Term Life
• Post-tax / Roth contributions and after-tax benefit deductions
• Benefit accruals and reconciliations — matching payroll deductions to benefits reporting systems
• Voluntary and involuntary deductions — proper classification and processing
• Wage and hour laws — federal and state overtime rules, pay frequency requirements
• Payroll compliance and reporting — timely tax filings, year-end W-2 processing, and regulatory adherence

Required Qualifications

• Bilingual — English and Spanish fluency required (written and verbal)
• Minimum 3+ years of hands-on payroll processing or payroll support experience
• Must be able to work on-site 5 days per week at the Miami Lakes, FL office
• Experience with ADP RUN — required
• Proficiency in QuickBooks Online
• Comfortable managing high-volume, deadline-driven workload — 10 to 30 payroll submissions per day
• Excellent client-facing communication skills — professional, responsive, and able to explain complex payroll topics clearly
• Highly organized with strong attention to detail and ability to manage multiple accounts simultaneously
• Self-starter who can take full ownership of an assigned client portfolio independently

Nice to Have

• HR administration or benefits administration background
• Experience with 401k plan administration and benefits reconciliation
• FPC (Fundamental Payroll Certification) or CPP (Certified Payroll Professional)
• Experience at a payroll service bureau, HCM provider, or outsourced HR/payroll firm
• Familiarity with COBRA, FSA administration, and benefit accrual calculations
• Familiarity with ADP Workforce Now or other ADP platforms