Manager

Ontario Trillium Foundation; Littleton (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus opportunities

Career growth

Free coffee on shift

Flexible Spending Accounts

Sick time

Paid time off

401K + company match

Medical and dental insurance

Job summary

Dunkin' is seeking a Restaurant Manager to lead daily operations, uphold brand standards, and consistently deliver a standout guest experience through operational excellence.

You will hire, train, and develop a motivated team, drive sales and guest satisfaction, and ensure compliance with food safety, cash handling, and quality procedures.

This role offers career growth, a supportive culture, generous perks, and the opportunity to advance within a fast-paced, customer‑facing environment.

Qualifications

• Experience in the food service industry and food safety knowledge.
• Excellent communication and leadership skills.
• Ability to lift 30–50 lbs and perform physical tasks.
• Serve Safe certification is a plus.

Responsibilities

• Oversee Daily Operations – Ensure the restaurant runs smoothly while maintaining brand standards.
• Lead & Develop the Team – Hire, train, and inspire a team delivering fast, friendly, accurate service.
• Drive Sales & Guest Satisfaction – Implement strategies to boost sales and loyalty.
• Ensure Compliance & Quality – Uphold food safety, cleanliness, cash handling, and security procedures.
• Foster a Positive Culture – Build a high-energy environment where employees grow.
• Manage Inventory & Costs – Monitor stock, waste, and expenses to maximize efficiency.

Skills

Food safety

Business savvy

Strong communicator

Balanced leadership

Lifting ability

Job description

Restaurant Manager

Are you ready to take the next step in leadership and run the show at Dunkin’? We’re looking for a motivated, high-energy Restaurant Manager to lead our team, drive results, and create an outstanding guest experience every day!

What’s in it for you?

• Competitive Pay + Bonus Opportunities
• Career Growth – We Love to Promote from Within!
• Employee Perks: Enjoy free coffee on shift + sweet discounts on food.
• FSA: Flexible Spending Accounts available to all employees
• Sick Time: Because life happens—we’ve got you covered.
• Paid Time Off: Relax and recharge
• 401K + Company Match: Save for your future with our matching program.
• Medical and Dental Insurance: Get covered with company contributions

Your Role

The Restaurant Manager is responsible for ensuring that, first and foremost, the overall operation of the restaurant adheres to Dunkin Brands and Company standards. Furthermore, the Restaurant Manager is expected to build profitable top line sales by developing a team which delivers a great guest experience through operational excellence. The ultimate test of their success is the quality of leaders they are able to produce through their internal development system.

• Oversee Daily Operations – Ensure the restaurant runs smoothly while maintaining Dunkin’ Brands and Company standards.
• Lead & Develop the Team – Hire, train, and inspire a team that delivers fast, friendly, and accurate service every time.
• Drive Sales & Guest Satisfaction – Implement strategies to boost sales, increase guest loyalty, and enhance overall performance.
• Ensure Compliance & Quality – Uphold food safety, cleanliness, cash handling, and security procedures.
• Foster a Positive Culture – Build a supportive, high-energy environment where employees love to work and grow.
• Manage Inventory & Costs – Keep an eye on stock, waste, and expenses to maximize efficiency.

What We’re Looking For:

We’re looking for a driven, high-energy leader who thrives on teamwork, positivity, and a can-do attitude. If you’re all about leading by example, inspiring your team, and creating amazing guest experiences, we want YOU to take charge!

• Team Builder – Cultivate a strong, motivated crew that thrives together.
• Performance-Oriented – Set goals, drive results, and celebrate success.
• Empathetic Leader – Lead with understanding, support, and respect.
• Stress Management – Stay cool and collected in a fast-paced environment.
• Innovative – Bring fresh ideas to improve operations and guest experiences.
• People-Person – Genuinely enjoy connecting with guests and team members.
• Charismatic & Genuine – Lead with confidence, authenticity, and enthusiasm.

Essential Skills:

• Experience in the food service industry - Food safety, Serve Safe Certification is a plus!
• Business Savvy – Understand and analyze what drives profit & loss performance.
• Strong Communicator – Deliver clear and effective verbal and written communication.
• Balanced Leadership – Know when to coach, support, and take charge as both a Leader and a Manager.
• This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

If you’ve got the skills, passion, and leadership drive, we want YOU to lead our team!